Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...
Regular
When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is t...
CarlosE
Spotify Legend
8637 Views
6 replies
1 likes
I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again.The playlist shows up on my phone, but with no content. The only time I received a response was when I created a local network f...
Newbie
I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again. The playlist shows up on my phone, but with no content. The only time I r...
836 Views
0 replies
0 likes
So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. Does iCloud work as an internal memory card. For exam...
Regular
So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. D...
Tiburonsmoke
Regular
63239 Views
8 replies
0 likes
Please help!
Visitor
Please help!
user-removed
Not applicable
912 Views
2 replies
0 likes
On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on my phone app(iphone 6 fyi). Also, when I save music direc...
Casual Listener
...n my phone app(iphone 6 fyi). Also, when I save music directly on my phone app it deletes those songs when I close the app and reopen it. I don't know if these are just bug issues that will be r...
Swanny
Community Legend
2641 Views
3 replies
0 likes
