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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238478 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119818 Views

118 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2746 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305815 Views

62 replies

16 likes

  • 305815 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131088 Views

19 replies

38 likes

  • 131088 Views
  • 19 replies
  • 38 likes

Radio automaticially started

When playing songs from a specific artist there is a radio that is automatically started is there a way to turn this off or is this a bug?Thanks in advance

Casual Listener

When playing songs from a specific artist there is a radio that is automatically started is there a way to turn this off or is this a bug? Thanks in advance

anaqu93

Casual Listener

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
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Solved!! Problem of display

Hello,I have a small problem with the display on Spotify iOS, indeed, the small icons are represented with one "?" In a square white as you see it on the image. I shall have wanted to know if there was a means to repair this problem.Thank you in adva...

Casual Listener

Hello, I have a small problem with the display on Spotify iOS, indeed, the small icons are represented with one "?" In a square white as you see it on the image. I shall have wanted to know if there...

Maxim

Spotify Star

1047 Views

5 replies

0 likes

  • 1047 Views
  • 5 replies
  • 0 likes

Family account

Hey thereHere's what we got from you: I opened a family account and invited 2 members who have free accounts however they can't join family account as were getting a oops something went wrong message, what's going on can u help

Casual Listener

Hey there Here's what we got from you: I opened a family account and invited 2 members who have free accounts however they can't join family account as were getting a oops something went wrong mes...

mbatuhanute

Regular

1270 Views

8 replies

2 likes

  • 1270 Views
  • 8 replies
  • 2 likes

Deleting whole artist on my iPhone

hi all, i cant figure out how to delete whole artists I downloaded in my libary to safe storage. There must be an easier way than deleting single song after song, right? i m grateful for useful replies cheers!

Newbie

hi all,   i cant figure out how to delete whole artists I downloaded in my libary to safe storage. There must be an easier way than deleting single song after song, right?   i m gratefu...

djstorm10

Regular

956 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Party Stimmung einstellen

Hallo ich bin neu hier in der Community und hoffe ihr könnt mir helfen ?!Ich bin der Meinung, dass es mal bei den Playlisten in der Rubrik Party mal eine Einstellung für die Stimmung verfügbar war... Adjust the mood... ich finde das nicht mehr.Ich be...

Casual Listener

Hallo ich bin neu hier in der Community und hoffe ihr könnt mir helfen ?! Ich bin der Meinung, dass es mal bei den Playlisten in der Rubrik Party mal eine Einstellung für die Stimmung verfügbar war....

LisaHess

Regular

1303 Views

4 replies

0 likes

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  • 4 replies
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music stopping

after i click on a song it'll play for about 15 seconds and then just stops and i click on it but my account just stops working also ill click on some songs and they won't even play at all!!

Newbie

after i click on a song it'll play for about 15 seconds and then just stops and i click on it but my account just stops working also ill click on some songs and they won't even play at all!!

LisaHess

Regular

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

LOCAL FLAC PLAYBACK

I am trying to open my Spotify account on my new iPhone and it is not recognizing my sign in info. I have reset my password and logout of my account on my old Samsung account

Newbie

I am trying to open my Spotify account on my new iPhone and it is not recognizing my sign in info. I have reset my password and logout of my account on my old Samsung account

wolfie12

Regular

517 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Shuffle Play Playing in Alphabetical Artist Order

I've a playlist I'm trying to shuffle. When I go to the que however, it's showing the upcoming songs are all in order by Artist first name. Anyone else with a similar issue? Don't judge the country throwbacks.

Casual Listener

I've a playlist I'm trying to shuffle. When I go to the que however, it's showing the upcoming songs are all in order by Artist first name.   Anyone else with a similar issue?   Don't j...

DiamondLife522

Music Fan

4327 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Download Error but I still have storage?

I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it says I have no storage left. I'm using an iPhone and...

Newbie

I'm a Spotify Premium user and I'm trying to download songs so I can listen offline. I downloaded two songs awhile ago and I have a short playlist (five songs) that I tried to download today and it s...

DiamondLife522

Music Fan

3108 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Search missing?

I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?

Casual Listener

I only see Browe, Activity, Radio, Your Music and Settings in my IOS app. How can I simply search for a song, album or artist?

Shirajacob

Newbie

10283 Views

8 replies

1 likes

  • 10283 Views
  • 8 replies
  • 1 likes

Unknown device in connect

Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account.I don't know any Christines

Newbie

Hello. My iPhone is showing Christine's iPhone in connect which is playing via my account. I don't know any Christines

ClaudiaBehnke

Newbie

4986 Views

3 replies

0 likes

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  • 3 replies
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How to disable auto play

I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings.How can I disable that?

Casual Listener

I get in the car and Spotify automatically starts up and starts playing. I would like to disable that but don't see it in settings. How can I disable that?

johannordin33

Newbie

1404 Views

2 replies

0 likes

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  • 2 replies
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Running wont show playlists

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

Newbie

If I open the app on my iPhone I can search for running and find the genre but it won't show playlists so it won't start working

Hubo

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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Log in page Isn't working on iPhone

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an account with this email address" came up as if I'm ...

Newbie

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an ...

Hubo

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Stuck on Shuffle (Yes, I've turned it off from the song - still shuffles)

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playing and manually de-selected shuffle from there. Nothing i...

Casual Listener

I have a spotify premium account on iOS. For two weeks now all of my playlists except for the Daily Mix have been stuck on shuffle. I have re-installed the app. I have clicked on the song playin...

DOcelot

Casual Listener

8922 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone Facebook login is not working:

I had to change my facebook password 2 time in the last 2 days NOrmally I can click on login with facebook and just say ok to authroize and it works fine. Today nothing. I made sure i have a good signal, I can login to facebook fine. It works on my l...

Casual Listener

I had to change my facebook password 2 time in the last 2 days  NOrmally I can click on login with facebook and just say ok to authroize and it works fine.  Today nothing. I made sure i hav...

ChristinaLuis

Casual Listener

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card?

Newbie

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them...

Jacob

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Reinstall & sync

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ songs. What is it syncing??

Music Fan

I had to reinstall Spotify and now it is 'syncing' but it's doing over 600 songs, I don't what all these songs are! I only have a couple of playlists marked to download which are no where near 600+ s...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in (iPad)

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I ...

Casual Listener

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that...

Erika

Roadie

651 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Error ao logar na conta

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar essa mensagem.

Newbie

Estou tentando fazer login porém fica dando erro dizendo que "Você ja criou uma conta com esse endereço de email" sendo que faço o login com essa conta no site e no aplicativo volta a me apresentar e...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes