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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70045 Views
  • 16 replies
  • 37 likes
  • 70045 Views
  • 16 replies
  • 37 likes

iphone offline mode not working

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it won't let me play any song because it says "this son...

  • Casual Listener
  • I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it w...
  • BambiG
  • Casual Listener
  • 742 Views
  • 2 replies
  • 0 likes
  • 742 Views
  • 2 replies
  • 0 likes

Premium

Why can't I start a 7 day free trial if I haven't already?

  • Newbie
  • Why can't I start a 7 day free trial if I haven't already?
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Force shuffle play

I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but forces me to press the shuffle play. How can i fix th...

  • Newbie
  • I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but fo...
  • hansthered
  • Newbie
  • 2867 Views
  • 2 replies
  • 0 likes
  • 2867 Views
  • 2 replies
  • 0 likes

Play button instead of Shuffle Play

I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a way to change this so the button defaults to "Play...

  • Newbie
  • I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a...
  • Hubo
  • Community Legend
  • 727 Views
  • 1 replies
  • 1 likes
  • 727 Views
  • 1 replies
  • 1 likes

Spotify premium

I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with another credit card i also got the same message an...

  • Newbie
  • I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with...
  • Hubo
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Cannot enter my Last.fm username

Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the field, only the top two lines of the keyboard appear for a split s...

  • Newbie
  • Hi everyone,   I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the fie...
  • adriank1410
  • Roadie
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Recovering songs

Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no longer have the account and I do not have the pass ...

  • Newbie
  • Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no ...
  • adriank1410
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

No party mode on my iPad (as a lot of people)

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid that a manual action has to be done by spotify guys ?

  • Casual Listener
  • Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac.   I am afraid ...
  • artgamers14
  • Newbie
  • 1188 Views
  • 3 replies
  • 0 likes
  • 1188 Views
  • 3 replies
  • 0 likes

Cannot repeat one track in 6.8.0.3786

Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different.Can no longer repeat the same single track over and over.Also, Your own artic...

  • Casual Listener
  • Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different. Can no longer repeat the...
  • 413 Views
  • 0 replies
  • 0 likes
  • Bug iOS
  • 413 Views
  • 0 replies
  • 0 likes

All songs greyed out after changing country

I have changed the country for my account after been logged out from Spotify after 14 days abroad.Most songs are greeyed out, and it wouldn't even let me play those that are not.iOS 10.2

  • Newbie
  • I have changed the country for my account after been logged out from Spotify after 14 days abroad. Most songs are greeyed out, and it wouldn't even let me play those that are not. iOS 10.2
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Data Usage iPhone 7

Dear community,Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do?Since I have a 128GB iPhone I saved all my playlist offline (about 1000 songs), deactivated download through mobile carrier, and...

  • Regular
  • Dear community, Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB.  What did I do? Since I have a 128GB iPhone I saved all my playlist offline (a...
  • kinkler
  • Casual Listener
  • 2314 Views
  • 40 replies
  • 1 likes
  • 2314 Views
  • 40 replies
  • 1 likes

Conta premium continua free

Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloquei e nada acontece tenho todos os comprovantes de de...

  • Newbie
  • Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloque...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Spotify won't download local file music

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...

  • Newbie
  • So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...
  • 290 Views
  • 0 replies
  • 1 likes
  • 290 Views
  • 0 replies
  • 1 likes

Bose Soundtouch 10 connect from anywhere issue

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...

  • Newbie
  • I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with.  Myself and other family members regularly use the Spotify App on all our devices with these spea...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes

Can't login - already created account

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.

  • Newbie
  • On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! My spotify is showing a different language.

I attached a screen shot on what my spotiy is doing. Not sure how to change it????

  • Newbie
  • I attached a screen shot on what my spotiy is doing. Not sure how to change it???? 
  • misticarose
  • Casual Listener
  • 19153 Views
  • 10 replies
  • 0 likes
  • 19153 Views
  • 10 replies
  • 0 likes

Randomly shuffling songs and playing songs at ten second intervals

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...

  • Visitor
  • I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...

  • Regular
  • "Improving Playlist" pop up gets stuck when thumbing in radio on iOS.   This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Why does spotify turn off??

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...

  • Casual Listener
  • Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...
  • jett2whit
  • Casual Listener
  • 3257 Views
  • 3 replies
  • 2 likes
  • 3257 Views
  • 3 replies
  • 2 likes