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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30713 Views
  • 13 replies
  • 35 likes
  • 30713 Views
  • 13 replies
  • 35 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

  • Music Fan
  • ...ssue, which is that it freezes for 5 seconds or more every time I wake up the screen with the app open or I manually open the app, basically making it unusable and super frustrating. I also reinstalled e...
  • Yordan
  • Moderator
  • 333 Views
  • 5 replies
  • 1 likes
  • Apple Watch
    freeze
    Lag
  • 333 Views
  • 5 replies
  • 1 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

  • Casual Listener
  • ...ata, however when I do not I have to deal with Spotify more or less giving a semi-premium service in that a lot of songs freeze after 10 seconds and can't be rewound or skipped through.  This h...
  • oisinvg
  • Casual Listener
  • 3337 Views
  • 3 replies
  • 0 likes
  • 10
    freeze
    Premium
  • 3337 Views
  • 3 replies
  • 0 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

  • Newbie
  • See screenshot at:  https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634   This bug has been posted by many people for several years now.   C...
  • user-removed
  • Not applicable
  • 1037 Views
  • 1 replies
  • 1 likes
  • angry
    Crash
    freeze
    iOS
    UX
  • 1037 Views
  • 1 replies
  • 1 likes

Have to keep restarting app

My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...

  • Regular
  • My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...
  • 559 Views
  • 0 replies
  • 0 likes
  • bug
    Crash
    freeze
    Glitch
    iOS
    music playback
    reopen
    restart
  • 559 Views
  • 0 replies
  • 0 likes

Solved!! Bluetooth connection or exiting the app freezes music playback

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueWhenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freezes playback and I have to restart it, which takes about a minute each time. When...

  • Regular
  • Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3   My Issue Whenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freeze...
  • Emrahayvali
  • Newbie
  • 9235 Views
  • 4 replies
  • 10 likes
  • bluetooth
    bug
    freeze
    Glitch
  • 9235 Views
  • 4 replies
  • 10 likes

Can't open my playlists in "my music" tab

Hello, Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same problem on the webplayer all the other features work. But i...

  • Newbie
  • Hello,   Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same...
  • Taylor
  • Community Legend
  • 2669 Views
  • 1 replies
  • 0 likes
  • accessibility
    freeze
    IOS 8.3
    iOS playlist
    my music
    no reaction
    WebPlayer
  • 2669 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

  • Newbie
  • ...ut usually they freeze in the middle (the song is playing but no sound) or when the next song comes on, it will not load.
  • kbrooksc
  • Community Legend
  • 1055 Views
  • 1 replies
  • 0 likes
  • freeze
    no music
    no saved songs
    no sound
    Not showing up
    playlists gone
    slow
  • 1055 Views
  • 1 replies
  • 0 likes

Music Won't Stream on 3G

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds. Never had this problem until about 2 weeks ago but now I can't play Spotify i...

  • Casual Listener
  • I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds.  Never h...
  • jeremygoh
  • Community Legend
  • 6916 Views
  • 1 replies
  • 0 likes
  • 3G
    bluetooth
    freeze
    Wi-Fi
    won't play
  • 6916 Views
  • 1 replies
  • 0 likes

iOS app temporarily hangs when app switching

DescriptionSwitching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone2. Goto a large playlist and play a track3. Double tap the home screen button and switch to a...

  • Regular
  • Description Switching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone 2. Goto a large playlist and p...
  • Joes
  • Regular
  • 2677 Views
  • 4 replies
  • 0 likes
  • freeze
    hangs
    iphone 5
    switching
  • 2677 Views
  • 4 replies
  • 0 likes