Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
DeviceiPhone 13Operating SystemiOS 15.0Spotify Version8.6.72.1009 (I have tried to send feedbacks through TestFlight but I'm not sure it's sent successfully. And the both issues below happens in the latest public version of Spotify iOS) My Question o...
Music Fan
...appens in the latest public version of Spotify iOS) My Question or Issue 1. UI DISPLAY ISSUE Sometimes the album page, the now playing page and My Library page will go too close to the t...
Jeremy
Spotify Legend
17842 Views
63 replies
30 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS14.7.1 My Question or IssueI was going through my discover weekly and was liking songs from it and when I would like a song while it was playing and let it play through the next song would still ...
Newbie
...song while it was playing and let it play through the next song would still have the heart filled in to show it as liked. It was not actually liked though and hitting the heart would like it but display...
MafeG
Spotify Legend
610 Views
1 replies
0 likes
Plan: PremiumCountry: Nigeria Device: Samsung S21Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both via browser or Spotify app
Regular
Plan: Premium Country: Nigeria Device: Samsung S21 Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all b...
CarlosE
Spotify Legend
1941 Views
5 replies
2 likes
My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...
Casual Listener
My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a...
Tom
Community Legend
938 Views
1 replies
0 likes
Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what music is available offline ?
Newbie
Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what...
Bittencourt
Spotify Star
879 Views
1 replies
0 likes
