Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueAfter years of resisting getting a paid subscription to Spotify I finally broke down and am enjoying the benefits. However, I am puzzled by what to me at least are se...
Newbie
Plan Premium Country USA Device Oneplus 6T Operating System Android 10 My Question or Issue After years of resisting getting a paid subscription to Spotify I finally broke down and a...
MusicCanHelp
Casual Listener
1014 Views
1 replies
0 likes
the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...
Newbie
the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...
Loxer
Community Legend
985 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceIPod Touch My Question or Issue I’ve had a day to work through the new app and I’ve noticed a few things that ...
Regular
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Device IPod Touch My Question or Issue &n...
842 Views
0 replies
2 likes
