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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232850 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114468 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304041 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Bug Report: Streaming quality preferences is reset with every app update

iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

Casual Listener

 iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

276 Views

0 replies

0 likes

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Bug Report: iOS app freezes when opened from background with weak internet connection

iPhone 6S, iOS10.1, app version 7.7.0.850When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is completely frozen. The only way how to make it work is to kill the app...

Casual Listener

iPhone 6S, iOS10.1, app version 7.7.0.850 When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is compl...

327 Views

0 replies

0 likes

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Spotify app will not connect

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it to connect, but with no luck. I need to be connected...

Newbie

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it t...

431 Views

0 replies

0 likes

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How Am I Out of Storage??

I went to download another playlist and it says there isnt enough room?I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get more storage for my playlists on an iphone? Is there a...

Newbie

I went to download another playlist and it says there isnt enough room? I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get m...

Goslopo

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
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Please look into Carplay

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App?What is the point in having carplay if i need to pull out my phone to start songs from recently added? An...

Newbie

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App? What is the point in having carplay if i need to p...

lesco1

Newbie

788 Views

1 replies

11 likes

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  • 1 replies
  • 11 likes

Solved!! New to spotify: how do I play an album (in order)?

Hi, We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid... I can find an album, but there's no "play" button. There's only a "shu...

Casual Listener

Hi,   We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid...   I...

dwes2

Casual Listener

36240 Views

2 replies

7 likes

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Songs that say there downloaded wont play when offline

Hello, If anyone could give me some poiners on my situation i would greatly appriciate it. When i download a song onto my phone from spotify parts of sertain songs will download. For example there was a song that i wanted downloaded on my phone calle...

Casual Listener

Hello,   If anyone could give me some poiners on my situation i would greatly appriciate it.   When i download a song onto my phone from spotify parts of sertain songs will downloa...

121100

Casual Listener

597 Views

2 replies

0 likes

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  • 2 replies
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wont play certain songs, and only plays the first 10 seconds of other songs

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seconds and then it will stop and not play the song at ...

Visitor

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seco...

616 Views

0 replies

0 likes

  • 616 Views
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iOS Spotify app crashes

The app automatically crashes everytime after selecting the Artists list

Casual Listener

The app automatically crashes everytime after selecting the Artists list

304 Views

0 replies

0 likes

  • 304 Views
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Ayuda

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

Casual Listener

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

334 Views

0 replies

0 likes

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Spotify playing even if closed?

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some reason music starts playing? I'll take my phone and m...

Casual Listener

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some re...

howdthattaste

Regular

2488 Views

1 replies

0 likes

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Spotify can't play offline

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can somebody help me with this? Thank you

Newbie

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can...

firefiey1

Gig Goer

455 Views

1 replies

0 likes

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Partify / Spotify Party Mode Cambio de dispositivo

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s.Gracias.

Regular

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s. Gracias. 

381 Views

0 replies

0 likes

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7 day free trial

Hi I loged in for my first time and it don't let me try the 7 day free trial

Newbie

Hi I loged in for my first time and it don't let me try the 7 day free trial

Maxim

Spotify Star

418 Views

1 replies

0 likes

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  • 1 replies
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How to download

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Newbie

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

Sabrina_qj

Music Fan

385 Views

1 replies

0 likes

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  • 1 replies
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Some songs won't download for offline listening

Hello, I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I don't think I reach that limit but still I removed all my o...

Newbie

Hello,   I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I...

ToolboxT

Roadie

378 Views

1 replies

0 likes

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  • 1 replies
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Trying to download to saved songs.

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download. Even though I have wifi turned on and I've made su...

Newbie

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download....

ToolboxT

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

In a large playlist only one artist is played

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it plays the other songs. Please help its vert annoying

Casual Listener

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it pla...

Finncwap

Casual Listener

1821 Views

3 replies

1 likes

  • 1821 Views
  • 3 replies
  • 1 likes

Local Files Not Syncing

I'm trying to sync local files from my computer onto my phone (iphone 6s). I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logged into the same wifi and I have clicked download on both ...

Casual Listener

I'm trying to sync local files from my computer onto my phone (iphone 6s).  I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logge...

klee1214

Roadie

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes