Announcements

Topics with Label: Help

Labels

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 342636 Views
  • 865 replies
  • 319 likes
  • 342636 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67618 Views
  • 123 replies
  • 32 likes
  • 67618 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12701 Views
  • 8 replies
  • 0 likes
  • 12701 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Cant Play Local Files on My Phone

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13.6 My Question or IssueHey,I can't play my local files on my iPhone. I downloaded some of them like months ago and added some yesterday but can't play any of them.I tried to reinstall Spo...

  • Visitor
  • ...orked ... I'm also in the same WiFi as my computer.   Please help me guys!!
  • AlejaR
  • Moderator
  • 92133 Views
  • 35 replies
  • 1 likes
  • Help
    Local files for Spotify Mobile
    Sync issue
    Sync to Phone
  • 92133 Views
  • 35 replies
  • 1 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...
  • theonlyonejz
  • Visitor
  • 50845 Views
  • 12 replies
  • 0 likes
  • Help
    Unavailable Song
  • 50845 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Local Files appearing on iPhone but not playing

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13.3.1 My Question or IssueI am an avid user of Local Files. I've been using them for over a year, a few bugs here and there but nothing I haven't solved or worked around. However, this is a new ...

  • Regular
  • ...ure what I've done to change it and how to change it back. Any help would be appreciated!
  • MafeG
  • Spotify Legend
  • 704 Views
  • 4 replies
  • 0 likes
  • Help
    iphone
    local files
    not playing
    Windows
  • 704 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

  • Casual Listener
  • Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.  
  • buzzcut
  • Casual Listener
  • 3315 Views
  • 7 replies
  • 0 likes
  • Help
  • 3315 Views
  • 7 replies
  • 0 likes

Random songs and playlists appearing

PlanPremiumCountryUsDeviceiPhone 7 plusOperating SystemiOS 12.2 My Question or IssueI keep finding random songs and playlists playlists in my Recently played. I also have playlits appearing in my library that I have never followed (I had about 20-30 ...

  • Visitor
  • Plan Premium Country Us Device iPhone 7 plus Operating System iOS 12.2   My Question or Issue I keep finding random songs and playlists playlists  in my Recently played.  I a...
  • Damothebeermake
  • Newbie
  • 925 Views
  • 3 replies
  • 0 likes
  • Help
    library
    Ongoing Issues
    Playlist
    Recently Played
    songs
    unwanted playlists
    unwanted songs
  • 925 Views
  • 3 replies
  • 0 likes

Apple CarPlay Audio no longer working

PlanPremiumCountryUKDeviceiPhone 7+Operating SystemiOS 12.2 My Question or IssueMy Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, all other apps work fine. However whenevever spotify gets to 2 secconds into...

  • Music Fan
  • Plan Premium Country UK Device iPhone 7+ Operating System iOS 12.2   My Question or Issue My Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, ...
  • jrubesch
  • Newbie
  • 17377 Views
  • 22 replies
  • 5 likes
  • Carplay
    Fix
    Help
  • 17377 Views
  • 22 replies
  • 5 likes

Spotify no longer shuffles searched artists in library (See example Below)

Hello,Anyone else have this Problem?Premium/ USiPhone XiOS Ever since I updated to the New Spotify, it will no longer play a searched artists songs in my library after I play the first one. For example. If I search :" Post Malone" i can play "Psycho"...

  • Casual Listener
  • Hello, Anyone else have this Problem? Premium/ US iPhone X iOS   Ever since I updated to the New Spotify, it will no longer play a searched artists songs in my library after I play the fir...
  • eva_mu
  • Newbie
  • 1157 Views
  • 2 replies
  • 0 likes
  • Help
    New Update
  • 1157 Views
  • 2 replies
  • 0 likes

Issue Solved!

Issue solved!

  • Newbie
  • Issue solved!
  • user-removed
  • Not applicable
  • 384 Views
  • 1 replies
  • 0 likes
  • Glitch
    Help
    issue
    problem
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music turning on itself, choosing random songs etc.

PlanPremiumCountryireland Device(iPhone 8+)Operating System(iOS 12.1) My Question or IssueHi there, I’ve been having a number of issues over the last 2 weeks. I’ve updated the app, deleted the app and nothing has worked. issue #1:If I pause music and...

  • Newbie
  • ...istened to the web player in weeks and I’m no where near my laptop.   Can you help please?   Thanks, killian 
  • user-removed
  • Not applicable
  • 2034 Views
  • 2 replies
  • 1 likes
  • bug
    Help
    iOS
  • 2034 Views
  • 2 replies
  • 1 likes

Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...
  • Loxer
  • Spotify Star
  • 896 Views
  • 1 replies
  • 0 likes
  • bug
    Help
    shuffle
    Troubleshooting
  • 896 Views
  • 1 replies
  • 0 likes

Behind the Lyrics changed for no reason. UI changed for no reason.

