Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37171 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102678 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431287 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299153 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I want to deactivate my Facebook and keep Spotify without creating a new account. I know I can update the device password, but this requires an email. The email attached to Spotify is an old email address that I no longer have access to. It's a colle...
I want to deactivate my Facebook and keep Spotify without creating a new account. I know I can update the device password, but this requires an email. The email attached to Spotify is an ...
Roadie
701 Views
1 replies
0 likes
first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i skip and then the song will start playing, but the t...
first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i s...
Regular
907 Views
2 replies
0 likes
For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?
For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?
Moderator
711 Views
1 replies
0 likes
Hi.A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several different wifis, logging off my spotify account but noth...
Hi. A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several dif...
Moderator
577 Views
1 replies
0 likes
I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to create another playlist that is almost exactly the...
I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to...
1362 Views
0 replies
0 likes
Hey SPotify Team ! It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! It cant be that hard It would be increase the use of Spotify over 9000!
Hey SPotify Team ! It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! 🙂 It cant be that hard 😕 It would be increase th...
Spotify Star
510 Views
1 replies
0 likes
Hi is there a way to list which songs are downloaded?I want to free some space on my iPhone. And it would be easier if there was a way to list offline music.Thanx
Hi is there a way to list which songs are downloaded? I want to free some space on my iPhone. And it would be easier if there was a way to list offline music. Thanx
Regular
1205 Views
4 replies
0 likes
Hello fellow Spotify people The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI connection to import the Local Files into the playlist on my i...
Hello fellow Spotify people The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI co...
Regular
1871 Views
3 replies
0 likes
Hello, I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firewall is turned off, so that is not the problem. The "offline"...
Hello, I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firew...
Regular
1003 Views
3 replies
0 likes
Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my card and now i want my money back
Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my ca...
Spotify Star
652 Views
1 replies
0 likes
What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.
What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.
Casual Listener
20626 Views
2 replies
0 likes
Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it it tells me I have no app called Spotify. I've tried sa...
Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it ...
Newbie
1478 Views
1 replies
0 likes
I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too. This defeats the purpose of creating a playlist. Is the...
I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too...
Regular
565 Views
1 replies
0 likes
I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.
I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.
Casual Listener
442 Views
1 replies
0 likes
Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to
Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧
Moderator
528 Views
1 replies
0 likes
I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloading starts over from zero.I have uninstalled and rein...
I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloadin...
396 Views
0 replies
0 likes
My Spotify is crashing shortly after opening it.I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
My Spotify is crashing shortly after opening it. I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
Spotify Star
529 Views
1 replies
0 likes
E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para eliminar (iPhone ios)
E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para elimi...
360 Views
0 replies
0 likes
Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...
Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...
Newbie
4013 Views
4 replies
0 likes
Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been paused because your account is being used somewhere ...
Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been p...
Newbie
2218 Views
8 replies
0 likes
