Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: iphone xr

Labels

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143959 Views

504 replies

108 likes

  • 143959 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100415 Views

19 replies

38 likes

  • 100415 Views
  • 19 replies
  • 38 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

Visitor

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...

rafagildin

Visitor

39840 Views

8 replies

6 likes

iphone
iphone xr
lock screen
  • 39840 Views
  • 8 replies
  • 6 likes

Superuser Contribution App Closes Only When Playing an Album in the Background

PlanFreeCountryUnited StatesDeviceiPhone 10 XROperating SystemiOS 14.2My Question or IssueWhenever I use the Spotify app on my phone it usually works fine. I can play Spotify playlists fine, I can play my playlists fine, etc. The issue is when I try ...

Casual Listener

Plan Free Country United States Device iPhone 10 XR Operating System iOS 14.2 My Question or Issue Whenever I use the Spotify app on my phone it usually works fine. I can play Spotify playli...

Jeremy

Spotify Legend

781 Views

3 replies

0 likes

app bug
crashes
iphone xr
  • 781 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding songs from Youtube to mobile Spotify doesn't work

PlanPremiumCountryLuxembourgDeviceiPhone XROperating SystemiOS 14.0 When I add mp3 files to the PC version of Spotify, it works, but when I try to access the song through my phone by opening the playlist in which I saved the Song, the Song can be see...

Newbie

  Plan Premium Country Luxembourg Device iPhone XR Operating System iOS 14.0     When I add mp3 files to the PC version of Spotify, it works, but when I try to access the so...

Alex

Spotify Legend

1445 Views

1 replies

0 likes

iphone xr
Mobile
MP3s
  • 1445 Views
  • 1 replies
  • 0 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

Casual Listener

  Plan Premium Country Netherlands   Device iPhone xr   My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...

badumtss

Composer

1772 Views

3 replies

0 likes

iphone xr
missing songs
  • 1772 Views
  • 3 replies
  • 0 likes