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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

  • 37173 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

  • 299153 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125846 Views

19 replies

38 likes

  • 125846 Views
  • 19 replies
  • 38 likes

Songs that say there downloaded wont play when offline

Hello, If anyone could give me some poiners on my situation i would greatly appriciate it. When i download a song onto my phone from spotify parts of sertain songs will download. For example there was a song that i wanted downloaded on my phone calle...

Casual Listener

Hello,   If anyone could give me some poiners on my situation i would greatly appriciate it.   When i download a song onto my phone from spotify parts of sertain songs will downloa...

121100

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
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wont play certain songs, and only plays the first 10 seconds of other songs

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seconds and then it will stop and not play the song at ...

Visitor

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seco...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

iOS Spotify app crashes

The app automatically crashes everytime after selecting the Artists list

Casual Listener

The app automatically crashes everytime after selecting the Artists list

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Ayuda

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

Casual Listener

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Spotify playing even if closed?

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some reason music starts playing? I'll take my phone and m...

Casual Listener

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some re...

howdthattaste

Regular

2467 Views

1 replies

0 likes

  • 2467 Views
  • 1 replies
  • 0 likes

Spotify can't play offline

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can somebody help me with this? Thank you

Newbie

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can...

firefiey1

Gig Goer

434 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Partify / Spotify Party Mode Cambio de dispositivo

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s.Gracias.

Regular

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s. Gracias. 

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

7 day free trial

Hi I loged in for my first time and it don't let me try the 7 day free trial

Newbie

Hi I loged in for my first time and it don't let me try the 7 day free trial

Maxim

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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How to download

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Newbie

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Sabrina_qj

Music Fan

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Some songs won't download for offline listening

Hello, I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I don't think I reach that limit but still I removed all my o...

Newbie

Hello,   I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I...

ToolboxT

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Trying to download to saved songs.

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download. Even though I have wifi turned on and I've made su...

Newbie

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download....

ToolboxT

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

In a large playlist only one artist is played

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it plays the other songs. Please help its vert annoying

Casual Listener

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it pla...

Finncwap

Casual Listener

1800 Views

3 replies

1 likes

  • 1800 Views
  • 3 replies
  • 1 likes

Local Files Not Syncing

I'm trying to sync local files from my computer onto my phone (iphone 6s). I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logged into the same wifi and I have clicked download on both ...

Casual Listener

I'm trying to sync local files from my computer onto my phone (iphone 6s).  I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logge...

klee1214

Roadie

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Playlists not showing up

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

Newbie

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

klee1214

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Inbox gone on app

I can't find the inbox for sharing music with friends on the apple box. Help!I can no longer find it on the top right after clicking on my profile...

Newbie

I can't find the inbox for sharing music with friends on the apple box. Help! I can no longer find it on the top right after clicking on my profile...

newyearseves

Regular

2550 Views

1 replies

0 likes

  • 2550 Views
  • 1 replies
  • 0 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

Casual Listener

Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...

hvredz

Casual Listener

942 Views

1 replies

0 likes

Blackscreen
iphone
iPhone 6s
restart
  • 942 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

Casual Listener

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

wingshq

Community Legend

1244 Views

9 replies

0 likes

  • 1244 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

Casual Listener

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill

Jacob

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Newbie

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Maxim

Spotify Star

400 Views

1 replies

1 likes

  • 400 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

Newbie

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...

Bittencourt

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes