Help Wizard

Step 1


Turn off a downloaded song on playlist?

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!

Anyone, help?
2 Replies

Hey @Leandrodelvalhe, thanks for posting! 


Just to clarify, what happens after you hit the download button? 

Is it stay still checked (green) or it turns off, but your songs are still downloaded? 

  • First thing to try is to log out and back in, it should refresh the app and may resolve the problem. 
  • Other thing to try is go to your settings page, scroll down to the bottom, there you should see an option "clear cache and saved data" - tap it. It will clear everything on your app that is downloaded. 
  • If still no luck, better try clear reinstallation of the app

Tell us how it goes after that!

MartinStoichkovSpotify Star
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Yes! Still green! Right now I"ve reinstalled the app and see what it goes, if happens again I'll back here. I never see that before lol
Tks!!! (Sorry for the bad english)

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