Announcements

Help Wizard

Step 1

NEXT STEP

Find/Search in Liked Songs playlist crashes the app

Find/Search in Liked Songs playlist crashes the app

Plan

Premium

Country

Estonia
Device

iPhone 8 Plus

Operating System

iOS 13.4

 

My Question or Issue

When tring to use the Find/Search feature inside the Liked Songs playlist it crashes the app. In other playlists this feature works fine.

Reply
3 Replies

Hey there @Ottik

 

Thanks for reaching out - we’re here to help!
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your iPhone? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app. 

 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

 

Hope this helps. Keep us posted. 

Clean install of the app didn’t work but I installed a new iOS (beta) update and that took care of the problem.

Thank you for the help.

That's great to hear @Ottik!

 

Just one more small thing that we'd like to add, in case you're experiencing this on a different device, and you wouldn't like to update to the iOS Beta version.

 

We can recommend that you check if the Spotify app is up to date, just to be sure that you're not missing any fixes that are rolled out with the newer versions.

 

Thanks for sharing your solution with us and have a... spotify:track:2hLUWy9FUautRQqbAQ66T9 

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts