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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37293 Views

41 replies

10 likes

  • 37293 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299239 Views

61 replies

16 likes

  • 299239 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Won't play music I want

When I go to play a certain song from an artist it just shuffles the artist and won't play the songs k have saved

Newbie

When I go to play a certain song from an artist it just shuffles the artist and won't play the songs k have saved

killsle

Music Fan

4873 Views

3 replies

1 likes

  • 4873 Views
  • 3 replies
  • 1 likes

iPhone Spotify premium app not working

Hi my Spotify premium app is not working properly, I have made a playlist and it plays songs fine but every time a song finishes the app shuts down and I have to re-open it up from the start again. I've deleted the app and re-downloaded it again and ...

Newbie

Hi my Spotify premium app is not working properly, I have made a playlist and it plays songs fine but every time a song finishes the app shuts down and I have to re-open it up from the start again. I...

killsle

Music Fan

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Issue with "Behind The Lyrics"

Hi there, I was wondering if you could help with a problem i've been having with the iPhone Spotify app since yesterday. For some reason, whenever I change track, the "Behind the lyrics" card always comes to the forefront and I have to constantly swi...

Newbie

Hi there, I was wondering if you could help with a problem i've been having with the iPhone Spotify app since yesterday.   For some reason, whenever I change track, the "Behind the lyrics" car...

366 Views

0 replies

1 likes

  • 366 Views
  • 0 replies
  • 1 likes

Solved!! Listening offline problem

Even I'm a premium member and downloaded the songs, while I'm trying to listen the songs offline almost all the songs are ending abruptly in the middle. I couldn't solve that problem...

Casual Listener

Even I'm a premium member and downloaded the songs, while I'm trying to listen the songs offline almost all the songs are ending abruptly in the middle. I couldn't solve that problem...

Mrazovit

Casual Listener

645 Views

4 replies

0 likes

  • 645 Views
  • 4 replies
  • 0 likes

Solved!! Filtering problem

Hi,I accedentaly filtered my artists by download. The problem is, I have a non-premium account so I cannot download any songs, so no songs are appearing on the artists tab in my library. Is there any way to get rid of the filter or reset it so I can ...

Casual Listener

Hi, I accedentaly filtered my artists by download. The problem is, I have a non-premium account so I cannot download any songs, so no songs are appearing on the artists tab in my library. Is there a...

Seaweed9

Casual Listener

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Greyed Out Songs on my iPhone

Hello. I downloaded mp3 mixtapes of my favorite artists off of the internet. The songs are on iTunes on my computer. They also appear as "local files" on my spotify on my computer. I added these songs to various playlists, and they work seamlessly on...

Casual Listener

Hello. I downloaded mp3 mixtapes of my favorite artists off of the internet. The songs are on iTunes on my computer. They also appear as "local files" on my spotify on my computer. I added these song...

bnoah

Casual Listener

997 Views

2 replies

0 likes

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  • 2 replies
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Voice memos not loading on iphone

So for the past 5 years or so, my friends and I have been making really dumb songs on the voice memos app of my iphone. At one point I was able to play them on my iphone on spotify after I converted them to Itunes and had them in my local files and t...

Newbie

So for the past 5 years or so, my friends and I have been making really dumb songs on the voice memos app of my iphone. At one point I was able to play them on my iphone on spotify after I converted ...

869 Views

0 replies

0 likes

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Where is the up next button?

I just updated my spotify app on my iPhone and up next button is now missing? I LIVE on that feature. Any help?

Newbie

I just updated my spotify app on my iPhone and up next button is now missing? I LIVE on that feature. Any help?

KINGLATINOSWAG

Newbie

558 Views

1 replies

0 likes

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  • 1 replies
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Spotify Playing Different song that clicker

Hey!I dont know what is happening, and this did not happen before. I save a song from an album, and most of the time spotify plays a completely different song from the same author. I use a free subscription btw.

Newbie

Hey! I dont know what is happening, and this did not happen before. I save a song from an album, and most of the time spotify plays a completely different song from the same author. I use a free s...

Rijulmalikrocks

Casual Listener

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

Casual Listener

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...

Sphere_Monk

Casual Listener

3016 Views

3 replies

5 likes

  • 3016 Views
  • 3 replies
  • 5 likes

Spotify premium

I just redeemer iTunes gift card and I want to pay my Spotify premium how can I do it?

Newbie

I just redeemer iTunes gift card and I want to pay my Spotify premium how can I do it?

ErikG

Roadie

412 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

SPOTIFY ONLY WORKING ON WIFI ON IPHONE 5

I HAVE A FULL DATA PLAN ON MY IPHONE AND THE APP IS ONLY WORKING ON WIFI, AS SOON AS I TURN OFF MY WIFI MUSIC STOPS PLAYING.

Newbie

I HAVE A FULL DATA  PLAN ON MY IPHONE AND THE APP IS ONLY WORKING ON WIFI, AS SOON AS I TURN OFF MY WIFI MUSIC STOPS PLAYING.

Tadasbl

Newbie

2773 Views

6 replies

1 likes

  • 2773 Views
  • 6 replies
  • 1 likes

Spotify starting my songs off at the 50 second mark and switching to the next aong before it ends

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually end. If you need proof i can screen capture it and ...

Newbie

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually ...

laurenluvsmusic

Roadie

552 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist issues

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it a personal issue -- using spotify for free

Newbie

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it...

laurenluvsmusic

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Trouble listening to songs

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

Newbie

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

ErikG

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Family plan won't let me play on different devices at the same time

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play. Why can't both of us use it at the same time?

Casual Listener

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play.   Why can't both of us use it at the same time?

ErikG

Roadie

1278 Views

2 replies

1 likes

  • 1278 Views
  • 2 replies
  • 1 likes

Songs not downloading

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and says iI'm offline and need to connect to internet ...

Casual Listener

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and...

Bittencourt

Spotify Star

2262 Views

3 replies

0 likes

iOS
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  • 3 replies
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Extrem data usage

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible???This is my calculation:Highest quality streaming = 320kbits/sec320kbits/sec=40kBYTE/sec=2400kBYTE/min=14400kBYTE/hour=3456000kBYTE/day=3456000000BYTE/day=3...

Newbie

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible??? This is my calculation: Highest quality streaming = 320kbits/sec 320kbits/sec =40kBYTE/sec =2400...

Hubo

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs into a playlist

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in the original playlist, but it keeps playing songs tha...

Visitor

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in th...

Hubo

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes