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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37239 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102795 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431508 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299203 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in the correct album. I have the free Spotify account b...
I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in t...
456 Views
0 replies
0 likes
I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have this problem?
I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have t...
Roadie
9939 Views
3 replies
0 likes
This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify. I have a link to a specific track and on the desktop version it will take me to that track but not play. I can toggle between pause and play ...
This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify. I have a link to a specific track and on the desktop version it will take me to that...
504 Views
0 replies
0 likes
We're always testing new features. This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files import available in Spotify for Desktop, allowing users to m...
We're always testing new features. This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files imp...
Gig Goer
7880 Views
3 replies
7 likes
Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada mas desde el celular. Desde la computadora ninguna
Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada m...
479 Views
0 replies
0 likes
Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I do?
Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I d...
Community Legend
524 Views
1 replies
0 likes
HOw do I get the app working on a ipod touch please nothing seems to be working
HOw do I get the app working on a ipod touch please nothing seems to be working
Regular
1816 Views
5 replies
0 likes
I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone. I'm not sure if me changing my password had anything to do with it - but after I did that I signed in and my recently dow...
I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone. I'm not sure if me changing my password had anything to do with ...
Roadie
468 Views
1 replies
0 likes
I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device.This is about the notification I recieve every time I open the app - "You've reached the maximum number of downloads. To download more, please remove so...
I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device. This is about the notification I recieve every time I open the app - "You've reached the ...
Regular
1828 Views
4 replies
0 likes
My all spotify premium features work except downloading why is that?
My all spotify premium features work except downloading why is that?
Community Legend
641 Views
3 replies
0 likes
Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, artist, album, etc. Force closed the app, restart th...
Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, a...
Casual Listener
1018 Views
2 replies
0 likes
Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amount of mashing the play/pause button will get it to resume playi...
Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amoun...
Newbie
44009 Views
16 replies
0 likes
My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?
My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?
Roadie
714 Views
1 replies
0 likes
Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app
Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app
330 Views
0 replies
0 likes
Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?
Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?
Newbie
2740 Views
20 replies
0 likes
I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address. But I'm able to login on the computer but not my ...
I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address...
Spotify Star
414 Views
1 replies
0 likes
I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...
I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...
Newbie
3404 Views
1 replies
1 likes
I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?
I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...
Moderator
549 Views
1 replies
0 likes
I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription because I don't know any details about my account. ...
I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription ...
Roadie
675 Views
2 replies
0 likes
Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happened with both of them. I tried deleting the app and...
Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happe...
Roadie
449 Views
1 replies
0 likes
