Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan PremiumDevice iPhone 7Operating SystemiOS 11.4, Windows 10 hi,I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I did as usual and the song played on my iPhone (but neither on my iPad or on the ...
Casual Listener
Plan Premium Device iPhone 7 Operating System iOS 11.4, Windows 10 hi, I wanted to add a new song (local file from windows 10 desktop) to my playlists in my other devices. I...
Jemi
Spotify Legend
859 Views
1 replies
0 likes
Hi,I've have experiencing the same bug FOR MONTHS by now, and it annoys me a lot. Whenever I queue a song or more and I open the queue list, the now playing and the last song of the list has been disappearing and there is a blank space instead of the...
Casual Listener
...thing on my iPhone 6s Plus months ago) Operating System I'm on iOS11.4.1 right now, but it was also happening on the previous versions of iOS11 What I've already tired to fix the issue: I...
Loxer
Community Legend
1449 Views
1 replies
3 likes
Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...
Newbie
Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or c...
MattSuda
Spotify Star
1908 Views
1 replies
0 likes
Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.
Composer
Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.
Luke
Community Legend
1686 Views
3 replies
0 likes
