Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
My Question or IssueI was recently having issues downloading a playlist of offline songs from my Mac to my iPhone. I was using the latest version of the Spotify App on both. After a lot of trial and error, and divide and conquer strategies, I realize...
PremiumiOS10 Spotify ver 8.4.94 I used to be able to pick “saved songs” from my library, and this would play every song i chose to download from any playlist. Now I’m only able to choose to play “favorite songs” (which are different from the songs i ...
How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how is an album going to update? Save, intuitively sho...
I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery. Ever since Neil Young's catalog was removed from Spotify, I've avoided turning the wifi on on the phon...
So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appears on my phone so I have to connect the phone to the...
I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it plays for maybe 5-15seconds and then stops. Its al...
Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...
Hey! I'm having my first problem with this app and it's very aggravating. Anytime I have hit the "Available Offline" switch from off to on it syncs and every has been good. Recently I've noticed it hasn't been syncing my new songs. I've kinda ignored...