Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
What I have:Windows 10 desktop, Iphone 6s, Premium (family) Spotify accountWhat I have done so far:-Ensured I have updated software and firmware on both devices.-Pointed the desktop app to a folder of mp3 files and put them into a playlist. I am able...
Visitor
What I have: Windows 10 desktop, Iphone 6s, Premium (family) Spotify account What I have done so far: -Ensured I have updated software and firmware on both devices. -Pointed the desktop app to a ...
Mihail
Spotify Legend
1366 Views
2 replies
1 likes
Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it will be removed from the offline album. Granted this...
Visitor
Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it w...
953 Views
0 replies
0 likes
Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...
Casual Listener
Plan: Free/Premium Country : France Device iPhone SE 2017 Operating System iOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that...
lerougegorge
Casual Listener
2455 Views
4 replies
0 likes
PlanPremiumCountry SwitzerlandDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue
Newbie
Plan Premium Country Switzerland Device iPhone 6S Operating System iOS 11.4 My Question or Issue
Loxer
Community Legend
738 Views
1 replies
0 likes
Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?
Casual Listener
Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?
Leandrodelvalhe
Casual Listener
914 Views
2 replies
0 likes
Spotify says I've reached my max for offline playback however I have removed all my devices...
Newbie
Spotify says I've reached my max for offline playback however I have removed all my devices...
581 Views
0 replies
0 likes
