Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236719 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118072 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446585 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305243 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?
The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?
Casual Listener
8404 Views
2 replies
0 likes
Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure with local files. Then I created a playlist in order to open these song...
Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure wi...
627 Views
0 replies
0 likes
Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...
Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...
408 Views
0 replies
0 likes
I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...
I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...
Not applicable
713 Views
4 replies
0 likes
My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscrip...
My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not dow...
Casual Listener
788 Views
5 replies
0 likes
When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a song I like. I use a Ipad Air 2 and de Spotify version is 5....
When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a...
Newbie
744 Views
2 replies
0 likes
I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What happens when I'm trying to log in is that the app ...
I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What...
Community Legend
1831 Views
8 replies
1 likes
My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on
My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on
Roadie
948 Views
3 replies
2 likes
I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green switch at the top of the playlist says downloading. It...
I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green swi...
Newbie
689 Views
4 replies
0 likes
Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente
Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente
Roadie
1066 Views
1 replies
0 likes
Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks
Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks
Roadie
360 Views
1 replies
0 likes
I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and delete the seperate one. But I noticed that the layo...
I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and d...
Roadie
477 Views
1 replies
0 likes
So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it happens with e.g. nano? someone did it?
So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it ...
Roadie
822 Views
5 replies
0 likes
These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotify.Therefore, how can I tap a playlist featuring my ...
These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotif...
Roadie
2241 Views
10 replies
0 likes
Hello, I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10.Things I tried: Reset my Router, start Local network new, Reinstall several times of the App, Restart several times the Iphone, start...
Hello, I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10. Things I tried: Reset my Router, start Local network new, Reinstall sev...
Casual Listener
1453 Views
2 replies
0 likes
I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The songs show up in the same playlist on my phone but a...
I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The s...
Roadie
7124 Views
5 replies
0 likes
Beste, Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb ik weer een gratis abbonement maar ik heb er wel voor betaa...
Beste, Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb...
Casual Listener
1127 Views
6 replies
0 likes
Hey there, I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open" What can I do? Many thanks for every help! whishesChristian
Hey there, I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open" What can I do? Many thanks for every help! &...
598 Views
0 replies
0 likes
Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.
Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.
Not applicable
622 Views
1 replies
0 likes
It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should mean I should now be able to share music with him?...
It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should...
Regular
712 Views
3 replies
0 likes
