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App not loading on new phone!!!

PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...

Newbie

  Plan Premium Country usa   Device iPhone 10x Operating System iOS 10   My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...

Loxer

Community Legend

654 Views

1 replies

0 likes

new phone
not loading
won’t open
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not loading on all mobile devices

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year I have not been able to view my playlists normally or add songs to my playlists. When I open the playlists folder all of them say "loading..."...

Newbie

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year  I have not been able to view my playlists normally or add songs to my playlists. When...

Maria_B

Moderator

1049 Views

1 replies

0 likes

Android
bug
not loading
Playlists
  • 1049 Views
  • 1 replies
  • 0 likes