Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices... nothing helps.
Casual Listener
I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices......
strrrr
Casual Listener
1529 Views
4 replies
0 likes
If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in your backend Spotify!
Newbie
If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in you...
Maxim
Spotify Star
294 Views
1 replies
0 likes
New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist?I'm online, have downloaded albums and other playlists...but 2 are just sitting there and noth...
Casual Listener
New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist? I'm online, have downloaded albums and ot...
Marmee
Casual Listener
311 Views
1 replies
0 likes
It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?
Regular
It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?
booradley69
Newbie
55032 Views
17 replies
0 likes
My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks
Newbie
My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks
Dreadlord
Community Legend
788 Views
1 replies
0 likes
I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not showing I don't know what happened can any one hel...
Newbie
I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not...
ErikG
Roadie
338 Views
1 replies
0 likes
i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing nonstop
Newbie
i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing no...
ErikG
Roadie
279 Views
1 replies
0 likes
I see that this problem has been going on for years, with other users. This is what I do not understand. Why wouldn't Spotify try to correct this? Spotify on my iPhone 6 is constantly crashing. It is connected to my Macbook Air, while I am trying to ...
Roadie
I see that this problem has been going on for years, with other users. This is what I do not understand. Why wouldn't Spotify try to correct this? Spotify on my iPhone 6 is constant...
musiccornercv
Roadie
323 Views
1 replies
0 likes
I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??
Newbie
I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??
257 Views
0 replies
0 likes
I just aid my premium, but it's still saying free
Newbie
I just aid my premium, but it's still saying free
user-removed
Not applicable
583 Views
5 replies
0 likes
Hi!I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20th of January, and that I'll be charged by $ 0.00.Does...
Newbie
Hi! I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20t...
219 Views
0 replies
0 likes
Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer service keep giving people the same useless info which d...
Roadie
Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer servi...
Theothistle
Roadie
579 Views
2 replies
0 likes
I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on the playlist and it says I have to download it but...
Newbie
I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on...
bds123123
Casual Listener
406 Views
1 replies
0 likes
I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Albums (hundreds) and all of my Artists (dozens), and ...
Casual Listener
I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Alb...
cemorganiii
Casual Listener
845 Views
3 replies
0 likes
Hey Guys,there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect). If you disable Spotify Connect, the Spotify Contro...
Casual Listener
Hey Guys, there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect...
Hubo
Community Legend
2626 Views
4 replies
0 likes
Hi, I use Spotify on IOS 9.0.2, version 4.3.01426. When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lock screen turns to regular lock screen. When I swipe up to get contro...
Regular
Hi, I use Spotify on IOS 9.0.2, version 4.3.01426. When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lo...
user-removed
Not applicable
2098 Views
3 replies
0 likes
Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?
Newbie
Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?
Maxim
Spotify Star
513 Views
1 replies
0 likes
I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more. I've managed to re download some of them so I can...
Casual Listener
I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more...
Flutterbug28
Casual Listener
40566 Views
2 replies
0 likes
Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE
Newbie
Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE
Hubo
Community Legend
380 Views
1 replies
0 likes
So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.
Newbie
So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.
Hubo
Community Legend
259 Views
1 replies
0 likes