Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37164 Views
15 replies
36 likes

37164 Views
15 replies
36 likes

[iOS][Other] Spotify Connect on iPhone lockscreen

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). Can you please fix this? Because when I use Bluetooth or Apple Airplay I can control Spotify on the iPhone l...

kk86
Music Fan
I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). Can you please fix this? Because when I us...
2015-04-22 5:48:26 PM
2017-01-27 6:37:17 PM
brazilian_joe
Casual Listener
6786 Views
11 replies
5 likes
iOS
Other

6786 Views
11 replies
5 likes

Slow to download songs

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently. Yes, 3281 songs is a lot of songs to download so it is long but I can't believe I need to take 1 hour to download like 20+ songs? In the past l...

mitchytan92
Casual Listener
I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently. Yes, 3281 songs is a lot of songs to download so it is long but I c...
2017-01-27 3:53:11 PM
2549 Views
0 replies
6 likes

2549 Views
0 replies
6 likes

downloaded music lost

Hello, i have the following issue with spotify on Iphone 5S:my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on my iphone, so i need connection to re-download them a...

assassia
Newbie
Hello, i have the following issue with spotify on Iphone 5S: my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on ...
2017-01-25 1:05:56 PM
2017-01-27 3:45:35 PM
mike_vengeance
Roadie
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

iPod Touch stops playlist in car randomly

Hi All, I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode. At first they work and then randomly they will just stop working and it reverts back to the itunes mus...

VWDan
Newbie
Hi All, I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode. At first they work and then rando...
2017-01-27 2:38:26 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

How to find my downloaded playlist

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

Nagovi95
Newbie
I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??
2017-01-27 1:24:00 PM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Spotify Issue since latest update

Hi , Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skips to the last song 3 albums away and plays the order in re...

Ally466
Regular
Hi , Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skip...
2017-01-27 10:15:10 AM
2017-01-27 11:51:14 AM
Ally466
Regular
407 Views
1 replies
1 likes

407 Views
1 replies
1 likes

Possible bug??

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order the songs or albums are in. If I skip forward throu...

Logansharp117
Regular
I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order ...
2017-01-26 4:21:21 AM
2017-01-27 11:30:51 AM
Ally466
Regular
526 Views
7 replies
0 likes

526 Views
7 replies
0 likes

Playlist stop after few songs

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for this problem? I have iPhone6

GHNorway
Newbie
I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for...
2017-01-27 8:35:14 AM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Solved!! Reorder playlists on iOS? (NOT the tracks within playlists)

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z and 'custom,' which does nothing as far as I can tell...

vinnycg13
Casual Listener
After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z an...
2017-01-27 5:11:31 AM
2017-01-27 5:17:39 AM
vinnycg13
Casual Listener
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

Solved!! Music lowers when I open the app hearthstone

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

StefanR86
Newbie
So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?
2016-10-07 5:37:35 PM
2017-01-27 1:23:34 AM
Fykinwrong
Newbie
22687 Views
4 replies
0 likes

22687 Views
4 replies
0 likes

Solved!! New Update, still old menu

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom of the screen. What's wrong? I want the menu to app...

johanpålsson
Casual Listener
I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom ...
2016-05-26 8:40:22 PM
2017-01-26 10:49:24 PM
tallinnlane
Regular
4311 Views
20 replies
5 likes

4311 Views
20 replies
5 likes

Play Queue

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playlist on shuffle play, spotify resumes playing music ...

audiotaco
Newbie
There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playl...
2017-01-26 10:49:07 PM
325 Views
0 replies
0 likes

325 Views
0 replies
0 likes

Newest iOS Update No More 'Local Files' Tab? How Do I View My Files Now?

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0)I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some but it was gone.. How can I see my local files on my...

iMeowify
Casual Listener
My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0) I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some...
2017-01-26 10:04:43 PM
457 Views
0 replies
1 likes
iphone

457 Views
0 replies
1 likes

Save album but don't download?

Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428

Fixitpls
Music Fan
Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428
2017-01-26 9:23:41 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Credit card saying opps your card is having a bad day

I tried subscriping with two different credit cards and its not working

Husseinsaad91
Newbie
I tried subscriping with two different credit cards and its not working
2017-01-26 8:24:28 PM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Songs do not play in order

Hello,Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically despite they are not in the song list. I turned back o...

sule1
Newbie
Hello, Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically d...
2017-01-26 8:01:27 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Songs within a playlist search don't play in order

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, noticed today, didn't happen as of last night.

nbjoshi
Newbie
I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, notic...
2017-01-26 6:16:16 PM
317 Views
0 replies
2 likes

317 Views
0 replies
2 likes

Solved!! Spotify stops when opening Whatsapp

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?

Belasoares
Casual Listener
Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?
2017-01-26 5:10:03 PM
2017-01-26 5:56:36 PM
Hubo
Community Legend
111461 Views
3 replies
1 likes

111461 Views
3 replies
1 likes

Superuser Contribution Offline Local Files

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the playlist containing this song for Offline Sync." When...

bkalpakjian
Newbie
I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the pl...
2017-01-24 8:42:32 PM
2017-01-26 5:41:33 PM
Erika
Roadie
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Download option where does the files go at my iPhone???

Can anybody tell me?

Thor77parbo
Newbie
Can anybody tell me?
2017-01-25 5:54:27 AM
2017-01-26 5:24:26 PM
Hubo
Community Legend
17584 Views
1 replies
0 likes

17584 Views
1 replies
0 likes

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