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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241578 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124351 Views

119 replies

13 likes

Other
  • 124351 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2946 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307531 Views

62 replies

16 likes

  • 307531 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131868 Views

19 replies

38 likes

  • 131868 Views
  • 19 replies
  • 38 likes

All music is gone

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone. I'm not sure if me changing my password had anything to do with it - but after I did that I signed in and my recently dow...

Newbie

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone.  I'm not sure if me changing my password had anything to do with ...

ToolboxT

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Dismissing the Maximum Number of Downloads Notification

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device.This is about the notification I recieve every time I open the app - "You've reached the maximum number of downloads. To download more, please remove so...

Regular

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device. This is about the notification I recieve every time I open the app - "You've reached the ...

phredrixxx

Regular

1877 Views

4 replies

0 likes

  • 1877 Views
  • 4 replies
  • 0 likes

Premium download wont work

My all spotify premium features work except downloading why is that?

Casual Listener

My all spotify premium features work except downloading why is that?

Swanny

Community Legend

673 Views

3 replies

0 likes

  • 673 Views
  • 3 replies
  • 0 likes

Solved!! Downloading WAY more music than it should?

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, artist, album, etc. Force closed the app, restart th...

Casual Listener

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, a...

gdreisen

Casual Listener

1054 Views

2 replies

0 likes

  • 1054 Views
  • 2 replies
  • 0 likes

Solved!! Ever since iOS 8, Spotify stops playing mid song, and won't resume unless I restart the app.

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amount of mashing the play/pause button will get it to resume playi...

Casual Listener

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2.  As I'm driving, the music will stop, and no amoun...

ink1

Newbie

44136 Views

16 replies

0 likes

  • 44136 Views
  • 16 replies
  • 0 likes

Spotify randomly crashing on iPhone6

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

Newbie

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

ErikG

Roadie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Me cobraron el app

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

Newbie

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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Superuser Contribution Hamburger Menu Still in 5.7.0 (US)

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

Casual Listener

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

mikeymaff

Newbie

2898 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

Logging in

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address. But I'm able to login on the computer but not my ...

Newbie

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address...

Maxim

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app not visible

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...

Newbie

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...

aviyash1234

Newbie

3617 Views

1 replies

1 likes

  • 3617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot see Daily Mixes on Ipad

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?

Casual Listener

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...

Maria_B

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! I NEED HELP WITH MY 3 MONTH TRIAL!!!

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription because I don't know any details about my account. ...

Newbie

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription ...

laleli

Roadie

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Spotify App for iOS Freezes

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happened with both of them. I tried deleting the app and...

Newbie

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happe...

PhantomDiesel

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

Newbie

Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help

laleli

Roadie

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

Casual Listener

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...

Maxim

Spotify Star

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

Casual Listener

Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...

serney-us

Newbie

16494 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

Newbie

I accidentally clicked the 7 day free trial button will it charge my apple account?

Maxim

Spotify Star

1159 Views

1 replies

0 likes

  • 1159 Views
  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

Newbie

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...

nipoka

Casual Listener

1346 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

Casual Listener

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...

685 Views

0 replies

2 likes

  • 685 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

Newbie

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

AustinOswald

Regular

11899 Views

1 replies

0 likes

  • 11899 Views
  • 1 replies
  • 0 likes