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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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Error logging in! Upgraded phone

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already created an account with this email address!'. I ha...

Newbie

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already...

Maxim

Spotify Star

470 Views

1 replies

0 likes

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No Album Covers in Offline-Mode

Hello, since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App.Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it loads every cover again when i start the app First i thought i...

Visitor

Hello,   since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App. Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it ...

alepassa10

Casual Listener

6408 Views

9 replies

7 likes

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  • 9 replies
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Your Mixtape

Hello,Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind option? I really don't want Mixtapes without my favo...

Newbie

Hello, Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind...

human_joor

Newbie

1226 Views

3 replies

0 likes

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  • 3 replies
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IOS, Why can't I see all my artist or all my albums?

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs. Things have changed, I don’t see where I can download songs outside of from playlists...ok - how do I put all my songs in one playlist? Asside from one at a time,...

Newbie

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs.  Things have changed, I don’t see where I can download songs outside of from playlists... ok - how do I ...

581 Views

0 replies

0 likes

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Using Spotify Connect with older Spotify iOS versions (compatible with iOS 5.1.1)

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the Spotify Connect feature, as that probably wasn't in...

Casual Listener

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the ...

fearofbirds

Casual Listener

1113 Views

2 replies

0 likes

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Keeping Spotify and deleting Facebook

I want to deactivate my Facebook and keep Spotify without creating a new account. I know I can update the device password, but this requires an email. The email attached to Spotify is an old email address that I no longer have access to. It's a colle...

Newbie

I want to deactivate my Facebook and keep Spotify without creating a new account.  I know I can update the device password, but this requires an email.  The email attached to Spotify is an ...

dalecarter

Roadie

678 Views

1 replies

0 likes

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cant play anything and if i can the song stops at 10 seconds

first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i skip and then the song will start playing, but the t...

Regular

first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i s...

taehomax

Regular

885 Views

2 replies

0 likes

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Superuser Contribution Songs Playing Thru Locked Screen

For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?

Newbie

For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?

Maria_B

Moderator

698 Views

1 replies

0 likes

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Superuser Contribution Can't download on my iphone 6

Hi.A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several different wifis, logging off my spotify account but noth...

Newbie

Hi. A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several dif...

Maria_B

Moderator

565 Views

1 replies

0 likes

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  • 1 replies
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How do I add songs to an existing playlist?

I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to create another playlist that is almost exactly the...

Newbie

I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to...

1348 Views

0 replies

0 likes

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PLS we want a changable bar!

Hey SPotify Team ! It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! It cant be that hard It would be increase the use of Spotify over 9000!

Visitor

Hey SPotify Team !  It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! 🙂 It cant be that hard 😕 It would be increase th...

Maxim

Spotify Star

505 Views

1 replies

0 likes

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Solved!! offline music - how to know which are offline quickly?

Hi is there a way to list which songs are downloaded?I want to free some space on my iPhone. And it would be easier if there was a way to list offline music.Thanx

Regular

Hi   is there a way to list which songs are downloaded? I want to free some space on my iPhone. And it would be easier if there was a way to list offline music. Thanx

lgpetri

Regular

1177 Views

4 replies

0 likes

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Solved!! Old local files, added & now deleted from Macbook Pro playlist, continue to show in iPhone playlist

Hello fellow Spotify people The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI connection to import the Local Files into the playlist on my i...

Casual Listener

Hello fellow Spotify people   The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI co...

Timbodhini

Regular

1839 Views

3 replies

0 likes

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  • 3 replies
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Spotify doesn't sync with my iPhone 7

Hello, I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firewall is turned off, so that is not the problem. The "offline"...

Casual Listener

Hello,   I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firew...

Timbodhini

Regular

973 Views

3 replies

0 likes

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Refund

Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my card and now i want my money back

Newbie

Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my ca...

Maxim

Spotify Star

640 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Red green up down arrows

What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.

Casual Listener

What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.

Theyeti

Casual Listener

20523 Views

2 replies

0 likes

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  • 2 replies
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Siri doesn't recognise Spotify

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it it tells me I have no app called Spotify. I've tried sa...

Newbie

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it ...

LadenCoder54264

Newbie

1460 Views

1 replies

0 likes

Help iOS iPhone Siri Spotify recognition voice speech ideas apple ios7 upgrade
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Way to prevent duplicates in playlists.

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too. This defeats the purpose of creating a playlist. Is the...

Newbie

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have  no desire to listen too...

fionaburroughs

Regular

551 Views

1 replies

0 likes

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Help

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

Casual Listener

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

Parkersmith07

Casual Listener

422 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problems skipping songs

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to

Newbie

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧

Maria_B

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes