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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7212 Views
  • 9 replies
  • 21 likes
  • 7212 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17213 Views
  • 1 replies
  • 2 likes
  • 17213 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 91838 Views
  • 125 replies
  • 34 likes
  • 91838 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21958 Views
  • 8 replies
  • 0 likes
  • 21958 Views
  • 8 replies
  • 0 likes

Superuser Contribution App crashes if in background or phone locked

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.8 My Question or IssueSpotify crashes ~30-90 seconds after putting app in background or locking screen while app is in foreground. When I open the app again, it’s paused at the star...

  • Regular
  •   Plan Premium Country United States Device iPhone 11 Operating System iOS 14.8   My Question or Issue Spotify crashes ~30-90 seconds after putting app in background or locking s...
  • Xenia
  • Moderator
  • 5926 Views
  • 26 replies
  • 8 likes
  • app crash
  • 5926 Views
  • 26 replies
  • 8 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

  • Casual Listener
  • Plan Free Country United States   Device iPhone 12 Pro Operating System iOS 14.7   My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash ...
  • Alex
  • Spotify Legend
  • 992 Views
  • 7 replies
  • 0 likes
  • app crash
    Crash
  • 992 Views
  • 7 replies
  • 0 likes

Superuser Contribution [iOS] App crashing on startup

Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...

  • Spotify Legend
  • Hey folks,   We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices.   If you're also experiencing this, no worries, our tech teams a...
  • 1058 Views
  • 0 replies
  • 9 likes
  • app crash
    iOS
  • 1058 Views
  • 0 replies
  • 9 likes

Constant Waze Banner

Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does anyone know how to get rid of the banner permanently without...

  • Visitor
  •   Every time I open the mobile app (version 8.4.65) on my iPhone 8, a banner appears at the top of the screen asking if I want to connect to Waze. When I click “Cancel”, the app crashes. Does a...
  • user-removed
  • Not applicable
  • 1973 Views
  • 6 replies
  • 0 likes
  • app crash
    iphone
    iphone app
    Waze
  • 1973 Views
  • 6 replies
  • 0 likes