The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
The community is in read-only mode
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
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Hi! So I just recently started having this problem. I use an iOS device
with a free plan and I was listening to music when after a few songs,
the music would stop and I would need to go back in to Spotify and
restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating
System(iOS 18.1.1) My Question or IssueI have a strange issue with my
Spotify where it skips when connected via Bluetooth and my iPhone. The
audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this
guide. These are known to solve a variety of issues. Common issues:
Spotify not playing Can’t hear any sound Spotify is offline Basic
troubleshooting: Restart both the Spotify app a...
It is now easier to import Local Files into the Spotify iOS app through
the Files app on your iOS device. A computer and WiFi network are not
required to use this new import method. This means that you can now
import Local Files into the Spotify iOS ...
PlanPremiumCountryFinlandDevice(iPad A16, MacBook M4)Operating
System(iOS newest) My Question or Issue For a few weeks, New releases
(bell icon or Music tab stream/New releases) are not updating at
midnight on iPad or MacBook. They only update at 3 A...
Plan Premium Country Finland Device (iPad A16, MacBook M4) Operating System (iOS newest) My Question or Issue For a few weeks, New releases (bell icon or Music tab stream/N...
PlanPremiumCountryCanadaDeviceIPad Gen 8 Operating System(iOS 18.7.8) My
Question or IssueI really want to know if users are experiencing screen
freezes on iOS IPad app even now in late June 2026.i will be playing
music and when I move away from the ...
Plan Premium Country Canada Device IPad Gen 8 Operating System (iOS 18.7.8) My Question or Issue I really want to know if users are experiencing screen freezes on iOS IPad...
Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11
inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have
many devices, Windows surface, televisions etc. I also have an iPhone 15
that’s my main device and an iPad 11 4t...
Plan
Free/Premium
Country - Australia
Device iPhone 15 & iPad Pro 11 inch 4th gen
Operating System IOS 18.4.1
My Question or Issue
I have many devices, Windows surface, televisions e...
USA, Spotify Premium, checked as I am writing this post and Spotify is
up-to-date, no update required across ALL of my devices.iPad Pro 17.6.1
(this issue has persisted across all updates since I got the iPad in
September of 2023) I have approximatel...
USA, Spotify Premium, checked as I am writing this post and Spotify is up-to-date, no update required across ALL of my devices. iPad Pro 17.6.1 (this issue has persisted across all updates since I g...
I'd say that the Spotify Kids app is very low quality. Views will
randomly not load resulting in meltdowns from my kids who really don't
understand how an app can be broken that often. Besides that lots of
features are missing that would make it actu...
I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...