PlanPremiumCountryUnited KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12.My Question or IssueSpotify has been changing the app experience for the last year without any knowledge or consent. First, in November, the app experience went fr...

unnamed.png unnamed.jpg unnamed.jpg IMG_5467 (1).jpg
  • Roadie
  •   Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12. My Question or Issue Spotify has been changing the app experience for the last year wit...
  • 739 Views
  • 0 replies
  • 3 likes
  • Behind the lyrics
    Help
    Spotify
    support
  • 739 Views
  • 0 replies
  • 3 likes

cant see downlaoded songs

PlanPremiumCountry NorwayDeviceIphone xrOperating SystemiOS 12.1.4 I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly the songs fine on my pc, but i cant even see songs ive downlaoded from youtube on my pho...

  • Newbie
  •   Plan Premium Country  Norway Device Iphone xr Operating System iOS 12.1.4   I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly t...
  • 300 Views
  • 0 replies
  • 0 likes
  • Help
    Subscribed playlist download
    support
  • 300 Views
  • 0 replies
  • 0 likes

Playlist

PlanPremiumCountry Glasgow, United KingdomDevice iPhone 6s PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I get my local songs offline (I’ve downloaded the playlist that the songs are in, offline on my laptop...

  • Newbie
  • Plan Premium Country  Glasgow, United Kingdom Device  iPhone 6s Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  How can I get ...
  • Bethany_Dawn
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Help
    iphone
    problem
  • 320 Views
  • 1 replies
  • 0 likes

Can't download the Spotify app

I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more. I have run update on my Ipad 3 times (it takes for ever) and each time I am told I am up to ...

  • Newbie
  • I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more.  I have run update on my Ipad 3 time...
  • Loxer
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Help
  • 322 Views
  • 1 replies
  • 0 likes

anyone please help me!

hey guys, so today, i played some songs from an album called “sinestesia” by efek rumah kaca. then, i cleared the history. after that, i wanna play songs from that album again, so i decided to typed it on the search bar but it turned out that i could...

  • Newbie
  • ...yped it on the search bar but it turned out that i couldn’t find it! when i clicked the view album from one of the songs, it turned like this....what happened to this? please help me...
  • Loxer
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Help
  • 322 Views
  • 1 replies
  • 0 likes

Spotify on Ipod Touch 2nd Gen

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...

  • Newbie
  • I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...
  • Billy-J
  • Spotify Star
  • 2101 Views
  • 1 replies
  • 1 likes
  • Help
  • 2101 Views
  • 1 replies
  • 1 likes

Local Files

PlanPremiumCountry USADeviceiPhone XOperating System(iOS 11) My Question or Issue I can't sync my local files from my laptop to my iPhone. I know there are a million things on this about the local files already but none of them help. I have disabled ...

  • Casual Listener
  • ...here are a million things on this about the local files already but none of them help. I have disabled the firewall, my network discovery is on, I created a playlist with all of my local files songs, I...
  • nilscarson
  • Casual Listener
  • 739 Views
  • 3 replies
  • 0 likes
  • Help
    local files
    sync
  • 739 Views
  • 3 replies
  • 0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

  • Visitor
  • so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...
  • Loxer
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Help
    Pls help
  • 275 Views
  • 1 replies
  • 0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

  • Casual Listener
  • Hello!   I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12).    My girlfriend and I have shared a private ...
  • sissy2124
  • Casual Listener
  • 689 Views
  • 1 replies
  • 0 likes
  • Help
    Q&A
    Troubleshooting
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast & Spotify - Devices Not Showing - BUG - No Service!?

PlanPremiumCountryAustralia Device(iPhone 6, Windows 10 PC) Operating System(iOS 11.4, Windows 10) My Question or Issue 10592 Post Views and Growing - still NO SERVICE.I've also attempted contact with forum moderator with no reply. I have made a few ...

  • Roadie
  • Plan Premium Country Australia  Device (iPhone 6, Windows 10 PC)   Operating System (iOS 11.4, Windows 10)   My Question or Issue  10592 Post Views and Growing - s...
  • Peter
  • Spotify Legend
  • 3358 Views
  • 11 replies
  • 3 likes
  • apple
    bug
    bugs
    chromecast
    google
    Google Home
    Help
    iOS
    service
  • 3358 Views
  • 11 replies
  • 3 likes