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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: headphones

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399246 Views
  • 879 replies
  • 326 likes
  • 399246 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78887 Views
  • 124 replies
  • 32 likes
  • 78887 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18065 Views
  • 8 replies
  • 0 likes
  • 18065 Views
  • 8 replies
  • 0 likes

Constant glitches/please help so mad!!

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...

  • Regular
  • I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this i...
  • Samwaddell140
  • Regular
  • 901 Views
  • 3 replies
  • 0 likes
  • bluetooth
    Error
    Glitch
    headphones
    Spotify
  • 901 Views
  • 3 replies
  • 0 likes

IOS 11.02 - Bluetooth streaming - Apple Music shuts down spotify.

Hi there. Iphone 7 user here. After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is in my apple music lib. EVERY TIME. Shuting down the unit do...

  • Regular
  • Hi there. Iphone 7 user here.  After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is i...
  • AerisHime
  • Newbie
  • 6126 Views
  • 7 replies
  • 6 likes
  • 11.02
    bluetooth
    Car
    headphones
    iOS
  • 6126 Views
  • 7 replies
  • 6 likes

Volume Problem on JBL Headphones [FIX]

Hi guys!For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS):Gear Icon > Stream Quality > Change to Extreme Qualityand thats it!

  • Music Fan
  • Hi guys! For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS): Gear Icon > Stream Quality > Change to Extreme Quality and t...
  • 23565 Views
  • 0 replies
  • 2 likes
  • Bluetooth problems
    headphones
    JBL
    volume
  • 23565 Views
  • 0 replies
  • 2 likes