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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407767 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279088 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178654 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to
Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧
Moderator
469 Views
1 replies
0 likes
I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloading starts over from zero.I have uninstalled and rein...
I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloadin...
364 Views
0 replies
0 likes
My Spotify is crashing shortly after opening it.I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
My Spotify is crashing shortly after opening it. I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
Spotify Star
468 Views
1 replies
0 likes
E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para eliminar (iPhone ios)
E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para elimi...
332 Views
0 replies
0 likes
Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...
Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...
Newbie
3472 Views
4 replies
0 likes
Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been paused because your account is being used somewhere ...
Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been p...
Newbie
2045 Views
8 replies
0 likes
I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be sending another update soon to resolve this issue? Than...
I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be send...
Newbie
17168 Views
108 replies
7 likes
I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared. I did find it on my phone in my "favorites". however on my computer I cant find it nor it is on my playlist tha...
I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared. I did find it on my phone in my "favorites". however ...
Newbie
1294 Views
2 replies
0 likes
My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. I have tried logging out and back in, I have also tried un-installing and re-installing the app. ...
My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. I have tried logging out and ba...
Newbie
4233 Views
8 replies
0 likes
When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !
When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !
Community Legend
370 Views
1 replies
0 likes
Help!I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either?The only way to get them to show is if I open Spotify on my laptop and add to My Music that way.Does an...
Help! I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either? The only way to get them to show is if I open Sp...
486 Views
0 replies
0 likes
I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming. When I go offline they dont use internet, but I cannot use any other spotify functions. Always switching onli...
I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming. When I go offline they dont use internet, but I ca...
Newbie
2018 Views
11 replies
2 likes
I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or an option to see what music is qued. If I reinstall...
I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or ...
475 Views
0 replies
0 likes
I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop. Does anyone know how to make it stop?
I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop. Does anyone know how ...
328 Views
0 replies
0 likes
okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a free user but i never had this problem before. eve...
okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a...
Newbie
21108 Views
4 replies
1 likes
My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usa...
My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playli...
Casual Listener
594 Views
2 replies
0 likes
I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices... nothing helps.
I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices......
Casual Listener
1554 Views
4 replies
0 likes
If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in your backend Spotify!
If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in you...
Spotify Star
304 Views
1 replies
0 likes
New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist?I'm online, have downloaded albums and other playlists...but 2 are just sitting there and noth...
New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist? I'm online, have downloaded albums and ot...
Casual Listener
317 Views
1 replies
0 likes
It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?
It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?
Newbie
55100 Views
17 replies
0 likes
