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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

  • 30721 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

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  • 19 replies
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Update

Hi Spotify! So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently have, and as a paying user I am just interested as to when I will ge...

Newbie

Hi Spotify!    So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently ha...

Maxim

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Keep bluetooth volume at 100% in the car (iOS)

Hello community!Every time i use spotify in the car, i have to put my audio level back at its maximum.This seems ridiculous but it gets very annoying after a while;-)You change the volume with headphones or when you use the iphone speaker but bluetoo...

Newbie

Hello community! Every time i use spotify in the car, i have to put my audio level back at its maximum. This seems ridiculous but it gets very annoying after a while;-) You change the volume with ...

tennisbold

Music Fan

2462 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Lost my songs on new phones!

I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?

Casual Listener

I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?

Jim

Spotify Legend

3462 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Songs Tab

Hey,recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab.Im aware that they are still saved in my albums tab but it was way more convenient having them all automatically save to the "Songs" tab so I could ...

Newbie

Hey, recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab. Im aware that they are still saved in my albums tab but it was way more convenient having the...

779 Views

0 replies

0 likes

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Help Finding Past Downloaded Songs

So in last weeks discover weekly, I downloaded all the songs to listen to offline, now that the playlist changed this monday, I have no way I can find them and was wondering if there was a solutionThanks!

Newbie

So in last weeks discover weekly, I downloaded all the songs to listen to offline, now that the playlist changed this monday, I have no way I can find them and was wondering if there was a solution ...

Dominic_M

Casual Listener

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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**bleep** spotify –– local music unavailable

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found dating as far back as 2014, it won't be resolved. I...

Regular

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found ...

307 Views

0 replies

0 likes

  • 307 Views
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  • 0 likes

i phone 4

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8...Pouvez-vous m'aider?

Casual Listener

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8... Pouvez-vous m'aider?

Babouin_Sale

Casual Listener

437 Views

2 replies

0 likes

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  • 2 replies
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Mobile App playing wrong version of song

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to play the song on my mobile app, it plays the new terri...

Newbie

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to pla...

ErikG

Roadie

419 Views

1 replies

0 likes

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  • 1 replies
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Can't configure LastFM on iPad

Hello, with the new Spotify IOS Ipad update, il can't configure Lastfm anymore.I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly.I already delete, then re-install the app and it doesn't change a...

Newbie

Hello,   with the new Spotify IOS Ipad update, il can't configure Lastfm anymore. I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly. I...

361 Views

0 replies

0 likes

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Solved!! Daily Mix not showing on my iPhone/iPad

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not there. I'm using iOS10 on both. I listen to a LOT of music...

Casual Listener

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not th...

Marypatcormier

Newbie

1340 Views

2 replies

0 likes

dailymix
iOS
  • 1340 Views
  • 2 replies
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Solved!! Menu Bar

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side. Is there any way I can get it at the bottom??

Newbie

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side.  Is there any way I can get it at the bottom??

Maxim

Spotify Star

949 Views

1 replies

0 likes

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  • 1 replies
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Can't download music for offline use, iPhone 4s

Premium member, plenty of storage, all up to date, have rebooted everything. It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs are made available in the end. If this continues there is ...

Newbie

Premium member, plenty of storage, all up to date, have rebooted everything.   It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs...

388 Views

0 replies

0 likes

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Superuser Contribution mixed up spotify accounts

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checking find friends in facebook. Trouble is i cant get t...

Casual Listener

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checkin...

Jack

Roadie

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Spotify started misbehaving on iPhone

Hi, I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour.AppStore says Spotify is current version (all Apps are current version). A: Start Spotify... logo shows for a couple of ...

Regular

 Hi,  I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour. AppStore says Spotify is current version (all Apps are...

arvine1028

Regular

2099 Views

14 replies

0 likes

Other
Premium
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  • 14 replies
  • 0 likes

Not possible with Wifi connection

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

Newbie

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

311 Views

0 replies

0 likes

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Spotify not dowloading music offline on ipod touch

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I have is 1.8.1.8 on ios6. Does anyone know wich could ...

Newbie

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I ha...

Maxim

Spotify Star

1540 Views

1 replies

0 likes

  • 1540 Views
  • 1 replies
  • 0 likes

Not possible without WiFi connection

Hey,I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it's on Offline-mode because there's no internet connecti...

Newbie

Hey, I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it...

293 Views

0 replies

0 likes

  • 293 Views
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Listen to music even with no internet connection

I have a problem...When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it once; because when I turn my internet connection off,...

Newbie

I have a problem... When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
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I paid but I'm still not premium its been 24 hours

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are: What is wrong? Why I'm not premium even though I had already pay? Should I make an...

Newbie

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are:  What is wrong?  Wh...

kbrooksc

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes