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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44260 Views

45 replies

10 likes

  • 44260 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110105 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1695 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302278 Views

62 replies

16 likes

  • 302278 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128174 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Download Error but I still have storage?

I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it says I have no storage left. I'm using an iPhone and...

Newbie

I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it s...

DiamondLife522

Music Fan

3092 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Search missing?

I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?

Casual Listener

I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?

Shirajacob

Newbie

10078 Views

8 replies

1 likes

  • 10078 Views
  • 8 replies
  • 1 likes

Unknown device in connect

Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account.I don't know any Christines

Newbie

Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account. I don't know any Christines

ClaudiaBehnke

Newbie

4950 Views

3 replies

0 likes

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  • 3 replies
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How to disable auto play

I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings.How can I disable that?

Casual Listener

I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings. How can I disable that?

johannordin33

Newbie

1394 Views

2 replies

0 likes

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  • 2 replies
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Running wont show playlists

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

Newbie

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

Hubo

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Log in page Isn't working on iPhone

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an account with this email address" came up as if I'm ...

Newbie

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an ...

Hubo

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Stuck on Shuffle (Yes, I've turned it off from the song - still shuffles)

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playing and manually de-selected shuffle from there. Nothing i...

Casual Listener

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playin...

DOcelot

Casual Listener

8804 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone Facebook login is not working:

I had to change my facebook password 2 time in the last 2 days NOrmally I can click on login with facebook and just say ok to authroize and it works fine. Today nothing. I made sure i have a good signal, I can login to facebook fine. It works on my l...

Casual Listener

I had to change my facebook password 2 time in the last 2 days  NOrmally I can click on login with facebook and just say ok to authroize and it works fine.  Today nothing. I made sure i hav...

ChristinaLuis

Casual Listener

521 Views

1 replies

0 likes

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  • 1 replies
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Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card?

Newbie

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them...

Jacob

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Reinstall & sync

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ songs. What is it syncing??

Music Fan

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ s...

340 Views

0 replies

0 likes

  • 340 Views
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  • 0 likes

Superuser Contribution Can't log in (iPad)

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I ...

Casual Listener

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that...

Erika

Roadie

628 Views

3 replies

0 likes

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  • 3 replies
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Error ao logar na conta

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar essa mensagem.

Newbie

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar e...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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Running function does not work

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciated.

Newbie

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciate...

303 Views

0 replies

0 likes

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Songs I did not put in my queue

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly a totally diffrent song comes. And if I just skip ...

Newbie

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly...

ErikG

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Whats' on my screen

Hi,On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white.Why is this?It seems I can not hear the greatd titles...Thanks for helping

Casual Listener

Hi, On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white. Why is this? It seems I can not hear the greatd titles... Thanks for helping

Bittencourt

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Can't download songs even though I'm premium

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help

Casual Listener

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help  

ErikG

Roadie

20107 Views

7 replies

1 likes

  • 20107 Views
  • 7 replies
  • 1 likes

Solved!! Left channel quiet / muffled

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled the app. The IOS is up to date and has occurred in...

Casual Listener

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled...

stevenjw

Casual Listener

29046 Views

2 replies

1 likes

  • 29046 Views
  • 2 replies
  • 1 likes

Songs Missing From Artist Tab

My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from an artist, it would be available under the "Artist" tab -...

Regular

My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from a...

Debbilou

Casual Listener

2118 Views

7 replies

3 likes

  • 2118 Views
  • 7 replies
  • 3 likes

Solved!! My spotify app hijacked or remote controlled?

I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it but it still kept changing what was playing no idea how it could do ...

Newbie

I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it  b...

Hubo

Community Legend

857 Views

1 replies

0 likes

controlled
Hijacked
remote
  • 857 Views
  • 1 replies
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Solved!! Can't login on my iPhone app

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app

Casual Listener

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app

XeeMe

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes