Help Wizard

Step 1


All music is gone

All music is gone

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone.  I'm not sure if me changing my password had anything to do with it - but after I did that I signed in and my recently downloaded music was all gone.  If possible, please fix for me or tell me how to do it.

1 Reply

Are you logging in on a mobile device or a desktop? Also, is it playlists that are missing or what exactly. If playlists are missing you can log onto (on a computer) and click on recover playlists to recover them there. 

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