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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30812 Views

40 replies

9 likes

  • 30812 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95537 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1040 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPhone Facebook login is not working:

I had to change my facebook password 2 time in the last 2 days NOrmally I can click on login with facebook and just say ok to authroize and it works fine. Today nothing. I made sure i have a good signal, I can login to facebook fine. It works on my l...

Casual Listener

I had to change my facebook password 2 time in the last 2 days  NOrmally I can click on login with facebook and just say ok to authroize and it works fine.  Today nothing. I made sure i hav...

ChristinaLuis

Casual Listener

497 Views

1 replies

0 likes

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  • 1 replies
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Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card?

Newbie

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them...

Jacob

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
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Reinstall & sync

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ songs. What is it syncing??

Music Fan

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ s...

322 Views

0 replies

0 likes

  • 322 Views
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Superuser Contribution Can't log in (iPad)

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I ...

Casual Listener

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that...

Erika

Roadie

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Error ao logar na conta

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar essa mensagem.

Newbie

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar e...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Running function does not work

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciated.

Newbie

Hello, the running function on my Iphone 4S does not work and it drives me crazy. I tried everything. I did an update, i logged out and i did a reinstallation. Nothing helped. Help will be appreciate...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
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Songs I did not put in my queue

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly a totally diffrent song comes. And if I just skip ...

Newbie

When I make a queue on my, and my boyfriends iphone spotify sometimes add songs conntected too the ones I've queued. So I might have queued 5 songs, and the first two plays as usual, and the suddenly...

ErikG

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Whats' on my screen

Hi,On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white.Why is this?It seems I can not hear the greatd titles...Thanks for helping

Casual Listener

Hi, On my iphone, in my playlist, I see titles that are grayed out and others that are in clear white. Why is this? It seems I can not hear the greatd titles... Thanks for helping

Bittencourt

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Can't download songs even though I'm premium

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help

Casual Listener

I have tried reinstalling and everything but I cannot download songs I go to setting and account and it says premium but it won't let me download it please help  

ErikG

Roadie

20034 Views

7 replies

1 likes

  • 20034 Views
  • 7 replies
  • 1 likes

Solved!! Left channel quiet / muffled

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled the app. The IOS is up to date and has occurred in...

Casual Listener

The left channel on my iphone 6 plays quieter than the right channel by probably 50%. This is evident in all mediums, bluetooth in my car, headphones etc. I have uninstalled, rebooted and reinstalled...

stevenjw

Casual Listener

28915 Views

2 replies

1 likes

  • 28915 Views
  • 2 replies
  • 1 likes

Songs Missing From Artist Tab

My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from an artist, it would be available under the "Artist" tab -...

Regular

My saved/downloaded music is missing from the "Artist" tab on all devices, ie., iphone 6 and ipad with ios 10.2 and windows 10 laptop. It used to be that when I saved and downloaded music from a...

Debbilou

Casual Listener

2045 Views

7 replies

3 likes

  • 2045 Views
  • 7 replies
  • 3 likes

Solved!! My spotify app hijacked or remote controlled?

I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it but it still kept changing what was playing no idea how it could do ...

Newbie

I was walking and had a pop up for a random device, so I declined, but it still took over my app playing junk I wouldn't ever listen to, so then I turned airplane mode on to stop it  b...

Hubo

Community Legend

819 Views

1 replies

0 likes

controlled
Hijacked
remote
  • 819 Views
  • 1 replies
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Solved!! Can't login on my iPhone app

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app

Casual Listener

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app

XeeMe

Casual Listener

665 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist songs

I have around 40 songs on my playlist and once it plays all of my songs, it starts playing songs from similar artists like it would if you were listening to radio- thing is it's on just my playlist. I have found multiple ways to fix this but none of ...

Newbie

I have around 40 songs on my playlist and once it plays all of my songs, it starts playing songs from similar artists like it would if you were listening to radio- thing is it's on just my playlist. ...

Hubo

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files from PC Not Showing Up on Mobile

Alright. So I've been searching for an answer for this for a few weeks and I've only found problems with the songs appearing on a mobile device but being faded. My problem's different in that I've done all the steps (put local files into separate pla...

Newbie

Alright. So I've been searching for an answer for this for a few weeks and I've only found problems with the songs appearing on a mobile device but being faded. My problem's different in that I've do...

MonicaM_Bogota

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Interruption of music

Sometimes I'm listening to music with headphones and suddenly it closes spotify. Does anyone know what can I do?

Newbie

Sometimes I'm listening to music with headphones and suddenly it closes spotify. Does anyone know what can I do?

MonicaM_Bogota

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Spotify

I am a very active user on Spotify and recently the more active I am the more chances I give Spotify a chance to force quit. Every time I am going through Spotify whether it be my songs or just playlists it always force quits. It's getting quite irri...

Newbie

I am a very active user on Spotify and recently the more active I am the more chances I give Spotify a chance to force quit. Every time I am going through Spotify whether it be my songs or just playl...

MonicaM_Bogota

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play right songs

This just started today and to be honest I never had this problem before. When ever I want to play a song it goes to suggested song but I can't go back to the song I want.

Newbie

This just started today and to be honest I never had this problem before. When ever I want to play a song it goes to suggested song but I can't go back to the song I want.

MonicaM_Bogota

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Deleting songs

How can i delete multiple songs in my library? Or how cani delete all saved songs in my library? Tia

Newbie

How can i delete multiple songs in my library? Or how cani delete all saved songs in my library? Tia

MartinStoichkov

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes