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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233860 Views

27 replies

5 likes

  • 233860 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115427 Views

116 replies

13 likes

Other
  • 115427 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2473 Views

0 replies

0 likes

iOS
  • 2473 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304348 Views

61 replies

16 likes

  • 304348 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129968 Views

19 replies

38 likes

  • 129968 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Bad Hide Song Functionality

Hi there, I've never been on this forum but have to comment on Spotify's latest update. As a Human Factors Professional, I am disappointed by the idea to put 'Hide Song' at the top of the options when you click the additional options area of a song. ...

Visitor

...omeone who can reach the UI/UX team will accept my complaint and take a look. I love Spotify but I have to complain when I see my favorite app violating a usability heuristic.   Plan Premium C...

Billy_Shears

Regular

7182 Views

11 replies

43 likes

UI
UI Upgrade Sucks
usability
UX
  • 7182 Views
  • 11 replies
  • 43 likes

Superuser Contribution How do I change back to the old layout?

PlanDuo CountryIsrael DeviceiPhone 14 Pro Operating SystemiOS 16.3 My Question or IssueI want the old layout back. The new layout looks bad, and I don’t like the separation of the status bar it has now.. I liked it when the color was going through al...

Casual Listener

...utton would have the “X” button on the bottom and not on the top left. It’s an awful UX.   thanks in advance.

_Kitt_

Visitor

14182 Views

7 replies

6 likes

color
queue
Spotify
status bar
UI
UX
  • 14182 Views
  • 7 replies
  • 6 likes

Superuser Contribution [iOS] New Car Mode UI - Safe Area Constraints

PlanPremiumCountryUKDevice(iPhone 14 Pro)Operating System(iOS 16.2) My Question or IssueWhen the user is presented with the new UI for Car Mode, content at the top of the ViewController appears to be constrained to the superview rather than the safe ...

Newbie

Plan Premium Country UK Device (iPhone 14 Pro) Operating System (iOS 16.2)   My Question or Issue When the user is presented with the new UI for Car Mode, content at the top of the Vie...

Joan

Moderator

687 Views

1 replies

1 likes

bug
iOS
UI
UX
  • 687 Views
  • 1 replies
  • 1 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Newbie

See screenshot at:  https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634   This bug has been posted by many people for several years now.   Could ...

user-removed

Not applicable

1454 Views

1 replies

1 likes

angry
Crash
freeze
iOS
UX
  • 1454 Views
  • 1 replies
  • 1 likes

Bug - Left aligned text?

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12 My Question or IssueThe player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. I can’t imagine this is a design choice because no other text is left-aligned...

Regular

Plan Premium Country UK Device iPhone 6 Operating System iOS 12   My Question or Issue The player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. ...

AppleG

Composer

1482 Views

2 replies

0 likes

Layout
UI
UX
  • 1482 Views
  • 2 replies
  • 0 likes

Accidentally tapping a track obliterates your queue

PlanPremiumCountry United States DeviceiPhone XS Operating SystemiOS 12 My Question or IssueI'm not sure if this belongs here or as an Idea, but the other day I ran into a really, really annoying behavior in the mobile app (and it probably happens on...

Casual Listener

  Plan Premium Country  United States   Device iPhone XS   Operating System iOS 12   My Question or Issue I'm not sure if this belongs here or as an Idea, but th...

1318 Views

0 replies

4 likes

Queue issues
UI
UX
  • 1318 Views
  • 0 replies
  • 4 likes