Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37289 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102884 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431565 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299232 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there,Yesterday I bought the family premium package.Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she's not and my mom can't log in.Hope to hear from you soo...
Hi there, Yesterday I bought the family premium package. Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she'...
Spotify Star
434 Views
1 replies
0 likes
Hi,I would like to report an issue with my Spotify account. I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw on another thread about making sure my phone still had Apple Music on ...
Hi, I would like to report an issue with my Spotify account. I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw o...
1545 Views
0 replies
0 likes
Hi,I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on my iPhone 4, in a offline mode environment, the Spotify ...
Hi, I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on...
Community Legend
658 Views
3 replies
0 likes
Hello, I have Spotify Premium in my iPad, iPhone and PC.In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one. Is possible to fix this? Thanks
Hello, I have Spotify Premium in my iPad, iPhone and PC. In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one. Is possib...
Regular
679 Views
2 replies
0 likes
I mostly use spotify for the audiobooks.I save them on the phone.When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on the phone and that I never played before.I thought my ...
I mostly use spotify for the audiobooks. I save them on the phone. When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on...
Music Fan
785 Views
2 replies
1 likes
I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.
I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.
Regular
364 Views
1 replies
0 likes
We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically, by selecting music on the older brothers iphone (...
We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically...
Roadie
367 Views
1 replies
0 likes
I'm trying to reset my password but this keeps coming up
I'm trying to reset my password but this keeps coming up
Community Legend
345 Views
1 replies
0 likes
I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a specific artist it won't restrict it to that artist...
I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a ...
Spotify Star
622 Views
3 replies
0 likes
When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the iPad it's then good.
When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the...
Spotify Star
379 Views
1 replies
0 likes
I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what you put to go up next
I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what y...
Spotify Star
464 Views
1 replies
0 likes
It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transition into a new part of another song.This doesn't work...
It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transitio...
Spotify Star
398 Views
1 replies
0 likes
I have premium membership but why i cant show my soundlists lyrics at musicmatch when i am offline?:(
I have premium membership but why i cant show my soundlists lyrics at musicmatch when i am offline?:(
396 Views
0 replies
0 likes
Spotify switches automatically to 'albumradio' after an album has ended. I want Spotify to stop playing when an album ends. How can I stop this automatic switch? It is draining my internet credit on my phone. Please help! Anybody?Best wishes Jan Will...
Spotify switches automatically to 'albumradio' after an album has ended. I want Spotify to stop playing when an album ends. How can I stop this automatic switch? It is draining my internet credit on ...
Casual Listener
381 Views
1 replies
0 likes
So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Spotify fix this bug quickly plz.
So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Sp...
Spotify Star
347 Views
1 replies
0 likes
I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or any other playlist this wasn't happening 2 days ago...
I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or ...
Community Legend
561 Views
3 replies
0 likes
Spotify Star
1138 Views
1 replies
0 likes
This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the "up next" and the songs are mixed up there too. My ...
This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the ...
Casual Listener
828 Views
2 replies
0 likes
I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyone have any ideas?
I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyo...
Casual Listener
444 Views
2 replies
0 likes
My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any ideas how to fix it
My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any...
Moderator
390 Views
1 replies
0 likes
