Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 403910 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?
Newbie
Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?
778 Views
0 replies
2 likes
I have a mac running Spotify version 1.0.48.103.g15edf1ecI have an iPhone running Spotify version 7.5.0.1023The Iphone and Mac are both on the same wifi network.I can control the Mac's music playback from the phone and vice versa.I have files stored ...
Newbie
I have a mac running Spotify version 1.0.48.103.g15edf1ec I have an iPhone running Spotify version 7.5.0.1023 The Iphone and Mac are both on the same wifi network. I can control the Mac's mus...
Maria_B
Moderator
481 Views
1 replies
0 likes
merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?
Newbie
merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?
268 Views
0 replies
0 likes
I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of playlists on the left, it will constantly select random playl...
Casual Listener
I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of play...
sdschramm
Roadie
2507 Views
3 replies
0 likes
Hello. I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm not pressing the register button so idk how this could happen...
Casual Listener
Hello. I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm n...
RemyIsKnap
Casual Listener
482 Views
1 replies
0 likes
I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything I add to follow on one phone will be added on the ...
Regular
I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything...
Jacob
Community Legend
4695 Views
3 replies
0 likes
I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into my Mac and Spotify is open on it. Also seems to happ...
Gig Goer
I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into m...
461 Views
0 replies
0 likes
Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks m...
Spotify
Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an i...
3Ni
Music Fan
74392 Views
506 replies
3 likes
I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...
Newbie
I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...
563 Views
0 replies
0 likes
Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...
Newbie
Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...
387 Views
0 replies
0 likes
Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...
Newbie
Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...
589 Views
0 replies
0 likes
It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) In the FAQ's I see that it says to toggle Offline mode to remedy this...
Newbie
It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) ...
MonicaM_Bogota
Roadie
1533 Views
1 replies
1 likes
When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song
Newbie
When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song&nb...
rbwestmoreland
Newbie
555 Views
2 replies
1 likes
I bought a new iPhone but my playlists from last iPhone didn't transfer
Newbie
I bought a new iPhone but my playlists from last iPhone didn't transfer
tomas10
Gig Goer
306 Views
1 replies
0 likes
Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...
Newbie
Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...
Hubo
Community Legend
312 Views
1 replies
0 likes
It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop
Newbie
It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop
Maxim
Spotify Star
417 Views
1 replies
0 likes
I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016.Please help.
Newbie
I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016. Please help.
Maxim
Spotify Star
320 Views
1 replies
0 likes
How do I get to settings/preferences on my iPhone so I can change the sound quality?
Newbie
How do I get to settings/preferences on my iPhone so I can change the sound quality?
ErikG
Roadie
416 Views
1 replies
0 likes
Hi everybody,I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the third song. (Spotify even looks like it was playing. Au...
Newbie
Hi everybody, I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the ...
483 Views
0 replies
0 likes