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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44018 Views

44 replies

10 likes

  • 44018 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109564 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1675 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302113 Views

62 replies

16 likes

  • 302113 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128017 Views

19 replies

38 likes

  • 128017 Views
  • 19 replies
  • 38 likes

How to download

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Newbie

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Sabrina_qj

Music Fan

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Some songs won't download for offline listening

Hello, I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I don't think I reach that limit but still I removed all my o...

Newbie

Hello,   I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I...

ToolboxT

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Trying to download to saved songs.

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download. Even though I have wifi turned on and I've made su...

Newbie

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download....

ToolboxT

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

In a large playlist only one artist is played

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it plays the other songs. Please help its vert annoying

Casual Listener

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it pla...

Finncwap

Casual Listener

1813 Views

3 replies

1 likes

  • 1813 Views
  • 3 replies
  • 1 likes

Local Files Not Syncing

I'm trying to sync local files from my computer onto my phone (iphone 6s). I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logged into the same wifi and I have clicked download on both ...

Casual Listener

I'm trying to sync local files from my computer onto my phone (iphone 6s).  I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logge...

klee1214

Roadie

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Playlists not showing up

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

Newbie

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

klee1214

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Inbox gone on app

I can't find the inbox for sharing music with friends on the apple box. Help!I can no longer find it on the top right after clicking on my profile...

Newbie

I can't find the inbox for sharing music with friends on the apple box. Help! I can no longer find it on the top right after clicking on my profile...

newyearseves

Regular

2562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

Casual Listener

Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...

hvredz

Casual Listener

955 Views

1 replies

0 likes

Blackscreen
iphone
iPhone 6s
restart
  • 955 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

Casual Listener

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

wingshq

Community Legend

1281 Views

9 replies

0 likes

  • 1281 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

Casual Listener

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill

Jacob

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Newbie

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Maxim

Spotify Star

412 Views

1 replies

1 likes

  • 412 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

Newbie

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...

Bittencourt

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

Regular

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...

rinhon

Newbie

4056 Views

21 replies

0 likes

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  • 21 replies
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Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

Casual Listener

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  

Goslopo

Roadie

821 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

Newbie

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

Newbie

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
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Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

Newbie

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...

3619 Views

0 replies

4 likes

  • 3619 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

Newbie

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

bawesome1234

Newbie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

Casual Listener

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...

Catcatattack87

Casual Listener

1047 Views

3 replies

0 likes

  • 1047 Views
  • 3 replies
  • 0 likes