Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have spotify Premium, version 8.6.52.1200Country: LatviaIphone12As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of space on phone. Dont have any cache cleaners. I downloaded music fr...
Casual Listener
I have spotify Premium, version 8.6.52.1200 Country: Latvia Iphone12 As everyone else I cant listen music from my local files. I have reinstalled app on pc and iphone. I have plenty of ...
MafeG
Spotify Legend
5301 Views
3 replies
0 likes
Plan: Premium (Family) Country: UK DeviceiPhone 7 and MacBook Pro running High Sierra My Question or IssueHi! So I have always used Spotify's fab 'Local Files' feature to add songs from old folk music CDs from the country where my parents grew up (wh...
Newbie
Plan: Premium (Family) Country: UK Device iPhone 7 and MacBook Pro running High Sierra My Question or Issue Hi! So I have always used Spotify's fab 'Lo...
583 Views
0 replies
0 likes
