Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245868 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
130722 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455450 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309628 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can anybody tell me?
Can anybody tell me?
Community Legend
22274 Views
1 replies
0 likes
It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free
It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free
Community Legend
818 Views
1 replies
0 likes
When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks
When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks
Casual Listener
1706 Views
2 replies
0 likes
If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.
If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.
Roadie
561 Views
1 replies
0 likes
Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
368 Views
0 replies
0 likes
Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...
Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...
611 Views
0 replies
1 likes
High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...
High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...
Casual Listener
1045 Views
3 replies
0 likes
Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...
Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...
Community Legend
732 Views
1 replies
0 likes
Si there an option to use Running feature with my Playlist?
Si there an option to use Running feature with my Playlist?
Community Legend
1497 Views
1 replies
0 likes
How do you change your profile picture on iPhone?
How do you change your profile picture on iPhone?
Casual Listener
784 Views
2 replies
0 likes
Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...
Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it load...
423 Views
0 replies
0 likes
Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...
Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark whe...
622 Views
0 replies
0 likes
Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...
Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...
Newbie
1530 Views
3 replies
0 likes
Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...
Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...
Community Legend
516 Views
1 replies
0 likes
Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?
Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?
Casual Listener
1005 Views
2 replies
0 likes
Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...
Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...
Newbie
10948 Views
21 replies
0 likes
I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the native iPhone music app. If i go to Spotify and press pl...
I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the nativ...
Newbie
138851 Views
51 replies
4 likes
Hi, thanks for the time, How do I Edit/Disable "Just For You"? (with a preference for disable) I keep seeing it and I am not even interested in the playlists on it even though I played some songs.
Hi, thanks for the time, How do I Edit/Disable "Just For You"? (with a preference for disable) I keep seeing it and I am not even interested in the playlists on it even though I pla...
642 Views
0 replies
0 likes
Since the latest iOS 8.1 update, you have too scroll down in order too
find your devices.
Is there anybody else who annoys about this?
Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.<br><br>Is there anybody else who annoys about this?
Newbie
1162 Views
2 replies
0 likes
Version:7.4.0.1643Description:When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subsequent attempts, as the terms are not cached.Expected result:Th...
Version: 7.4.0.1643 Description: When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subseque...
Roadie
969 Views
3 replies
0 likes
