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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Running

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • snoMell
  • Casual Listener
  • 35521 Views
  • 14 replies
  • 36 likes
  • 35521 Views
  • 14 replies
  • 36 likes

Solved!! Apple Watch App with Offline Playlists

Hey Guys, pls tell us about your plans for publishing an stand alone App for the Apple Watch. I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Offline Playlists, so i can leave my Phone at home. Pls tell us, so we c...

  • Regular
  • Hey Guys,   pls tell us about your plans for publishing an stand alone App for the Apple Watch.   I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to O...
  • MattSuda
  • Spotify Star
  • 2578 Views
  • 3 replies
  • 13 likes
  • Apple Watch
    Download Playlists
    Jogging
    Running
    Spotify
    without phone
  • 2578 Views
  • 3 replies
  • 13 likes

Running - Can't Detect Tempo

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried uninstalling and then reinstalling Spotify. I even...

  • Regular
  • I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've t...
  • El_Joey
  • Newbie
  • 4917 Views
  • 42 replies
  • 1 likes
  • iphone
    Running
    tempo
  • 4917 Views
  • 42 replies
  • 1 likes

Spotify just caused me to cancel my run - running - Nothing There.

I'm so reliant on the feature, it not working has stopped me from running today. This isn't the first time there's been a problem with the running playlist. I've reinstalled the app to no avail. see the screenshot. ps. Android same thing

  • Casual Listener
  • I'm so reliant on the feature, it not working has stopped me from running today.   This isn't the first time there's been a problem with the running playlist.   I've r...
  • AmsterUK
  • Casual Listener
  • 539 Views
  • 2 replies
  • 0 likes
  • run
    Running
  • 539 Views
  • 2 replies
  • 0 likes

Running App Stopped Working on Your Running Mix iPhone5

There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week. The app is not detecting tempo and starting nor working on 'Your Running Mix' when I click Skip. - Using iPhone 5- Updated to latest IOS.10.2.1 (14D...

2017-02-03 11.16.01.png 2017-02-03 11.16.06.png 2017-02-03 11.16.11.png
  • Newbie
  • There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week.   The app is not detecting tempo and starting nor working on 'Your Running Mix' when I c...
  • Vstenhjem
  • Newbie
  • 548 Views
  • 1 replies
  • 1 likes
  • Running
  • 548 Views
  • 1 replies
  • 1 likes

Songs Jumping Forwards

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data.It would play 2 seconds of a song then jump forward 15 seconds, play 2 seconds more and jump forward 15 etc.It's working fine ...

  • Newbie
  • This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data. It would play 2 seconds of a song then jump forward 15 seconds, play 2 s...
  • Steph_B
  • Roadie
  • 557 Views
  • 1 replies
  • 0 likes
  • Playback problem
    Running
    Running with spotify
  • 557 Views
  • 1 replies
  • 0 likes

[iOS][Running] Spotify/Runkeeper/Apple Watch Glitch

Please fix this glitch: Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper. I can activate Spotify with Runkeeper from my iPhone only. Thanks in advance.

  • Newbie
  • Please fix this glitch:  Spotify does not activate with Runkeeper when I use my Apple Watch to activate a run with Runkeeper.  I can activate Spotify with Runkeeper from my iPhone only. &nb...
  • 649 Views
  • 0 replies
  • 1 likes
  • iOS
    Running
  • 649 Views
  • 0 replies
  • 1 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

  • Newbie
  • Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it a...
  • user-removed
  • Not applicable
  • 360 Views
  • 1 replies
  • 0 likes
  • connection
    Running
  • 360 Views
  • 1 replies
  • 0 likes

Running mode not visible

I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's important, but my phone operates in Spanish, so the app also...

  • Newbie
  • I used to use he Running mode on my iPhone 6 (iOS 9.2), but suddenly I cannot find it in the drop down menu. All I see are "Search," "Explore," "Radio," and "Your Music." I don't think it's i...
  • FraanTeruel
  • Music Fan
  • 400 Views
  • 1 replies
  • 0 likes
  • Running
  • 400 Views
  • 1 replies
  • 0 likes

Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

  • Newbie
  • Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all
  • MaxD
  • Newbie
  • 1519 Views
  • 2 replies
  • 0 likes
  • ipod touch
    Running
  • 1519 Views
  • 2 replies
  • 0 likes

Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

  • Music Fan
  • Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and s...
  • ORK8
  • Casual Listener
  • 1303 Views
  • 19 replies
  • 0 likes
  • Running
  • 1303 Views
  • 19 replies
  • 0 likes

Solved!! Cannot find "Running"

Hi,I'm very excited to hear the release of Spotify Running.I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app.Does it take a few more to get it available?Or, is premium account necessary?App version is...

  • Visitor
  • Hi, I'm very excited to hear the release of Spotify Running. I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app. Does it take a few more to g...
  • Sagethefool
  • Regular
  • 4146 Views
  • 12 replies
  • 0 likes
  • Running
  • 4146 Views
  • 12 replies
  • 0 likes

Running: personalized playlist option missing.

I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 20 to 30 personalized playlists, and I've been a pre...

  • Regular
  • I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 2...
  • meganlibrarian
  • Regular
  • 1680 Views
  • 5 replies
  • 0 likes
  • iOS 8
    Running
  • 1680 Views
  • 5 replies
  • 0 likes

How do I use my own playlist with "Spotify Running"?

I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist from Spotify. It must just be me. I'm sure Spotify wouldn't ...

  • Music Fan
  • I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist f...
  • magicrevolver
  • Gig Goer
  • 1228 Views
  • 2 replies
  • 0 likes
  • Running
  • 1228 Views
  • 2 replies
  • 0 likes