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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30734 Views

40 replies

9 likes

  • 30734 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95460 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123797 Views

19 replies

38 likes

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  • 19 replies
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Archivos locales

Buenas tardes, He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone).Y es raro porque solo me pasa con esa canción porque tengo otros archivos locales y los pued...

Casual Listener

Buenas tardes,    He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone). Y es raro porque solo me...

522 Views

0 replies

2 likes

  • 522 Views
  • 0 replies
  • 2 likes

Deleted facebook, and my premium has gone

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

Newbie

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

298 Views

0 replies

0 likes

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HTML Widget subscribe button not working.

Hello everyone, I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However, when i long press the button and select the open in new ta...

Casual Listener

Hello everyone,   I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However...

Bittencourt

Spotify Star

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Solved!! Wrong track plays

I choose to play a track on Spotify free and a different track by the same artist plays!!

Casual Listener

I choose to play a track on Spotify free and a different track by the same artist plays!!

Bittencourt

Spotify Star

1105 Views

3 replies

0 likes

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  • 3 replies
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Ipad/iphone wont play or download on wifi

I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it just stays at 0 seconds. But it works just fine on cellular. I know i...

Newbie

I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it  just st...

349 Views

0 replies

0 likes

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Spotify for iOs skips a few seconds mid music

Hy guys.Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too.In my iPhone, using bluetooth to my car...And with headphones t...

Newbie

Hy guys. Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too. In my iP...

aznkeys1694

Newbie

678 Views

2 replies

0 likes

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When I click a song to play, it plays the playlist in shuffle mode

I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, but to no avail. Any suggestions?

Casual Listener

I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, ...

dariusb1

Casual Listener

1250 Views

7 replies

1 likes

  • 1250 Views
  • 7 replies
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Download limit not reached yet, so why do I still get the "download limit reached" error message?

I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.

Newbie

I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.

493 Views

0 replies

0 likes

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Queue on iPhone

I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.

Casual Listener

I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.

351 Views

0 replies

0 likes

  • 351 Views
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Playing order uses the wrong word

In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the end of the section starting with the letter of the ...

Newbie

In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the ...

379 Views

0 replies

0 likes

iOS
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Discover Weekly: Suggested Song is already part of my "SAVED" songs

The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.

Newbie

The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.

459 Views

0 replies

0 likes

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New iPhone won't sync old playlists

I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank you for any help

Newbie

I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank ...

418 Views

0 replies

0 likes

  • 418 Views
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Issues listing to playlist when paying premium

Dear All, I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline.Can you please let me know how to fix the issue or suspende my premium account as I am paying for a service that is no...

Newbie

Dear All,   I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline. Can you please let me know how to fix the issue or suspe...

wingshq

Community Legend

458 Views

1 replies

0 likes

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  • 1 replies
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Shuffle/Repeat Settings Reset

Everytime the iOS app updates, the shuffle & repeat settings get reset (basically turned off). I'm just posting to notify the admins of this issue. It can get cumbersome with multiple updated to constantly get it back to my original settings.

Regular

Everytime the iOS app updates, the shuffle & repeat settings get reset (basically turned off). I'm just posting to notify the admins of this issue. It can get cumbersome with multiple updated to ...

800 Views

0 replies

0 likes

iOS
repeat
shuffle
Update
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Spotify for iPhone 3GS in Canadian iTunes store?

I've seen a thread pointing to an older Spotify app version that the iPhone 3GS could support but it links to the American store. Is there a version available for the Canadian store? I use my old phone in a Bose player and was hoping to access my Spo...

Casual Listener

I've seen a thread pointing to an older Spotify app version that the iPhone 3GS could support but it links to the American store. Is there a version available for the Canadian store?  I use my o...

labelscollected

Community Legend

1035 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Links and embedded code don't work when i try to share and promote a track

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere. It makes it impossible to promote this release. Can someone please look into this? Thanks!https://open.spotify.com/track/31zunBsdmRPZ44...

Regular

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere.  It makes it impossible to promote this release. Can someone please look into ...

burna

Regular

1145 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Back Button Not Responding

I've seen a lot of similar threads on the andriod pages, but nothing for iphone. I downloaded the spotify app on my phone today and the "back/previous" button is not working and is grayed out. I can't swipe to the left either; I can only swipe right ...

Casual Listener

I've seen a lot of similar threads on the andriod pages, but nothing for iphone. I downloaded the spotify app on my phone today and the "back/previous" button is not working and is grayed out. I can'...

Danamite

Casual Listener

3654 Views

6 replies

1 likes

  • 3654 Views
  • 6 replies
  • 1 likes

My playlist wont play in order

I have premium and shuffle is off and i have no songs on queue. But for some reason every time i press next it goes to a different song and wont play in order if i want to listen to a album on my playlist.

Newbie

I have premium and shuffle is off and i have no songs on queue. But for some reason every time i press next it goes to a different song and wont play in order if i want to listen to a album on my pla...

HoruSs98

Regular

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Some songs will not play or will stop after a few seconds

Recently, I noticed that my Spotify songs began to stop unexpectedly after 6-10 seconds. Upon pressing the play/pause button and trying to restart the song completely, nothing would happen - no sound or anything. Furthermore, when I try to play other...

Visitor

Recently, I noticed that my Spotify songs began to stop unexpectedly after 6-10 seconds. Upon pressing the play/pause button and trying to restart the song completely, nothing would happen - no sound...

shaggycon

Casual Listener

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Spotfy only plays the first few seconds of each song

16Gb iPhone 6, iOS v 10.2.1, Spotify v 7.6.0 This started happening near the start of this month (Feb 2017): Spotify only plays the first 4 - 7 seconds of any song I choose and then it pauses. The play button still says it is playing but the song is ...

Newbie

16Gb iPhone 6, iOS v 10.2.1, Spotify v 7.6.0   This started happening near the start of this month (Feb 2017): Spotify only plays the first 4 - 7 seconds of any song I choose and then it ...

shaggycon

Casual Listener

1054 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes