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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37294 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126020 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Stuck!

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Newbie

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Maria_B

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play queue is gone

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Casual Listener

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Jokko6

Casual Listener

3510 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issues Playing Music

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrating to not be able to listen to the music I have sav...

Newbie

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrati...

user-removed

Not applicable

529 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My Music interrupted by another music from another player

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby account user trying to tap onto my device.Is there...

Casual Listener

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby...

Spainian

Casual Listener

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
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Songs not on playlist playing

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happening now. I turned the auto play off, I logged out and...

Regular

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happenin...

Hubo

Community Legend

702 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Stop radio from playing

Hi! When will you update the app to stop going into radio after finnishing a playlist?Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfälligt bytt till att lyssna på podcasts istället. När kom...

Casual Listener

Hi! When will you update the app to stop going into radio after finnishing a playlist? Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfäl...

beckare

Casual Listener

495 Views

2 replies

0 likes

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Is there a way to save albums like on Apple Music?

Hey guys/gals, Just converted from Apple Music back to Spotfy. Couple things i prefered was that i could save albums seperatly from songs and playlists. Is there a way to do this on Spotify, or do i need to request this feature? I want to be able to ...

Regular

Hey guys/gals,   Just converted from Apple Music back to Spotfy.   Couple things i prefered was that i could save albums seperatly from songs and playlists.   Is there a way to d...

jts4jc

Gig Goer

987 Views

4 replies

0 likes

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saved music won't play correctly

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days now and it's preventing me from listening to any of ...

Casual Listener

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days n...

Swanny

Community Legend

508 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unable to play music at all on my iphone 6!

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Upgrading to Spotify Premium will unlock it." And I c...

Casual Listener

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Up...

Evee18

Casual Listener

548 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution CANT LOG IN

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part and still wont work. HELP!

Visitor

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part ...

Maria_B

Moderator

340 Views

1 replies

0 likes

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  • 1 replies
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Solved!! In Offline Mode & starts playing random songs not in my playlist/library

I have a premium subscription to spotify. I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in the car, driving (because there is not internet connection). H...

Regular

I have a premium subscription to spotify.   I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in th...

memrie

Regular

1732 Views

2 replies

0 likes

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  • 2 replies
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Help

Just got family and added my wife. When she starts playing music my phone stops playing music.

Newbie

Just got family and added my wife. When she starts playing music my phone stops playing music.

ErikG

Roadie

349 Views

1 replies

0 likes

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Superuser Contribution app hängt sich auf

Hey,die Spotify app auf meinem iphone 4 s schliesst sich immer sofort nachdem Ich sie geöffnet habe...auch Spotify beenden oder das komplette Handy ausschalten bringt nichts. Ich brauche meine Musik, helft mir!! :))Alles Liebe Thekla

Newbie

Hey, die Spotify app auf meinem iphone 4 s schliesst sich immer sofort nachdem Ich sie geöffnet habe...auch Spotify beenden oder das komplette Handy ausschalten bringt nichts. Ich brauche meine Musi...

user-removed

Not applicable

880 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't disable search on app

Hello everyone! So, I have an Iphone 5. If I got to the top of my spotify playlist and use the fiter bar to searech for a certain artist, then click on a song from the filter, then clear the filter, the filter does not clear. Like, if i put an "a" in...

Newbie

Hello everyone!   So, I have an Iphone 5. If I got to the top of my spotify playlist and use the fiter bar to searech for a certain artist, then click on a song from the filter, then clear the...

user-removed

Not applicable

777 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search button gone...

http://i.imgur.com/xRwiJmI.jpgIts just gone... Only noticed it was gone this morning.Quite like searching for music so any help getting it back is greatly appreciated!I've got version 2.8.0.381

Newbie

http://i.imgur.com/xRwiJmI.jpg Its just gone... Only noticed it was gone this morning. Quite like searching for music so any help getting it back is greatly appreciated! I've got version 2.8.0...

cmarie2017

Newbie

2666 Views

4 replies

0 likes

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  • 4 replies
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No party on my Spotify

Could you help me please. In my Spotify version 7.6.0.1136 ther'isnt party mode.I've tried to log out many times but nothing changes.What I could do? Thanks

Casual Listener

Could you help me please. In my Spotify version 7.6.0.1136 ther'isnt party mode. I've tried to log out many times but nothing changes. What I could do? Thanks

Hubo

Community Legend

692 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Pausing/Playing Kills Spotify and Launches Apple Music

This bug has a few different moving parts but I've been able to recreate it very reliably. I'm using:Spotify iOS App version 7.6.0.1136Spotify Windows Client version 1.0.48.103.g15edf1eciPhone 7 with iOS 10.2.1A pair of headphones with a play/pause b...

Casual Listener

This bug has a few different moving parts but I've been able to recreate it very reliably.   I'm using: Spotify iOS App version 7.6.0.1136 Spotify Windows Client version 1.0.48.103.g15edf1e...

893 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

quits after six songs

I have a new ipad. it plays six songs then quits on my playlist. any suggestions? version 6.8.0.3786. do i need to download the newest version.

Newbie

I have a new ipad.  it plays six songs then quits on my playlist.  any suggestions?  version 6.8.0.3786.  do i need to download the newest version.

Hubo

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes