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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

Casual Listener

Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...

hvredz

Casual Listener

913 Views

1 replies

0 likes

Blackscreen
iphone
iPhone 6s
restart
  • 913 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

Casual Listener

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

wingshq

Community Legend

1146 Views

9 replies

0 likes

  • 1146 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

Casual Listener

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill

Jacob

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Newbie

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Maxim

Spotify Star

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

Newbie

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

Regular

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...

rinhon

Newbie

3663 Views

21 replies

0 likes

  • 3663 Views
  • 21 replies
  • 0 likes

Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

Casual Listener

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  

Goslopo

Roadie

740 Views

3 replies

0 likes

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  • 3 replies
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IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

Newbie

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...

357 Views

0 replies

0 likes

  • 357 Views
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Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

Newbie

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
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Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

Newbie

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...

3599 Views

0 replies

4 likes

  • 3599 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

Newbie

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

bawesome1234

Newbie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

Casual Listener

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...

Catcatattack87

Casual Listener

1007 Views

3 replies

0 likes

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  • 3 replies
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Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

Regular

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...

pink_oboe

Casual Listener

15957 Views

20 replies

20 likes

  • 15957 Views
  • 20 replies
  • 20 likes

Playlist Reshuffling

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will restart the playlist with a different song? Every ti...

Newbie

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will r...

1132 Views

0 replies

0 likes

  • 1132 Views
  • 0 replies
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Listen playlist without radio

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Casual Listener

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Romu83

Casual Listener

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Why does my spotify change appearance sometimes?

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading them here.

Casual Listener

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading the...

sindreg

Gig Goer

798 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs end 12 secondes early instead of overflowing

Hi Guys, The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 12 secondes and the next song begins, what could be the probl...

Newbie

Hi Guys,   The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 1...

Bittencourt

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Connect to Facebook on iPhone

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. What are the best suggestions? Am I missing something...

Casual Listener

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. Wh...

lcolling

Community Legend

1491 Views

6 replies

0 likes

  • 1491 Views
  • 6 replies
  • 0 likes