Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30748 Views

40 replies

9 likes

  • 30748 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95478 Views

115 replies

12 likes

Other
  • 95478 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

  • 123810 Views
  • 19 replies
  • 38 likes

One song will not play

I'm on the mobile app for iphone and one particular song will not play. If I hold my finger down to preview the song, that works, but I can't listen to the whole thing. It does not play at all on my mac. Any solutions?

Newbie

I'm on the mobile app for iphone and one particular song will not play. If I hold my finger down to preview the song, that works, but I can't listen to the whole thing. It does not play at all on my ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

iOS app says offline for about 2-3 seconds

iOS app says offline for about 2-3 seconds Every time I launch the app. It's not a huge deal because it always switches online but it's very annoying. Any ideas how to fix this?

Newbie

iOS app says offline for about 2-3 seconds Every time I launch the app. It's not a huge deal because it always switches online but it's very annoying. Any ideas how to fix this?

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

My phone won't play music unless I download a playlist?

I have Spotify Premium for a while now and this was never a problem before. It acts as though it has no internet connection and the gray album pops up (assuming music can't be found). Either I have to keep the spotify app open or I have to download i...

Newbie

I have Spotify Premium for a while now and this was never a problem before. It acts as though it has no internet connection and the gray album pops up (assuming music can't be found). Either I have t...

rhianna_drury

Regular

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Re dowload song (offline mode)

Why the **bleep** there is not an option to force a song to download again in both iOS and PC, as delete file and dowload new? I have both on my phone and PC different songs from my playlist/album that are corrupted, as it will play a couple of secon...

Newbie

Why the **bleep** there is not an option to force a song to download again in both iOS and PC, as delete file and dowload new?   I have both on my phone and PC different songs from my playlist...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Iphone won't play any songs, repeatedly skips every second

I have an Iphone SE running IOS 9 with free Spotify version 7.6.0 When I try to play any songs, whether they are from a playlist or my music library, they will not load or play. After a few seconds of silence, Spotify tries to play a new song, failin...

Newbie

I have an Iphone SE running IOS 9 with free Spotify version 7.6.0    When I try to play any songs, whether they are from a playlist or my music library, they will not load or play. After ...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Can no longer see Behind the Lyrics anymore

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable the feature again? I have already updated Spotify a...

Casual Listener

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable ...

637 Views

0 replies

2 likes

  • 637 Views
  • 0 replies
  • 2 likes

Spotify family

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and re installing app even restarting iPhone but nothi...

Newbie

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and...

Maxim

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution ERROR 412

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Newbie

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Mara_F

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Music not loading

My music is not loading. All I'm getting is the 3 dots on the screen continually running. Any solutions to resolving this problem? Only started happening a couple of days ago. I've shut down the App, tried reloading it from the App Store, I've stoppe...

Newbie

My music is not loading.  All I'm getting is the 3 dots on the screen continually running.  Any solutions to resolving this problem?  Only started happening a couple of days ago. &nbsp...

Mara_F

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sync local music from computer to iPhone

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the songs are still greyed out. Both of my devices are ...

Newbie

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the ...

Mara_F

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

shuffleing music without shuffle

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode

Regular

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode  

Bittencourt

Spotify Star

939 Views

7 replies

0 likes

  • 939 Views
  • 7 replies
  • 0 likes

Saved Songs Disappeared

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - same issue.

Casual Listener

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - sa...

ab11de

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Random Music Playing

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will be random songs I've never even heard of. I can't ...

Casual Listener

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will...

candwhale

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Downloaded music won't pay

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

Casual Listener

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

nixwjack

Newbie

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Ipad

HelloI have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt download my songs when i am connected. Anyone have any ...

Regular

Hello I have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt ...

Hubo

Community Legend

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

Solved!! If I pay one month of Spotify Premium using a PSN Card on PS4, will premium also be on my phone?

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Newbie

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Maxim

Spotify Star

2114 Views

5 replies

0 likes

  • 2114 Views
  • 5 replies
  • 0 likes

How to Access Your Library "Downloads", iPhone

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iMac apps and can't find anything about this. Many Th...

Casual Listener

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iM...

Maxim

Spotify Star

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it played for about 5 seconds (while it skipped sever...

Newbie

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it...

wingshq

Community Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

I can't play songs that I was able to play before

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play it before but then I couldn't for about a week until...

Casual Listener

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play i...

MattSuda

Spotify Star

2501 Views

4 replies

0 likes

  • 2501 Views
  • 4 replies
  • 0 likes

my hole playlist and premium doesn't work on iPhone

hey guys, after changing my facebook password, spotify didn´t recognize my playlist and premium.Help! I tried to deleted the App but nothing worked out.Maybe you can help me!

Newbie

hey guys,   after changing my facebook password, spotify didn´t recognize my playlist and premium. Help! I tried to deleted the App but nothing worked out. Maybe you can help me! &nbsp...

wingshq

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes