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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236697 Views

27 replies

5 likes

  • 236697 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118055 Views

116 replies

13 likes

Other
  • 118055 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305242 Views

62 replies

16 likes

  • 305242 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130555 Views

19 replies

38 likes

  • 130555 Views
  • 19 replies
  • 38 likes

blocking followers from playlists

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you

Casual Listener

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you 🙂

Maxim

Spotify Star

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Account hacked

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Visitor

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Maxim

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Receiving Collaborative Playlist Invitations on iPhone

Is there a way to receive invitations for collaborative playlists from your Spotify followers / followees on an iPhone? Recently my friend created one of these playlists and invited me to join the collaboration but I was only able to receive the invi...

Roadie

Is there a way to receive invitations for collaborative playlists from your Spotify followers / followees on an iPhone? Recently my friend created one of these playlists and invited me to join the co...

yourninatchka

Roadie

3460 Views

4 replies

0 likes

  • 3460 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't shuffle while paid for premium

Hello,I have premium Spotify access and since yesterday I can't shuffle or choose a song I would like to play from my playlist. Help?

Newbie

Hello, I have premium Spotify access and since yesterday I can't shuffle or choose a song I would like to play from my playlist. Help?

Maria_B

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Discover] Add like or dislike button to personal discover weekly playlist

Found many posts with the same issue with no solution - Im just wanting the feature im paying for

Casual Listener

Found many posts with the same issue with no solution 😕 - Im just wanting the feature im paying for

Maria_B

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Usable history

hi I was proposed a sound I love on January 6th in my weekly suggestion. I didn't save it in my personnal playlist and I cannot retrieve it in the history. I was only using the iphone app so far. If you have any solution, I would very happy.Apparentl...

Newbie

hi I was proposed a sound I love on January 6th in my weekly suggestion. I didn't save it in my personnal playlist and I cannot retrieve it in the history. I was only using the iphone app so far. If ...

Maria_B

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Unable to cancel premium free trial

Been searching for over a hour on how to cancel my Spotify premium free trial on my iPhone! Firstly I've tried doing the only logical thing of going to Spotify website but no, they clearly want you to Lose your sh*t trying to find an unsubscribe butt...

Casual Listener

Been searching for over a hour on how to cancel my Spotify premium free trial on my iPhone! Firstly I've tried doing the only logical thing of going to Spotify website but no, they clearly want you t...

Hubo

Community Legend

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
  • 0 likes

iOS App does not work proberly compared to Android

I am using the Spotify App on my IPad Air for a few weeks now, but always having two issues:1) Most of the time when I am scrolling through, lets say, new Music or recommended stuff, the Album Covers stay grey and it takes between 10 and 30 seconds t...

Regular

I am using the Spotify App on my IPad Air for a few weeks now, but always having two issues: 1) Most of the time when I am scrolling through, lets say, new Music or recommended stuff, the Album Cove...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

I stopped following a playlist, and now it's completely gone?

Hello, So I had this playlist made for me, which we then made common so I could add songs as well. I unfollowed it just now, but then I regretted it so I went to his profile to look for it but it was gone, does this mean he made it private? Or was it...

Newbie

Hello,    So I had this playlist made for me, which we then made common so I could add songs as well. I unfollowed it just now, but then I regretted it so I went to his profile to look fo...

ToolboxT

Roadie

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Spotify premium switched to free even though i have a phone plan

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and they can't help

Newbie

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and th...

ToolboxT

Roadie

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

music doesn't play in the background

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Newbie

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Hubo

Community Legend

1283 Views

1 replies

0 likes

  • 1283 Views
  • 1 replies
  • 0 likes

Solved!! Earpods Don't Work With Spotify

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I have glasses ). Please help. And if it doesn't work,...

Casual Listener

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I h...

animal-b2002

Casual Listener

9318 Views

2 replies

0 likes

apple
Earpods
iOS
Spotify
  • 9318 Views
  • 2 replies
  • 0 likes

Cancelled Apple Acct Still Have Spotify Acct- Won't Play

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still have an active acct with Spotify (its the same acc...

Newbie

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still...

Hubo

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Repeat and suffle

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button.I've read another topic about it here but it doesn't work for me since when I put mine in full-screen I basically only s...

Newbie

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button. I've read another topic about it here but it doesn't work for me si...

Hubo

Community Legend

1022 Views

1 replies

0 likes

repeat
Repeat-One
shuffle
  • 1022 Views
  • 1 replies
  • 0 likes

Charged Twice

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after looking ok my bank account it charged me for two stude...

Newbie

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after loo...

Maxim

Spotify Star

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Iphone 5s wont pair on Spotify Connect on my Android Tv

Hello,I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'm getting "something went wrong error".Im running new...

Casual Listener

Hello, I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'...

dejw87

Casual Listener

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Batarya Kullanımı ios 10.1.1

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel olmasına rağmen ne zaman müdahalede bulunacak. Vey...

Visitor

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel...

981 Views

0 replies

0 likes

  • 981 Views
  • 0 replies
  • 0 likes

albums missing the majority of songs in saved albums section

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

Newbie

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

355 Views

0 replies

0 likes

  • 355 Views
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genre radio

Can´t get rid of the message: Förbättar stationen... Do I maybe need to delete the app and reload it??pls adv

Newbie

Can´t get rid of the message: Förbättar stationen...  Do I maybe need to delete the app and reload it?? pls adv

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Spotify stops playing after connecting

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom.But when it connects, spotify stops playing the song and changes the song to the one i played last time i was co...

Newbie

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom. But when it connects, spotify stops playing the song and ...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes