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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279150 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178704 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118847 Views

19 replies

38 likes

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Solved!! Spotify Plays random songs after playlist is over.

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pull my phone out and press shuffle again is not the s...

Newbie

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pul...

Gonza_a

Newbie

8562 Views

2 replies

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Spotify pauses music when using google in Safari

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update.Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and my music stays playing in the background. ive delete...

Newbie

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update. Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and...

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Superuser Contribution "Random" tracks won't play or stop playing after a 8-11 seconds

Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this issue - I have logged out of the app, deleted it from my devi...

Newbie

Hi,   I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this i...

Maria_B

Moderator

480 Views

1 replies

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Superuser Contribution Problem with other dispositve connected to my account

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and the other iPhone keeps changing my songs.I want jus...

Newbie

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and ...

Maria_B

Moderator

456 Views

1 replies

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Spotify big quality change when Camera open

Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?

Newbie

Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?

782 Views

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Superuser Contribution I can't get music from my desktop app to my iPhone

I have a mac running Spotify version 1.0.48.103.g15edf1ecI have an iPhone running Spotify version 7.5.0.1023The Iphone and Mac are both on the same wifi network.I can control the Mac's music playback from the phone and vice versa.I have files stored ...

Newbie

I have a mac running Spotify version 1.0.48.103.g15edf1ec I have an iPhone running Spotify version 7.5.0.1023 The Iphone and Mac are both on the same wifi network. I can control the Mac's mus...

Maria_B

Moderator

487 Views

1 replies

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sıradaki

merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?

Newbie

merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?

275 Views

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Annoying scrolling glitch

I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of playlists on the left, it will constantly select random playl...

Casual Listener

I've been having this problem on my iPad with scrolling, or really touching anything for that matter.  For example, if I have a playlist open on the right side of the screen, and my list of play...

sdschramm

Roadie

2523 Views

3 replies

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Can't log in on iPhone 5s

Hello. I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm not pressing the register button so idk how this could happen...

Casual Listener

Hello.   I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm n...

RemyIsKnap

Casual Listener

489 Views

1 replies

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How to see "Recently added", "Recently downloaded" or even "Recently deleted"?

I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything I add to follow on one phone will be added on the ...

Regular

I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything...

Jacob

Community Legend

4712 Views

3 replies

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Autoplay switches Device playing when Spotify Connect is active

I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into my Mac and Spotify is open on it. Also seems to happ...

Gig Goer

I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into m...

468 Views

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Solved!! Feedback Request: iOS Offline Issues

Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks m...

Spotify

Hello everyone! Spotify here.   We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an i...

3Ni

Music Fan

75882 Views

506 replies

3 likes

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missing albums and artist

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...

Newbie

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...

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DUVIDA SOBRE CONTA PREMIUN

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...

Newbie

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...

389 Views

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Using Spotify via iPhone in the car

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...

Newbie

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...

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Superuser Contribution Partially Downloaded songs

It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) In the FAQ's I see that it says to toggle Offline mode to remedy this...

Newbie

It started a few updates ago and it seems like it is getting worse with each update.   So I download albums to listen to in Offline mode. (The main reason I have the premium service)   ...

MonicaM_Bogota

Roadie

1536 Views

1 replies

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play song on playlist then goes to a playlist that I wasn't playing from

When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song

Newbie

When ever I play a song on my playlist  it sometimes goes to a song that's not even on my playlist  and I don't know how to get rid of this it also happens when I try to find a new song&nb...

rbwestmoreland

Newbie

558 Views

2 replies

1 likes

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Transfer playlists?

I bought a new iPhone but my playlists from last iPhone didn't transfer

Newbie

I bought a new iPhone but my playlists from last iPhone didn't transfer

tomas10

Gig Goer

307 Views

1 replies

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Speaker connection not working

Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...

Newbie

Hi   I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...

Hubo

Community Legend

313 Views

1 replies

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