The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
The community is in read-only mode
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
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Hi! So I just recently started having this problem. I use an iOS device
with a free plan and I was listening to music when after a few songs,
the music would stop and I would need to go back in to Spotify and
restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating
System(iOS 18.1.1) My Question or IssueI have a strange issue with my
Spotify where it skips when connected via Bluetooth and my iPhone. The
audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this
guide. These are known to solve a variety of issues. Common issues:
Spotify not playing Can’t hear any sound Spotify is offline Basic
troubleshooting: Restart both the Spotify app a...
It is now easier to import Local Files into the Spotify iOS app through
the Files app on your iOS device. A computer and WiFi network are not
required to use this new import method. This means that you can now
import Local Files into the Spotify iOS ...
On March 15, 2023 Yordan from Spotify posted this and it is still
happening to me and has been ever since then. [Premium / USA / iPhone 11
/ iOS 16.6] I've cleared the cache. I've turned off and rebooted. I've
uninstalled and reinstalled...to no avai...
...bsp; [Spotify loads slowly / goes unresponsive on iOS] Submitted by Yordan on 2023-03-15 01:31 PM "We've received reports from iPhone users saying the a...
Switched over to iphone X and the offline sync download speed is
ridiculously slow. Already set wifi proxy to auto, no improvement. What
should i try next? My wifi speedtest is 300mb download speed.
Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.
I have an iPhone 5 running iOS 6.1.4. I used to be able to download
playlists for offline listening and a song would download in about 10
seconds. Now, whenever I try to download a new playlist it is EXTREMLY
slow - I'm talking 5-10 minutes for ONE s...
...s EXTREMLY slow - I'm talking 5-10 minutes for ONE song. I have a 100 megabit cable connection and anything else I download on my iPhone or my computer works fine so there is no issue with my I...
tl;dr all images (including album art) take up to 10..20 sec to load for
a good couple of weeks now. I've been using Spotify for a few years just
fine. But I had a free account. A month ago I decided to open a new
account and buy Premium. My Premium ...
...xperience very slow image load. And it's applicable to images only. Search works quick, music plays right away, etc. But images take up to 10--20 seconds to appear. And any type of external images: tiny t...
Hi.. Since I've installed the latest update for my iPhone 4 my
experience with Spotify has been terrible. The app is so laggy
everywhere, pretty much unusable and frustrating. I'm a recent premium
user. I'm happy with the service itself on my Mac for...
Hi.. Since I've installed the latest update for my iPhone 4 my experience with Spotify has been terrible. The app is so laggy everywhere, pretty much unusable and frustrating. I'm a recent premium us...
Hi everyone... I'm having an issue and don't know why is it happening.
My sister and I both have iPhone 6s Plus. We recently became Spotify
premium users. The thing is when we want to download offline our
playlist her iPhone downloads the songs very ...
Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offlin...
I am running Spotify on my iTouch 5th Gen and it's insanely slow,
freezes often and crashes regularly during usage. This device is totally
dedicated to music for my car and has 0 other apps on it other than the
ones it comes with. All apple apps that...
I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
My Spotify app on my iPhone 4S is not displaying any of my playlists.
"Local Files" and "Starred" appear, however will not load any of the
songs. Under my "saved songs" only one is listed. I have the app
installed on my iPhone 5S, and it works just f...
My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed...