Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: stops playing

Labels

Forum Posts

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Moderator
  • 62227 Views
  • 123 replies
  • 31 likes
  • 62227 Views
  • 123 replies
  • 31 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • 3039 Views
  • 0 replies
  • 4 likes
  • 3039 Views
  • 0 replies
  • 4 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 11404 Views
  • 8 replies
  • 0 likes
  • 11404 Views
  • 8 replies
  • 0 likes

Solved!! Making a playlist stop looping?

Hi, really want to listen to music as I sleep but unfortunately every time I play music the playlist loops repeatedly making the alarm I use inaudible in the mornings. Is there any way of playing a playlist on my phone and it only playing each song o...

  • Newbie
  • Hi, really want to listen to music as I sleep but unfortunately every time I play music the playlist loops repeatedly making the alarm I use inaudible in the mornings. Is there any way of playing a p...
  • user-removed
  • Not applicable
  • 17777 Views
  • 4 replies
  • 1 likes
  • Sleep Timer
    Stop repeats
    stops playing
  • 17777 Views
  • 4 replies
  • 1 likes

Solved!! Crashes when unlocking phone

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and that didn't help. I am using an iPhone 5 and the 0.9...

  • Casual Listener
  • The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and ...
  • HelenB
  • Casual Listener
  • 947 Views
  • 2 replies
  • 0 likes
  • Crash
    iphone5
    locked screen
    stops playing
  • 947 Views
  • 2 replies
  • 0 likes