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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241600 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124374 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307544 Views

62 replies

16 likes

  • 307544 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131870 Views

19 replies

38 likes

  • 131870 Views
  • 19 replies
  • 38 likes

Crackling / static when playing over bluetooth

Hi, I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm getting static / crackles on long sustained midtone bass notes. (An ex...

Newbie

Hi,    I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm ...

fgiorm

Newbie

11695 Views

3 replies

2 likes

  • 11695 Views
  • 3 replies
  • 2 likes

Can't queue right now error message

Keep getting this message however I am only connected to my iPhone

Newbie

Keep getting this message however I am only connected to my iPhone

2075 Views

0 replies

2 likes

  • 2075 Views
  • 0 replies
  • 2 likes

Solved!! Change in size of album images

Today I have been using the menu of album images. i found that the images have increased in size so that the data and controls can no longer be seen below the album images. How can I get the album images back to their former size? Paul Mason

Casual Listener

Today I have been using the menu of album images.   i found that the images have increased in size so that the data and controls can no longer be seen below the album images.   How can ...

Jenpalex

Casual Listener

5200 Views

2 replies

0 likes

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  • 2 replies
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Streaming issues iphone 4

Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and selected the song I want. It plays smoothly when I'm on t...

Newbie

Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and select...

1974 Views

0 replies

0 likes

  • 1974 Views
  • 0 replies
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Stops playing

Spotify will stop playing music after playing 2 songs

Casual Listener

Spotify will stop playing music after playing 2 songs

isaacnoschka

Casual Listener

3393 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

offline downloading on ios

I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, restart both devices, make a new playlist with just local f...

Regular

I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, res...

1894 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Not getting my money's worth

On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstalling and reinstalling the app. My latest problem is ...

Roadie

On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstall...

Hubo

Community Legend

2373 Views

3 replies

0 likes

Premium
  • 2373 Views
  • 3 replies
  • 0 likes

Playlists

When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either..Anyone knows how?

Newbie

When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either.. Anyone knows how?

Nico

Community Legend

2885 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

playlists disappeared

my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work

Newbie

my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work

Nico

Community Legend

2938 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist's Not Showing Up?!??

I use my mac to make playlists and add songs to them.I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch more songs to it. When I went to add them on my phone...

Casual Listener

I use my mac to make playlists and add songs to them. I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch ...

firdawsahmad

Casual Listener

3048 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist not showing

Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed, and I went back on to it and when clicking on the ...

Newbie

Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed,...

1971 Views

0 replies

0 likes

  • 1971 Views
  • 0 replies
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Solved!! Skipping songs while running

The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?

Casual Listener

The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?

camillerenae

Casual Listener

8446 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

spotify doesn't play local files (taylor swift)

Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure with local files. Then I created a playlist in order to open these song...

Newbie

Hi there!   At the moment I am pretty confused since I spent on this issue quite some time.   So, I bought some Taylor Swift songs and I synchronized them through a regular procedure wi...

628 Views

0 replies

0 likes

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Spotify on iPhone went nuts...

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...

Newbie

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786)  by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...

410 Views

0 replies

0 likes

  • 410 Views
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"Available offline"

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...

Regular

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...

user-removed

Not applicable

719 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Logging out

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscrip...

Casual Listener

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not dow...

Reecimo

Casual Listener

798 Views

5 replies

0 likes

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  • 5 replies
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Spotify App not show navigation buttons in radio fullscreen mode

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a song I like. I use a Ipad Air 2 and de Spotify version is 5....

Newbie

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a...

mattam82

Newbie

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in on my iphone

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What happens when I'm trying to log in is that the app ...

Casual Listener

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What...

Swanny

Community Legend

1847 Views

8 replies

1 likes

  • 1847 Views
  • 8 replies
  • 1 likes

Notifications not working

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

Casual Listener

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

ToolboxT

Roadie

962 Views

3 replies

2 likes

  • 962 Views
  • 3 replies
  • 2 likes