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Log in page Isn't working on iPhone

Log in page Isn't working on iPhone

One day I tried using spotify on my phone and it logged me out for some reason. So then I went to log in and entered my username and password and the message "Login failed: you've already created an account with this email address" came up as if I'm trying to make a new account. But I'm trying to log in, not create a new account, so I don't understand why this is the message that pops up. But it is causing me to not be able to log in.

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1 Reply

Hey @ajoy! Welcome to the community!

That's not cool! Alright, let's take a look. Could you try to use your username to login instead of your e-mailaddress? Your username is shown here. Let me know how it goes.

 

Take care! 🙂

HuboSpotify Star
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