Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Slow download

Labels

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Kolbewinkelman
  • Visitor
  • 387265 Views
  • 877 replies
  • 325 likes
  • 387265 Views
  • 877 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76259 Views
  • 124 replies
  • 32 likes
  • 76259 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17003 Views
  • 8 replies
  • 0 likes
  • 17003 Views
  • 8 replies
  • 0 likes

Solved!! Crawling download speed on iOS

Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...

  • Casual Listener
  • Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4   After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...
  • impatientuser
  • Casual Listener
  • 6393 Views
  • 2 replies
  • 0 likes
  • Slow download
    slow speed
  • 6393 Views
  • 2 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • thomasayres
  • Casual Listener
  • 1304 Views
  • 4 replies
  • 0 likes
  • Slow download
  • 1304 Views
  • 4 replies
  • 0 likes