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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37290 Views

41 replies

10 likes

  • 37290 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102890 Views

115 replies

12 likes

Other
  • 102890 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299235 Views

61 replies

16 likes

  • 299235 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125919 Views

19 replies

38 likes

  • 125919 Views
  • 19 replies
  • 38 likes

Superuser Contribution App freezing/crashing in Offline mode

So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone 11 Pro with 8,000 songs downloaded.

Regular

So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone...

davidchirk15

Regular

620 Views

6 replies

0 likes

Crash
crashing
downloads
freeze
iOS
offline mode
  • 620 Views
  • 6 replies
  • 0 likes

Superuser Contribution App keeps crashing when i switch to another app

PlanPremiumCountryUnited States DeviceiPhone 13 Pro and iPhone SEOperating SystemIOS 15 and 14.8 respectively My Question or IssueIf I am playing music through the Spotify IOS app and switch to a different app or go to my home screen, the song stops ...

Visitor

Plan Premium Country United States   Device iPhone 13 Pro and iPhone SE Operating System IOS 15 and 14.8 respectively    My Question or Issue If I am playing music through t...

Jeremy

Spotify Legend

1199 Views

1 replies

0 likes

crashing
  • 1199 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps crashing - trying to add a song to a playlist and scrolling down

hi there, my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i scroll at a normal pace it crashes. it's quite frustrating si...

Casual Listener

hi there,   my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i s...

Jeremy

Spotify Legend

4368 Views

11 replies

1 likes

crashing
  • 4368 Views
  • 11 replies
  • 1 likes

Superuser Contribution Find/Search in Liked Songs playlist crashes the app

PlanPremiumCountryEstoniaDeviceiPhone 8 PlusOperating SystemiOS 13.4 My Question or IssueWhen tring to use the Find/Search feature inside the Liked Songs playlist it crashes the app. In other playlists this feature works fine.

Casual Listener

Plan Premium Country Estonia Device iPhone 8 Plus Operating System iOS 13.4   My Question or Issue When tring to use the Find/Search feature inside the Liked Songs playlist it crashes ...

Katerina

Spotify Legend

1650 Views

3 replies

0 likes

crashing
liked songs
  • 1650 Views
  • 3 replies
  • 0 likes

Solved!! Spotify keeps crashing iPhone 6 (iOS 9)

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Visitor

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Lfurze

Newbie

21122 Views

4 replies

0 likes

crashing
ios 9
  • 21122 Views
  • 4 replies
  • 0 likes

app crashes only when using wifi on ios 9.2

the issue started about 4 days ago out of no where. came home and tried to open the app but it crashed every time. it brings up the loading icon, freezes for a couple seconds, then closes the app. it still runs in the background but doesnt show what ...

Casual Listener

the issue started about 4 days ago out of no where. came home and tried to open the app but it crashed every time. it brings up the loading icon, freezes for a couple seconds, then closes the app. it...

abilea

Roadie

2204 Views

3 replies

0 likes

crashes
crashing
iOS 9.2
iphone 5
  • 2204 Views
  • 3 replies
  • 0 likes

iOS app on iPhone randomly crashes

Hello! For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing and kicks me back to the iPhone home screen). I have tried a...

Newbie

Hello!   For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing ...

rjcola27

Casual Listener

1786 Views

3 replies

4 likes

crashing
iOS 9.3.3
Premium
  • 1786 Views
  • 3 replies
  • 4 likes

Solved!! iPad app crashing after update v3.6.0.923

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt working. I tap to play and the app crashes every sin...

Casual Listener

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt w...

Jafitzpa12

Casual Listener

2877 Views

12 replies

1 likes

Crash
crashing
updatefail
  • 2877 Views
  • 12 replies
  • 1 likes

New update crashes

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get it to stop. Please help. Note: I am still on iOS 7.

Newbie

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get i...

726 Views

0 replies

0 likes

Crash
crashing
iOS
IOS 7
Update
  • 726 Views
  • 0 replies
  • 0 likes