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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37122 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299132 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125825 Views

19 replies

38 likes

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  • 19 replies
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Non Facebook friends missing on iPhone5

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be sending another update soon to resolve this issue? Than...

Music Fan

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be send...

cmrobertson1

Newbie

19308 Views

108 replies

7 likes

iphone 5
  • 19308 Views
  • 108 replies
  • 7 likes

Playlist disappeared, can't find it anymore

I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared. I did find it on my phone in my "favorites". however on my computer I cant find it nor it is on my playlist tha...

Newbie

I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared.  I did find it on my phone in my "favorites". however ...

Kyra_jiskra5

Newbie

1391 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iOS app not updating to New UI

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. I have tried logging out and back in, I have also tried un-installing and re-installing the app. ...

Visitor

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom.    I have tried logging out and ba...

BeatsByKen

Newbie

4499 Views

8 replies

0 likes

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  • 8 replies
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Impossible wifi Connect

When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !

Newbie

When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !

Hubo

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Why aren't my saved albums showing in my songs list?

Help!I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either?The only way to get them to show is if I open Spotify on my laptop and add to My Music that way.Does an...

Newbie

Help! I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either? The only way to get them to show is if I open Sp...

508 Views

0 replies

0 likes

  • 508 Views
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Offline playlists still consume data

I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming. When I go offline they dont use internet, but I cannot use any other spotify functions. Always switching onli...

Regular

I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming.  When I go offline they dont use internet, but I ca...

Micho20

Newbie

2211 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

How to not keep getting a deleted playlist

I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or an option to see what music is qued. If I reinstall...

Newbie

I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or ...

504 Views

0 replies

0 likes

  • 504 Views
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Stop Device Syncing on Premium

I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop. Does anyone know how to make it stop?

Newbie

I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop.  Does anyone know how ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Free subscription won't let me turn off shuffle play

okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a free user but i never had this problem before. eve...

Newbie

okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a...

Janaehill60

Newbie

21237 Views

4 replies

1 likes

  • 21237 Views
  • 4 replies
  • 1 likes

Download errors

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usa...

Casual Listener

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playli...

Robweb1

Casual Listener

658 Views

2 replies

0 likes

iOS
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  • 2 replies
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Solved!! Spotify crashes on all my iOS Devices

I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices... nothing helps.

Casual Listener

I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android.   I tried to reinstall the app, reboot devices......

strrrr

Casual Listener

1607 Views

4 replies

0 likes

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  • 4 replies
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Old Spotify version on my IPhone 6s+. Why dont my account load the newest Spotify IOS version?

If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in your backend Spotify!

Newbie

If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in you...

Maxim

Spotify Star

333 Views

1 replies

0 likes

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  • 1 replies
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Help with downloading Spotify playlists

New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist?I'm online, have downloaded albums and other playlists...but 2 are just sitting there and noth...

Casual Listener

New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist? I'm online, have downloaded albums and ot...

Marmee

Casual Listener

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete songs off of my playlists in the newest version of spotify?

It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?

Regular

It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?

booradley69

Newbie

55463 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Solved!! Spotify is closing abruptly

My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks

Newbie

My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks

Dreadlord

Community Legend

877 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lost all my playlists

I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not showing I don't know what happened can any one hel...

Newbie

I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not...

ErikG

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

cant but spotify

i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing nonstop

Newbie

i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing no...

ErikG

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

same issues have been going on for years - why?

I see that this problem has been going on for years, with other users. This is what I do not understand. Why wouldn't Spotify try to correct this? Spotify on my iPhone 6 is constantly crashing. It is connected to my Macbook Air, while I am trying to ...

Roadie

I see that this problem has been going on for years, with other users.   This is what I do not understand. Why wouldn't Spotify try to correct this?   Spotify on my iPhone 6 is constant...

musiccornercv

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

6.8.0 update stuck on login screen

I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??

Newbie

I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
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Premium

I just aid my premium, but it's still saying free

Newbie

I just aid my premium, but it's still saying free

user-removed

Not applicable

734 Views

5 replies

0 likes

  • 734 Views
  • 5 replies
  • 0 likes