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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232845 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114454 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304038 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129727 Views

19 replies

38 likes

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  • 19 replies
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Solved!! one song doesn't sync on iphone

on a premium (family) account : 1/ placed an mp3 file in a music folder on imac2/ configured spotify to sync with this folder (via spotify player on imac) -> observation: song appears in local files3/ added music to playlist -> observation : no icon ...

Casual Listener

on a premium (family) account :  1/ placed an mp3 file in a music folder on imac 2/ configured spotify to sync with this folder (via spotify player on imac)  -> observation: song...

IlianKai

Casual Listener

643 Views

1 replies

0 likes

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  • 1 replies
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Songs playing out of order

I'm new to the spotify community so forgive me if this has already been asked, but I'm having an issue with my spotify app on my iphone in that it plays songs out of order without being on Shuffle. I have a playlist organized by artist, and if I star...

Newbie

I'm new to the spotify community so forgive me if this has already been asked, but I'm having an issue with my spotify app on my iphone in that it plays songs out of order without being on Shuffle. I...

357 Views

0 replies

0 likes

  • 357 Views
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[IOS] [lightning cable] metadata isn't transmitted such as song name, artist etc

When using a lightning cable to connect to Toyota Corolla LE 2017, it seems that no metadata is transmitted such as the song name, artist. The album art does appear, however. But when I use Spotify connecting to Bluetooth the artist name and song tit...

Newbie

When using a lightning cable to connect to Toyota Corolla LE 2017, it seems that no metadata is transmitted such as the song name, artist. The album art does appear, however. But when I use Spotify c...

568 Views

0 replies

0 likes

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"Improving station" message stuck on IOS

Whenever I'm playing artist radio on Spotify, and tap on the thumbs-up button for a song, I get an animated message at the centre of the screen saying "Improving station". However, this message gets stuck. Even if you navigate away from now playing s...

Casual Listener

Whenever I'm playing artist radio on Spotify, and tap on the thumbs-up button for a song, I get an animated message at the centre of the screen saying "Improving station". However, this message gets ...

spardacus

Newbie

1307 Views

5 replies

1 likes

  • 1307 Views
  • 5 replies
  • 1 likes

Spotify on Ipod Nano

Hi there!It was my understanding that Spotify would work on an Ipod Nano. However, I don't get it working... Any ideas how this should work?Kind regardsJeroen

Newbie

Hi there! It was my understanding that Spotify would work on an Ipod Nano. However, I don't get it working... Any ideas how this should work? Kind regards Jeroen

ErikG

Roadie

674 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not playing off Wifi

This seems to be an every couple of years issue from the posts I've read, with the last posts on this topic showing from 2015. When I play Spotify off cellular data, if functions normally, but when connected to Wifi, it won't play anything unless it'...

Casual Listener

This seems to be an every couple of years issue from the posts I've read, with the last posts on this topic showing from 2015.  When I play Spotify off cellular data, if functions normally, but ...

Hubo

Community Legend

1410 Views

4 replies

0 likes

Issues
wifi
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Solved!!Superuser Contribution Can't play new song in New Friday Music anymore

Today was been updated New Friday Music play list, and after couple hours I can not play anymore song "Gone" from AOL. Why?

Casual Listener

Today was been updated New Friday Music play list, and after couple hours I can not play anymore song "Gone" from AOL. Why?

ed0ras

Casual Listener

702 Views

2 replies

0 likes

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  • 2 replies
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ios beta

How to be an ios beta tester?

Newbie

How to be an ios beta tester?

Maxim

Spotify Star

5946 Views

1 replies

0 likes

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  • 1 replies
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Spotify Free shuffle play doesn't work

Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!

Visitor

Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!

user-removed

Not applicable

942 Views

5 replies

0 likes

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  • 5 replies
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Subscription still free even paid premium

im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription

Newbie

im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription

297 Views

0 replies

0 likes

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Playing in the car

I am a new premium subscriber using my Ipad with no problems.I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred. There is no Bluetooth on the car audio but there is...

Newbie

I am a new premium subscriber using my Ipad with no problems. I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred...

345 Views

0 replies

0 likes

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Noise from iPhone speakers when using spotify connect

When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.

Newbie

When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.

321 Views

0 replies

0 likes

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Superuser Contribution Trouble playing music

Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.

Newbie

Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.

Melody

Spotify

384 Views

1 replies

0 likes

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  • 1 replies
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Off line

Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?

Newbie

Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?

327 Views

0 replies

0 likes

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Criei a conta no computador e não consigo acessar no app

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail".Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o app, sair da minha conta no computador e nada!Eu sei qu...

Newbie

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail". Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o ap...

377 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Sorting search results by popularity on Mobile

Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easiest and quickest of UI fixes. I would imagine MOST people use spo...

Casual Listener

Why is this not possible on mobile?   On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile?  This seems like the easie...

465 Views

0 replies

1 likes

  • 465 Views
  • 0 replies
  • 1 likes

No reconoce mi pago por app store

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor

Newbie

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...

Maxim

Spotify Star

716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My collaborative playlist won't show up my public playlists

Hi,I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public playlist they follow, but for some reason it doesn't...

Casual Listener

Hi, I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public...

user-removed

Not applicable

16349 Views

2 replies

11 likes

  • 16349 Views
  • 2 replies
  • 11 likes