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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245900 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130773 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3273 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309640 Views

62 replies

16 likes

  • 309640 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133384 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Local files not downloading on spotify iphone

Hi there, I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local files on my Spotify web player. After reinstalling Spotify I...

Casual Listener

Hi there,   I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local ...

Jacob

Community Legend

1571 Views

5 replies

0 likes

  • 1571 Views
  • 5 replies
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"Up Next" songs keep skipping of their own volition!

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast.I keep lining up songs in my queue but Spotify randomly skips through them!?What's going on and how do I rectify?

Newbie

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast. I keep lining up songs in my queue but Spotify randomly skips through them!? What's going on and how do I recti...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Playing random artists when I am listening to ONE artist album

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in the correct album. I have the free Spotify account b...

Casual Listener

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in t...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

No option to make playlist public/private

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have this problem?

Casual Listener

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have t...

ToolboxT

Roadie

9979 Views

3 replies

0 likes

  • 9979 Views
  • 3 replies
  • 0 likes

I'm unable to play just one specific track

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify. I have a link to a specific track and on the desktop version it will take me to that track but not play. I can toggle between pause and play ...

Newbie

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify.  I have a link to a specific track and on the desktop version it will take me to that...

531 Views

0 replies

0 likes

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Superuser Contribution Why am I seeing an 'Access Apple Music' pop-up?

We're always testing new features. This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files import available in Spotify for Desktop, allowing users to m...

Spotify

We're always testing new features.  This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files imp...

ecr80

Gig Goer

8026 Views

3 replies

7 likes

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  • 3 replies
  • 7 likes

PROBLEMA CON LA MEMORIA DE ALMACENAMIENTO

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada mas desde el celular. Desde la computadora ninguna

Newbie

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada m...

506 Views

0 replies

0 likes

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  • 0 likes

Ability to search browse and radio

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I do?

Newbie

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I d...

Hubo

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Ipod App not working

HOw do I get the app working on a ipod touch please nothing seems to be working

Regular

HOw do I get the app working on a ipod touch please nothing seems to be working 

woggirl1969

Regular

1879 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

All music is gone

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone. I'm not sure if me changing my password had anything to do with it - but after I did that I signed in and my recently dow...

Newbie

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone.  I'm not sure if me changing my password had anything to do with ...

ToolboxT

Roadie

494 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Dismissing the Maximum Number of Downloads Notification

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device.This is about the notification I recieve every time I open the app - "You've reached the maximum number of downloads. To download more, please remove so...

Regular

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device. This is about the notification I recieve every time I open the app - "You've reached the ...

phredrixxx

Regular

1883 Views

4 replies

0 likes

  • 1883 Views
  • 4 replies
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Premium download wont work

My all spotify premium features work except downloading why is that?

Casual Listener

My all spotify premium features work except downloading why is that?

Swanny

Community Legend

685 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Downloading WAY more music than it should?

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, artist, album, etc. Force closed the app, restart th...

Casual Listener

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, a...

gdreisen

Casual Listener

1057 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Ever since iOS 8, Spotify stops playing mid song, and won't resume unless I restart the app.

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amount of mashing the play/pause button will get it to resume playi...

Casual Listener

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2.  As I'm driving, the music will stop, and no amoun...

ink1

Newbie

44196 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Spotify randomly crashing on iPhone6

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

Newbie

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

ErikG

Roadie

747 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Me cobraron el app

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

Newbie

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

347 Views

0 replies

0 likes

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Superuser Contribution Hamburger Menu Still in 5.7.0 (US)

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

Casual Listener

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

mikeymaff

Newbie

2946 Views

20 replies

0 likes

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  • 20 replies
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Logging in

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address. But I'm able to login on the computer but not my ...

Newbie

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address...

Maxim

Spotify Star

459 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify app not visible

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...

Newbie

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...

aviyash1234

Newbie

3669 Views

1 replies

1 likes

  • 3669 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot see Daily Mixes on Ipad

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?

Casual Listener

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...

Maria_B

Moderator

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes