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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44010 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109549 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302106 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128016 Views

19 replies

38 likes

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Criei a conta no computador e não consigo acessar no app

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail".Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o app, sair da minha conta no computador e nada!Eu sei qu...

Newbie

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail". Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o ap...

372 Views

0 replies

0 likes

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Sorting search results by popularity on Mobile

Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easiest and quickest of UI fixes. I would imagine MOST people use spo...

Casual Listener

Why is this not possible on mobile?   On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile?  This seems like the easie...

464 Views

0 replies

1 likes

  • 464 Views
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No reconoce mi pago por app store

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor

Newbie

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...

Maxim

Spotify Star

702 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My collaborative playlist won't show up my public playlists

Hi,I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public playlist they follow, but for some reason it doesn't...

Casual Listener

Hi, I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public...

user-removed

Not applicable

16308 Views

2 replies

11 likes

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  • 2 replies
  • 11 likes

Bug Report: Streaming quality preferences is reset with every app update

iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

Casual Listener

 iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

274 Views

0 replies

0 likes

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Bug Report: iOS app freezes when opened from background with weak internet connection

iPhone 6S, iOS10.1, app version 7.7.0.850When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is completely frozen. The only way how to make it work is to kill the app...

Casual Listener

iPhone 6S, iOS10.1, app version 7.7.0.850 When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is compl...

324 Views

0 replies

0 likes

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Spotify app will not connect

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it to connect, but with no luck. I need to be connected...

Newbie

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it t...

427 Views

0 replies

0 likes

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How Am I Out of Storage??

I went to download another playlist and it says there isnt enough room?I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get more storage for my playlists on an iphone? Is there a...

Newbie

I went to download another playlist and it says there isnt enough room? I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get m...

Goslopo

Roadie

475 Views

1 replies

0 likes

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  • 1 replies
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Please look into Carplay

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App?What is the point in having carplay if i need to pull out my phone to start songs from recently added? An...

Newbie

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App? What is the point in having carplay if i need to p...

lesco1

Newbie

776 Views

1 replies

11 likes

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  • 1 replies
  • 11 likes

Solved!! New to spotify: how do I play an album (in order)?

Hi, We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid... I can find an album, but there's no "play" button. There's only a "shu...

Casual Listener

Hi,   We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid...   I...

dwes2

Casual Listener

36216 Views

2 replies

7 likes

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Songs that say there downloaded wont play when offline

Hello, If anyone could give me some poiners on my situation i would greatly appriciate it. When i download a song onto my phone from spotify parts of sertain songs will download. For example there was a song that i wanted downloaded on my phone calle...

Casual Listener

Hello,   If anyone could give me some poiners on my situation i would greatly appriciate it.   When i download a song onto my phone from spotify parts of sertain songs will downloa...

121100

Casual Listener

586 Views

2 replies

0 likes

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wont play certain songs, and only plays the first 10 seconds of other songs

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seconds and then it will stop and not play the song at ...

Visitor

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seco...

610 Views

0 replies

0 likes

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iOS Spotify app crashes

The app automatically crashes everytime after selecting the Artists list

Casual Listener

The app automatically crashes everytime after selecting the Artists list

302 Views

0 replies

0 likes

  • 302 Views
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Ayuda

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

Casual Listener

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

332 Views

0 replies

0 likes

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Spotify playing even if closed?

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some reason music starts playing? I'll take my phone and m...

Casual Listener

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some re...

howdthattaste

Regular

2481 Views

1 replies

0 likes

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Spotify can't play offline

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can somebody help me with this? Thank you

Newbie

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can...

firefiey1

Gig Goer

449 Views

1 replies

0 likes

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  • 1 replies
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Partify / Spotify Party Mode Cambio de dispositivo

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s.Gracias.

Regular

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s. Gracias. 

379 Views

0 replies

0 likes

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7 day free trial

Hi I loged in for my first time and it don't let me try the 7 day free trial

Newbie

Hi I loged in for my first time and it don't let me try the 7 day free trial

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes