Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233277 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114828 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443611 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304137 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
How can i delete multiple songs in my library? Or how cani delete all saved songs in my library? Tia
How can i delete multiple songs in my library? Or how cani delete all saved songs in my library? Tia
Community Legend
496 Views
1 replies
0 likes
Hi experts! I'm running Spotify 7.6.0.1136 on iPhone 6S with iOS 10.3 (public beta) and I've been experiencing an issue when adding songs to my playlist. The 'playing next' gets messy even with random mode disabled.Please see the attachments, the ord...
Hi experts! I'm running Spotify 7.6.0.1136 on iPhone 6S with iOS 10.3 (public beta) and I've been experiencing an issue when adding songs to my playlist. The 'playing next' gets messy even with rando...
Spotify Star
579 Views
3 replies
0 likes
On one of my playlists, (which has Bang Bang, Burlington Bertie and Heathens on) keeps playing suggested songs when I don't want it to! I've tried adding them to a different playlist, but when I add them to a different playlist, that playlist starts ...
On one of my playlists, (which has Bang Bang, Burlington Bertie and Heathens on) keeps playing suggested songs when I don't want it to! I've tried adding them to a different playlist, but when I add ...
Regular
1328 Views
10 replies
0 likes
I've logged out of my Facebook account on my iPhone so that my girlfriend can log into hers in order to use Spotify with her account. Spotify keeps looking into my account when she selects log in with Facebook. I have removed all of my Facebook accou...
I've logged out of my Facebook account on my iPhone so that my girlfriend can log into hers in order to use Spotify with her account. Spotify keeps looking into my account when she selects log in wit...
Moderator
396 Views
1 replies
0 likes
Hello, Since the latest releases of iOS, Apple has made possible to partially control third-party music apps with Siri.Here are some commands that are supposed to work : "Resume music" (when it's paused), "Next track", "Previous track"... I'm prefect...
Hello, Since the latest releases of iOS, Apple has made possible to partially control third-party music apps with Siri. Here are some commands that are supposed to work : "Resume music" (wh...
Newbie
7856 Views
2 replies
0 likes
I am new to Spotify.. I am using an iphone with the latest iOS update.. I have Premium.. I made a playlist of 100 tracks.. Then downloaded all 100.. Next, I went to "offline mode" & put it on shuffle & repeat.. It will play for 1-3 hours and freeze u...
I am new to Spotify.. I am using an iphone with the latest iOS update.. I have Premium.. I made a playlist of 100 tracks.. Then downloaded all 100.. Next, I went to "offline mode" & put it on shu...
Not applicable
434 Views
1 replies
0 likes
HiIs it possible to delete everything from my music that's on my phone cause i don't have enough place no more...Is there a button to delete it in one time ? Cause now I´ve to delete it one by one...
Hi Is it possible to delete everything from my music that's on my phone cause i don't have enough place no more... Is there a button to delete it in one time ? Cause now I´ve to delete it one by ...
Casual Listener
566 Views
1 replies
0 likes
There's a problem on playlistsit is always on shuffle mode ...
There's a problem on playlists it is always on shuffle mode ...
Regular
1661 Views
12 replies
0 likes
Hi there,Yesterday I bought the family premium package.Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she's not and my mom can't log in.Hope to hear from you soo...
Hi there, Yesterday I bought the family premium package. Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she'...
Spotify Star
440 Views
1 replies
0 likes
Hi,I would like to report an issue with my Spotify account. I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw on another thread about making sure my phone still had Apple Music on ...
Hi, I would like to report an issue with my Spotify account. I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw o...
1660 Views
0 replies
0 likes
Hi,I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on my iPhone 4, in a offline mode environment, the Spotify ...
Hi, I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on...
Community Legend
687 Views
3 replies
0 likes
Hello, I have Spotify Premium in my iPad, iPhone and PC.In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one. Is possible to fix this? Thanks
Hello, I have Spotify Premium in my iPad, iPhone and PC. In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one. Is possib...
Regular
695 Views
2 replies
0 likes
I mostly use spotify for the audiobooks.I save them on the phone.When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on the phone and that I never played before.I thought my ...
I mostly use spotify for the audiobooks. I save them on the phone. When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on...
Music Fan
835 Views
2 replies
1 likes
I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.
I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.
Regular
377 Views
1 replies
0 likes
We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically, by selecting music on the older brothers iphone (...
We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically...
Roadie
376 Views
1 replies
0 likes
I'm trying to reset my password but this keeps coming up
I'm trying to reset my password but this keeps coming up
Community Legend
358 Views
1 replies
0 likes
I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a specific artist it won't restrict it to that artist...
I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a ...
Spotify Star
636 Views
3 replies
0 likes
When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the iPad it's then good.
When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the...
Spotify Star
387 Views
1 replies
0 likes
I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what you put to go up next
I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what y...
Spotify Star
482 Views
1 replies
0 likes
It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transition into a new part of another song.This doesn't work...
It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transitio...
Spotify Star
412 Views
1 replies
0 likes
