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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37240 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102795 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299204 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

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  • 19 replies
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Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

Newbie

Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help

laleli

Roadie

653 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

Casual Listener

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...

Maxim

Spotify Star

1053 Views

1 replies

0 likes

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  • 1 replies
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Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

Casual Listener

Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...

serney-us

Newbie

16355 Views

8 replies

0 likes

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  • 8 replies
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7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

Newbie

I accidentally clicked the 7 day free trial button will it charge my apple account?

Maxim

Spotify Star

1123 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

Newbie

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...

nipoka

Casual Listener

1309 Views

2 replies

0 likes

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Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

Casual Listener

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...

665 Views

0 replies

2 likes

  • 665 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

Newbie

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

AustinOswald

Regular

11801 Views

1 replies

0 likes

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  • 1 replies
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Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

Casual Listener

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...

kirashi

Community Legend

2163 Views

3 replies

0 likes

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Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

Casual Listener

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...

ToesOnShrooms

Casual Listener

593 Views

2 replies

0 likes

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Superuser Contribution Spotify adds music that isn't on my playlist

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some random music that isn't even on the playlist.Can someon...

Newbie

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some rand...

Maria_B

Moderator

575 Views

1 replies

0 likes

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  • 1 replies
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The app won't download. iPhone 5s.

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back. I've restarted my phone multiple times, signed out...

Newbie

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back....

446 Views

0 replies

0 likes

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Offline music doesn't show up

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I open it, it doesn't show up in the listing. I've tried...

Casual Listener

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I ope...

s_x

Casual Listener

618 Views

2 replies

0 likes

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Solved!! ALL MY MUSIC (ALBUMS, SONGS... ) SAVED IS MISSING

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing This is VERY VERY AWFULL

Gig Goer

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing   This is  VERY VERY AWFULL    

julianehaan

Newbie

2524 Views

5 replies

0 likes

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Phone call transfers playback to desktop; shouldn't

Steps to reproduce:1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network.2. Receive a phone call.3. Spotify stops music on the iPhone, but automatically starts playing it on the Mac. I just want musi...

Regular

Steps to reproduce: 1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network. 2. Receive a phone call. 3. Spotify stops music on the iPhone, bu...

375 Views

0 replies

0 likes

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Behind the lyrics not showing up on iPhone 6?

I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i checked my iPod and it still works perfectly, and everyo...

Newbie

I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i check...

Luc_K

Newbie

1117 Views

2 replies

0 likes

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Error logging in! Upgraded phone

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already created an account with this email address!'. I ha...

Newbie

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already...

Maxim

Spotify Star

481 Views

1 replies

0 likes

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  • 1 replies
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No Album Covers in Offline-Mode

Hello, since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App.Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it loads every cover again when i start the app First i thought i...

Visitor

Hello,   since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App. Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it ...

alepassa10

Casual Listener

6468 Views

9 replies

7 likes

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  • 9 replies
  • 7 likes

Your Mixtape

Hello,Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind option? I really don't want Mixtapes without my favo...

Newbie

Hello, Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind...

human_joor

Newbie

1251 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

IOS, Why can't I see all my artist or all my albums?

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs. Things have changed, I don’t see where I can download songs outside of from playlists...ok - how do I put all my songs in one playlist? Asside from one at a time,...

Newbie

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs.  Things have changed, I don’t see where I can download songs outside of from playlists... ok - how do I ...

588 Views

0 replies

0 likes

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  • 0 replies
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Using Spotify Connect with older Spotify iOS versions (compatible with iOS 5.1.1)

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the Spotify Connect feature, as that probably wasn't in...

Casual Listener

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the ...

fearofbirds

Casual Listener

1130 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes