Help

[Morganhillier8]

Hello.
I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.
Please will you help me?
Thankyou
Morgan

[Jacob]

Hey @Morganhillier8, welcome to the Spotify Community!

Just to confirm, have you followed all of Spotify's steps to cancel available here: https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/?

Looking forward to your response 🙂