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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241583 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124360 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307535 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131869 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify premium switched to free even though i have a phone plan

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and they can't help

Newbie

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and th...

ToolboxT

Roadie

855 Views

1 replies

0 likes

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music doesn't play in the background

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Newbie

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Hubo

Community Legend

1289 Views

1 replies

0 likes

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Solved!! Earpods Don't Work With Spotify

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I have glasses ). Please help. And if it doesn't work,...

Casual Listener

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I h...

animal-b2002

Casual Listener

9325 Views

2 replies

0 likes

apple
Earpods
iOS
Spotify
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Cancelled Apple Acct Still Have Spotify Acct- Won't Play

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still have an active acct with Spotify (its the same acc...

Newbie

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still...

Hubo

Community Legend

725 Views

1 replies

0 likes

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Repeat and suffle

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button.I've read another topic about it here but it doesn't work for me since when I put mine in full-screen I basically only s...

Newbie

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button. I've read another topic about it here but it doesn't work for me si...

Hubo

Community Legend

1035 Views

1 replies

0 likes

repeat
Repeat-One
shuffle
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Charged Twice

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after looking ok my bank account it charged me for two stude...

Newbie

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after loo...

Maxim

Spotify Star

516 Views

1 replies

0 likes

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Iphone 5s wont pair on Spotify Connect on my Android Tv

Hello,I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'm getting "something went wrong error".Im running new...

Casual Listener

Hello, I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'...

dejw87

Casual Listener

788 Views

1 replies

0 likes

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Batarya Kullanımı ios 10.1.1

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel olmasına rağmen ne zaman müdahalede bulunacak. Vey...

Visitor

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel...

985 Views

0 replies

0 likes

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albums missing the majority of songs in saved albums section

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

Newbie

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

358 Views

0 replies

0 likes

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genre radio

Can´t get rid of the message: Förbättar stationen... Do I maybe need to delete the app and reload it??pls adv

Newbie

Can´t get rid of the message: Förbättar stationen...  Do I maybe need to delete the app and reload it?? pls adv

489 Views

0 replies

0 likes

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Spotify stops playing after connecting

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom.But when it connects, spotify stops playing the song and changes the song to the one i played last time i was co...

Newbie

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom. But when it connects, spotify stops playing the song and ...

516 Views

0 replies

0 likes

  • 516 Views
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Local files not downloading on spotify iphone

Hi there, I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local files on my Spotify web player. After reinstalling Spotify I...

Casual Listener

Hi there,   I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local ...

Jacob

Community Legend

1562 Views

5 replies

0 likes

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  • 5 replies
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"Up Next" songs keep skipping of their own volition!

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast.I keep lining up songs in my queue but Spotify randomly skips through them!?What's going on and how do I rectify?

Newbie

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast. I keep lining up songs in my queue but Spotify randomly skips through them!? What's going on and how do I recti...

480 Views

0 replies

0 likes

  • 480 Views
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Playing random artists when I am listening to ONE artist album

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in the correct album. I have the free Spotify account b...

Casual Listener

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in t...

466 Views

0 replies

0 likes

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  • 0 replies
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No option to make playlist public/private

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have this problem?

Casual Listener

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have t...

ToolboxT

Roadie

9976 Views

3 replies

0 likes

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  • 3 replies
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I'm unable to play just one specific track

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify. I have a link to a specific track and on the desktop version it will take me to that track but not play. I can toggle between pause and play ...

Newbie

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify.  I have a link to a specific track and on the desktop version it will take me to that...

525 Views

0 replies

0 likes

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Superuser Contribution Why am I seeing an 'Access Apple Music' pop-up?

We're always testing new features. This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files import available in Spotify for Desktop, allowing users to m...

Spotify

We're always testing new features.  This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files imp...

ecr80

Gig Goer

8008 Views

3 replies

7 likes

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PROBLEMA CON LA MEMORIA DE ALMACENAMIENTO

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada mas desde el celular. Desde la computadora ninguna

Newbie

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada m...

500 Views

0 replies

0 likes

  • 500 Views
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Ability to search browse and radio

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I do?

Newbie

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I d...

Hubo

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Ipod App not working

HOw do I get the app working on a ipod touch please nothing seems to be working

Regular

HOw do I get the app working on a ipod touch please nothing seems to be working 

woggirl1969

Regular

1867 Views

5 replies

0 likes

  • 1867 Views
  • 5 replies
  • 0 likes