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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

  • 30825 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95554 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293939 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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It was great until...

So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Spotify fix this bug quickly plz.

Newbie

So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Sp...

Bittencourt

Spotify Star

334 Views

1 replies

0 likes

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  • 1 replies
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Playlists

I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or any other playlist this wasn't happening 2 days ago...

Casual Listener

I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or ...

Hubo

Community Legend

516 Views

3 replies

0 likes

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Superuser Contribution Songs keep playing back and forth in a playlist

This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the "up next" and the songs are mixed up there too. My ...

Casual Listener

This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the ...

strikemasterice

Casual Listener

801 Views

2 replies

0 likes

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Superuser Contribution Certain album not playing on mobile but plays on computer.

I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyone have any ideas?

Casual Listener

I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyo...

1242134009

Casual Listener

415 Views

2 replies

0 likes

  • 415 Views
  • 2 replies
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Superuser Contribution Not playing in order of playlist

My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any ideas how to fix it

Newbie

My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any...

Maria_B

Moderator

370 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stuck!

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Newbie

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Maria_B

Moderator

415 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Play queue is gone

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Casual Listener

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Jokko6

Casual Listener

3489 Views

1 replies

0 likes

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Superuser Contribution Issues Playing Music

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrating to not be able to listen to the music I have sav...

Newbie

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrati...

user-removed

Not applicable

497 Views

2 replies

0 likes

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My Music interrupted by another music from another player

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby account user trying to tap onto my device.Is there...

Casual Listener

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby...

Spainian

Casual Listener

469 Views

2 replies

0 likes

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Songs not on playlist playing

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happening now. I turned the auto play off, I logged out and...

Regular

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happenin...

Hubo

Community Legend

665 Views

5 replies

0 likes

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  • 5 replies
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Stop radio from playing

Hi! When will you update the app to stop going into radio after finnishing a playlist?Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfälligt bytt till att lyssna på podcasts istället. När kom...

Casual Listener

Hi! When will you update the app to stop going into radio after finnishing a playlist? Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfäl...

beckare

Casual Listener

474 Views

2 replies

0 likes

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Is there a way to save albums like on Apple Music?

Hey guys/gals, Just converted from Apple Music back to Spotfy. Couple things i prefered was that i could save albums seperatly from songs and playlists. Is there a way to do this on Spotify, or do i need to request this feature? I want to be able to ...

Regular

Hey guys/gals,   Just converted from Apple Music back to Spotfy.   Couple things i prefered was that i could save albums seperatly from songs and playlists.   Is there a way to d...

jts4jc

Gig Goer

962 Views

4 replies

0 likes

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saved music won't play correctly

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days now and it's preventing me from listening to any of ...

Casual Listener

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days n...

Swanny

Community Legend

493 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unable to play music at all on my iphone 6!

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Upgrading to Spotify Premium will unlock it." And I c...

Casual Listener

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Up...

Evee18

Casual Listener

527 Views

2 replies

0 likes

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Superuser Contribution CANT LOG IN

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part and still wont work. HELP!

Visitor

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part ...

Maria_B

Moderator

324 Views

1 replies

0 likes

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  • 1 replies
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Solved!! In Offline Mode & starts playing random songs not in my playlist/library

I have a premium subscription to spotify. I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in the car, driving (because there is not internet connection). H...

Regular

I have a premium subscription to spotify.   I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in th...

memrie

Regular

1673 Views

2 replies

0 likes

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Help

Just got family and added my wife. When she starts playing music my phone stops playing music.

Newbie

Just got family and added my wife. When she starts playing music my phone stops playing music.

ErikG

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes