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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

249432 Views

27 replies

5 likes

  • 249432 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

134393 Views

119 replies

13 likes

Other
  • 134393 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3506 Views

0 replies

0 likes

iOS
  • 3506 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310762 Views

62 replies

16 likes

  • 310762 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134614 Views

19 replies

38 likes

  • 134614 Views
  • 19 replies
  • 38 likes

App not loading on new phone!!!

PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...

Newbie

  Plan Premium Country usa   Device iPhone 10x Operating System iOS 10   My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...

Loxer

Community Legend

810 Views

1 replies

0 likes

new phone
not loading
won’t open
  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not loading on all mobile devices

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year I have not been able to view my playlists normally or add songs to my playlists. When I open the playlists folder all of them say "loading..."...

Newbie

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year  I have not been able to view my playlists normally or add songs to my playlists. When...

Maria_B

Moderator

1217 Views

1 replies

0 likes

Android
bug
not loading
Playlists
  • 1217 Views
  • 1 replies
  • 0 likes