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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43262 Views
  • 15 replies
  • 36 likes
  • 43262 Views
  • 15 replies
  • 36 likes

Sound Not Working iPhone 4

Hi, the sound doesnt work on my moms iPhone 4. The song plays but no sound. It has worked a year ago and she hasnt used spotify since then. I have updated her phone and downloaded the latest version of Spotify. Still no sound. Any suggestions on what...

  • Casual Listener
  • Hi, the sound doesnt work on my moms iPhone 4. The song plays but no sound. It has worked a year ago and she hasnt used spotify since then. I have updated her phone and downloaded the latest version ...
  • Nobletwice
  • Casual Listener
  • 951 Views
  • 4 replies
  • 0 likes
  • 951 Views
  • 4 replies
  • 0 likes

Frustrated! Web Player for iOS not working?

I'm getting frustrated that I'm paying for a service I can not use on my phones web browser. I'm a huge music junkie and have over 3K playlists on Spotify. (We need folders, for that too:)) My app takes up too much space on my phone so I'd rather lis...

  • Casual Listener
  • I'm getting frustrated that I'm paying for a service I can not use on my phones web browser. I'm a huge music junkie and have over 3K playlists on Spotify. (We need folders, for that too:)) My app ta...
  • timmieschaap
  • Composer
  • 2367 Views
  • 1 replies
  • 0 likes
  • 2367 Views
  • 1 replies
  • 0 likes

Crackling / static when playing over bluetooth

Hi, I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm getting static / crackles on long sustained midtone bass notes. (An ex...

  • Newbie
  • Hi,    I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm ...
  • fgiorm
  • Newbie
  • 10991 Views
  • 3 replies
  • 2 likes
  • 10991 Views
  • 3 replies
  • 2 likes

Can't queue right now error message

Keep getting this message however I am only connected to my iPhone

  • Newbie
  • Keep getting this message however I am only connected to my iPhone
  • 1900 Views
  • 0 replies
  • 2 likes
  • 1900 Views
  • 0 replies
  • 2 likes

Solved!! Change in size of album images

Today I have been using the menu of album images. i found that the images have increased in size so that the data and controls can no longer be seen below the album images. How can I get the album images back to their former size? Paul Mason

  • Casual Listener
  • Today I have been using the menu of album images.   i found that the images have increased in size so that the data and controls can no longer be seen below the album images.   How can ...
  • Jenpalex
  • Casual Listener
  • 4856 Views
  • 2 replies
  • 0 likes
  • 4856 Views
  • 2 replies
  • 0 likes

Streaming issues iphone 4

Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and selected the song I want. It plays smoothly when I'm on t...

  • Newbie
  • Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and select...
  • 1846 Views
  • 0 replies
  • 0 likes
  • 1846 Views
  • 0 replies
  • 0 likes

Stops playing

Spotify will stop playing music after playing 2 songs

  • Casual Listener
  • Spotify will stop playing music after playing 2 songs
  • isaacnoschka
  • Casual Listener
  • 3183 Views
  • 2 replies
  • 0 likes
  • 3183 Views
  • 2 replies
  • 0 likes

offline downloading on ios

I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, restart both devices, make a new playlist with just local f...

  • Regular
  • I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, res...
  • 1718 Views
  • 0 replies
  • 0 likes
  • 1718 Views
  • 0 replies
  • 0 likes

Not getting my money's worth

On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstalling and reinstalling the app. My latest problem is ...

  • Roadie
  • On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstall...
  • Hubo
  • Community Legend
  • 2055 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2055 Views
  • 3 replies
  • 0 likes

Playlists

When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either..Anyone knows how?

  • Newbie
  • When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either.. Anyone knows how?
  • Nico
  • Community Legend
  • 2741 Views
  • 1 replies
  • 0 likes
  • 2741 Views
  • 1 replies
  • 0 likes

playlists disappeared

my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work

  • Newbie
  • my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work
  • Nico
  • Community Legend
  • 2773 Views
  • 1 replies
  • 0 likes
  • 2773 Views
  • 1 replies
  • 0 likes

Playlist's Not Showing Up?!??

I use my mac to make playlists and add songs to them.I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch more songs to it. When I went to add them on my phone...

  • Casual Listener
  • I use my mac to make playlists and add songs to them. I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch ...
  • firdawsahmad
  • Casual Listener
  • 2762 Views
  • 2 replies
  • 0 likes
  • 2762 Views
  • 2 replies
  • 0 likes

Playlist not showing

Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed, and I went back on to it and when clicking on the ...

  • Newbie
  • Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed,...
  • 1822 Views
  • 0 replies
  • 0 likes
  • 1822 Views
  • 0 replies
  • 0 likes

Werbeeinblendung

Hallo, ich wurde vom Spotify Team mit meinem Problem hierher verwiesen. Folgendes problem habe ich. Ich nutze Spotify über den Free account. Werbung ist da ok, aber das problem was sehr nervig ist wenn nicht sogar in manchen Situationen lästig ist di...

  • Newbie
  • Hallo, ich wurde vom Spotify Team mit meinem Problem hierher verwiesen. Folgendes problem habe ich. Ich nutze Spotify über den Free account. Werbung ist da ok, aber das problem was sehr nervig ist ...
  • Resonator_Joe
  • Casual Listener
  • 572 Views
  • 3 replies
  • 1 likes
  • 572 Views
  • 3 replies
  • 1 likes

Solved!! Skipping songs while running

The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?

  • Casual Listener
  • The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?
  • camillerenae
  • Casual Listener
  • 7163 Views
  • 2 replies
  • 0 likes
  • 7163 Views
  • 2 replies
  • 0 likes

spotify doesn't play local files (taylor swift)

Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure with local files. Then I created a playlist in order to open these song...

  • Newbie
  • Hi there!   At the moment I am pretty confused since I spent on this issue quite some time.   So, I bought some Taylor Swift songs and I synchronized them through a regular procedure wi...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

iPhone app is slow loading data and streaming is buffering/ stuttering.

Your iPhone app is crazy slow. I’m on full 4G network or WiFi and still have problems. All pages inside the app are slow, but Browse is the worst. Streaming is stuttering and long periods buffering. Please investigate and fix. I did:All steps in trou...

  • Newbie
  • Your iPhone app is crazy slow. I’m on full 4G network or WiFi and still have problems. All pages inside the app are slow, but Browse is the worst. Streaming is stuttering and long periods buffering. ...
  • 543 Views
  • 0 replies
  • 0 likes
  • 543 Views
  • 0 replies
  • 0 likes

Spotify on iPhone went nuts...

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...

  • Newbie
  • Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786)  by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

"Available offline"

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...

  • Regular
  • I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...
  • user-removed
  • Not applicable
  • 394 Views
  • 4 replies
  • 0 likes
  • 394 Views
  • 4 replies
  • 0 likes