Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more than 3 devices and that all offline content would b...
Casual Listener
I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more ...
MacBone
Casual Listener
475 Views
2 replies
0 likes
First of all: f**ck this service for being so expensive and being so bad at helping users.With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my songs saying that the account is being used elsewhere. I ...
Newbie
First of all: f**ck this service for being so expensive and being so bad at helping users. With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my song...
mnomer
Casual Listener
423 Views
1 replies
0 likes
Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.
Newbie
Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.
310 Views
0 replies
0 likes
On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turning up the volume on my device doesn't really solve ...
Casual Listener
On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turni...
skhan007
Casual Listener
328 Views
1 replies
0 likes
I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Playlists" tab. I've searched everywhere on the interne...
Casual Listener
I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Play...
stevenabbs
Casual Listener
781 Views
3 replies
0 likes
I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an account with this email address". I was told I have a dup...
Regular
I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an accoun...
mariaGE
Casual Listener
920 Views
5 replies
0 likes
Hey gus.I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 days! Please help.Love from Turkey
Regular
Hey gus. I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 ...
Cemdemir
Regular
343 Views
1 replies
0 likes
Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as installed? (It's there in the pictures of the phone!)
Newbie
Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as instal...
omkd777
Casual Listener
693 Views
1 replies
0 likes
For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume playing, but only for 1 or a couple songs and same...
Newbie
For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume...
228 Views
0 replies
0 likes
Why did all my saved songs on Spotify premium just disappear?
Casual Listener
Why did all my saved songs on Spotify premium just disappear?
itu_
Community Legend
597 Views
3 replies
0 likes
I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Downloading... Waiting to download. I even tried turin...
Casual Listener
I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Dow...
fffddderty
Newbie
665 Views
2 replies
0 likes
My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more than three devices - and not letting anything be off...
Newbie
My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more t...
ErikG
Roadie
625 Views
1 replies
0 likes
Hi,For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well.I recently bought a new Iphone and now the Spotify app only can connect through my Facebook account (free account). I c...
Newbie
Hi, For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well. I recently bought a new Iphone and now the Spotify app only ...
Jacob
Community Legend
337 Views
1 replies
0 likes
Is their a limit on how many songs you can have of your online compared to the offline
Visitor
Is their a limit on how many songs you can have of your online compared to the offline
Hubo
Community Legend
14341 Views
1 replies
0 likes
Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...
Regular
Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch ...
JuanVides02
Regular
1075 Views
2 replies
0 likes
Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...
Casual Listener
Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...
363 Views
0 replies
0 likes
Hi thereOn my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its output to that device. I will happily change to another computer...
Regular
Hi there On my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its outpu...
cjsmelb
Regular
545 Views
4 replies
0 likes
I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to listen to music as I fly--as any reasonable person would. However,...
Newbie
I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to ...
299 Views
0 replies
0 likes
Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se eu nao tivesse pedido o download, ja desloguei, re...
Newbie
Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se...
322 Views
0 replies
0 likes
Hi:I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a new song to the list, and it does not show up on the iPh...
Regular
Hi: I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a n...
328 Views
0 replies
0 likes