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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272060 Views

58 replies

14 likes

  • 272060 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172711 Views

507 replies

108 likes

  • 172711 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115097 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

After a restore, I get the "3 devices" message, and all my songs are wiped

I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more than 3 devices and that all offline content would b...

Casual Listener

I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more ...

MacBone

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
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"Your account is being used somewhere else"

First of all: f**ck this service for being so expensive and being so bad at helping users.With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my songs saying that the account is being used elsewhere. I ...

Newbie

First of all: f**ck this service for being so expensive and being so bad at helping users. With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my song...

mnomer

Casual Listener

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
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Fast Playback Bug

Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.

Newbie

Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.

310 Views

0 replies

0 likes

  • 310 Views
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Volume changes from one track to the next. Need a solution, PLEASE!!!

On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turning up the volume on my device doesn't really solve ...

Casual Listener

On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turni...

skhan007

Casual Listener

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Can't find local files

I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Playlists" tab. I've searched everywhere on the interne...

Casual Listener

I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Play...

stevenabbs

Casual Listener

781 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can't log in on my iPhone

I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an account with this email address". I was told I have a dup...

Regular

I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an accoun...

mariaGE

Casual Listener

920 Views

5 replies

0 likes

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  • 5 replies
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Can't find my all saved songs

Hey gus.I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 days! Please help.Love from Turkey

Regular

Hey gus. I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 ...

Cemdemir

Regular

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
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Spotify app not shown in list of my apps in iTunes

Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as installed? (It's there in the pictures of the phone!)

Newbie

Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as instal...

omkd777

Casual Listener

693 Views

1 replies

0 likes

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  • 1 replies
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After 1-3 songs, stops playing but looks like it is . . . just plays silence for minutes on end?

For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume playing, but only for 1 or a couple songs and same...

Newbie

For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume...

228 Views

0 replies

0 likes

  • 228 Views
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Music

Why did all my saved songs on Spotify premium just disappear?

Casual Listener

Why did all my saved songs on Spotify premium just disappear?

itu_

Community Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Local Tracks Not Syncing to iPhone with IOS 10 from MacBook Mac OS Sierra

I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Downloading... Waiting to download. I even tried turin...

Casual Listener

I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Dow...

fffddderty

Newbie

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Solved!! saved on more than three devices

My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more than three devices - and not letting anything be off...

Newbie

My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more t...

ErikG

Roadie

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Cannot disconnect from current Facebook account

Hi,For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well.I recently bought a new Iphone and now the Spotify app only can connect through my Facebook account (free account). I c...

Newbie

Hi, For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well. I recently bought a new Iphone and now the Spotify app only ...

Jacob

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Online

Is their a limit on how many songs you can have of your online compared to the offline

Visitor

Is their a limit on how many songs you can have of your online compared to the offline

Hubo

Community Legend

14341 Views

1 replies

0 likes

  • 14341 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account's glitching up

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...

Regular

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch ...

JuanVides02

Regular

1075 Views

2 replies

0 likes

Account
Premium
Security
Subscription
Unlimited
  • 1075 Views
  • 2 replies
  • 0 likes

Spotify premium

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...

Casual Listener

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify Connect on iPad/Mac Air will not connect to Sonos device

Hi thereOn my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its output to that device. I will happily change to another computer...

Regular

Hi there On my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices.  But when I select one of the Sonos devices Spotify will not respond and change its outpu...

cjsmelb

Regular

545 Views

4 replies

0 likes

  • 545 Views
  • 4 replies
  • 0 likes

Spotify App Freezes When Opening, Crashes

I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to listen to music as I fly--as any reasonable person would. However,...

Newbie

I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now.    I have quite a bit of music downloaded onto my device, as I travel for work and like to ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Ipod touch nao sincroniza minhas musicas

Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se eu nao tivesse pedido o download, ja desloguei, re...

Newbie

Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Missing song on iPhone, it is there on the desktop

Hi:I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a new song to the list, and it does not show up on the iPh...

Regular

Hi: I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a n...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes