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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238465 Views

27 replies

5 likes

  • 238465 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119804 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2745 Views

0 replies

0 likes

iOS
  • 2745 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305811 Views

62 replies

16 likes

  • 305811 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131086 Views

19 replies

38 likes

  • 131086 Views
  • 19 replies
  • 38 likes

Delete all songs in "your music" in one time

HiIs it possible to delete everything from my music that's on my phone cause i don't have enough place no more...Is there a button to delete it in one time ? Cause now I´ve to delete it one by one...

Newbie

Hi Is it possible to delete everything from my music that's on my phone cause i don't have enough place no more... Is there a button to delete it in one time ? Cause now I´ve to delete it one by ...

djmia

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Shuffle

There's a problem on playlistsit is always on shuffle mode ...

Regular

There's a problem on playlists it is always on shuffle mode ...

Bixente

Regular

1688 Views

12 replies

0 likes

  • 1688 Views
  • 12 replies
  • 0 likes

Family premium

Hi there,Yesterday I bought the family premium package.Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she's not and my mom can't log in.Hope to hear from you soo...

Newbie

Hi there, Yesterday I bought the family premium package. Now I'm trying to get the other devices on the account but it's not working because it sys my sister is already member of a package but she'...

Maxim

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

iPhone bluetooth connection issues with Honda City 2014

Hi,I would like to report an issue with my Spotify account. I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw on another thread about making sure my phone still had Apple Music on ...

Newbie

Hi, I would like to report an issue with my Spotify account.   I can connect my iPhone 6S to my Honda City 2014 radio via bluetooth, but sometimes the metadata doesn't show up. I saw o...

1666 Views

0 replies

0 likes

iOS
Mac
Mobile
  • 1666 Views
  • 0 replies
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Can't play "local files" on my iPhone 4

Hi,I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on my iPhone 4, in a offline mode environment, the Spotify ...

Casual Listener

Hi, I have created a playlist on my Spotify app on a Windows Desktop, the playlist contains a mix of Spotify songs and some songs located on my local drive. However, upon playing the playlist on...

Hubo

Community Legend

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

Spotify for iOS only show one artist?

Hello, I have Spotify Premium in my iPad, iPhone and PC.In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one. Is possible to fix this? Thanks

Regular

Hello,   I have Spotify Premium in my iPad, iPhone and PC. In iOS, song information only shows one artist. If a song is played by two artists, iOS shows the first one.   Is possib...

pdrognzlz

Regular

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Random song is played after a saved album ended

I mostly use spotify for the audiobooks.I save them on the phone.When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on the phone and that I never played before.I thought my ...

Music Fan

I mostly use spotify for the audiobooks. I save them on the phone. When I listen to an audiobook and it ends spotify does not stop but just goes on playing random songs - that are not even saved on...

Ozymandia

Music Fan

855 Views

2 replies

1 likes

  • 855 Views
  • 2 replies
  • 1 likes

Music stops or won't play- HELP

I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.

Regular

I downloaded all my songs. I do not want to use my data so I turn it to offline mode. Some songs will play with 1 second left and stop. When my data is turned off some don't even play.

TwentyFive

Regular

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

ipod/iphone/sonos on premium account

We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically, by selecting music on the older brothers iphone (...

Newbie

We have the spotify premium account and when my younger son plays spotify through his sonos app in his bedroom, my other son is ubable to listen to his choice of music throygh his iphone 4. Basically...

ErikG

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Re setting password

I'm trying to reset my password but this keeps coming up

Newbie

I'm trying to reset my password but this keeps coming up

Hubo

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Random songs playing

I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a specific artist it won't restrict it to that artist...

Casual Listener

I realize this is the umpteenth dozen post about this but I noticed it's only free members that's having this issue. Ever since this last update I've been having the trouble it I want to listen to a ...

Bittencourt

Spotify Star

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Flickering on new radio search bar

When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the iPad it's then good.

Newbie

When I type into the create new radio station search bar on my iPad it starts to flicker and won't go no further. If I set up the new station on the iPhone and then play it from spofity memory on the...

Bittencourt

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Up next/ queue

I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what you put to go up next

Newbie

I'm so sad that the up next queue where you can view what's coming up next doesn't appear on iPhone Spotify anymore. You can add things to up next although you aren't able to rearrange or view what y...

Bittencourt

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Running mix question

It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transition into a new part of another song.This doesn't work...

Newbie

It used to crossfade into the right rhythm of the song everytime a song was over or had it's climax. So only the part of the song with the right beat were played, and then it would smoothly transitio...

Bittencourt

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify and musixmatch

I have premium membership but why i cant show my soundlists lyrics at musicmatch when i am offline?:(

Newbie

I have premium membership but why i cant show my soundlists lyrics at musicmatch when i am offline?:(

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Automatic switch to 'albumradio' after album ends

Spotify switches automatically to 'albumradio' after an album has ended. I want Spotify to stop playing when an album ends. How can I stop this automatic switch? It is draining my internet credit on my phone. Please help! Anybody?Best wishes Jan Will...

Casual Listener

Spotify switches automatically to 'albumradio' after an album has ended. I want Spotify to stop playing when an album ends. How can I stop this automatic switch? It is draining my internet credit on ...

Janwillemmm

Casual Listener

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

It was great until...

So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Spotify fix this bug quickly plz.

Newbie

So I updated the app and now the shuffle play button doesn't play any of the songs on the playlist and I can't listen to my music. Please tell me how to fix this broken shuffle play button, or can Sp...

Bittencourt

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Playlists

I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or any other playlist this wasn't happening 2 days ago...

Casual Listener

I don't have premium so I make 1 song playlists for each song I want to listen to and when I click to listen on the song in that playlist I'm listening to a song that I dont have on that playlist or ...

Hubo

Community Legend

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep playing back and forth in a playlist

This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the "up next" and the songs are mixed up there too. My ...

Casual Listener

This issue started not too long ago. I'll be listening one of my main playlists on my phone and the songs will start hopping back and forth when shuffle is off. I'll even check the queue list or the ...

strikemasterice

Casual Listener

848 Views

2 replies

0 likes

  • 848 Views
  • 2 replies
  • 0 likes