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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44026 Views

44 replies

10 likes

  • 44026 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109584 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302116 Views

62 replies

16 likes

  • 302116 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128020 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

Regular

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...

pink_oboe

Casual Listener

16098 Views

20 replies

20 likes

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  • 20 replies
  • 20 likes

Playlist Reshuffling

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will restart the playlist with a different song? Every ti...

Newbie

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will r...

1150 Views

0 replies

0 likes

  • 1150 Views
  • 0 replies
  • 0 likes

Listen playlist without radio

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Casual Listener

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Romu83

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Why does my spotify change appearance sometimes?

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading them here.

Casual Listener

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading the...

sindreg

Gig Goer

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Songs end 12 secondes early instead of overflowing

Hi Guys, The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 12 secondes and the next song begins, what could be the probl...

Newbie

Hi Guys,   The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 1...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Connect to Facebook on iPhone

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. What are the best suggestions? Am I missing something...

Casual Listener

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. Wh...

lcolling

Community Legend

1587 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Archivos locales

Buenas tardes, He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone).Y es raro porque solo me pasa con esa canción porque tengo otros archivos locales y los pued...

Casual Listener

Buenas tardes,    He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone). Y es raro porque solo me...

541 Views

0 replies

2 likes

  • 541 Views
  • 0 replies
  • 2 likes

Deleted facebook, and my premium has gone

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

Newbie

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

320 Views

0 replies

0 likes

  • 320 Views
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HTML Widget subscribe button not working.

Hello everyone, I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However, when i long press the button and select the open in new ta...

Casual Listener

Hello everyone,   I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However...

Bittencourt

Spotify Star

674 Views

3 replies

0 likes

  • 674 Views
  • 3 replies
  • 0 likes

Solved!! Wrong track plays

I choose to play a track on Spotify free and a different track by the same artist plays!!

Casual Listener

I choose to play a track on Spotify free and a different track by the same artist plays!!

Bittencourt

Spotify Star

1144 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Ipad/iphone wont play or download on wifi

I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it just stays at 0 seconds. But it works just fine on cellular. I know i...

Newbie

I've been using spotify for a while now (premium) and all of the sudden my ios devices wont let me listen to music on wifi. When i start the song it turns green but doesn't play it  just st...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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Spotify for iOs skips a few seconds mid music

Hy guys.Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too.In my iPhone, using bluetooth to my car...And with headphones t...

Newbie

Hy guys. Since the last update, my Spotify skips a few seconds (1-2), mid song. They are downloaded songs, that played just fine before. Happens to every music, even in streaming mode too. In my iP...

aznkeys1694

Newbie

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
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When I click a song to play, it plays the playlist in shuffle mode

I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, but to no avail. Any suggestions?

Casual Listener

I have Spotify premium and this has only become an issue as of today, but whenever I click any song to play, it acts as if I clicked shuffle play. I have tried uninstalling and reinstalling the app, ...

dariusb1

Casual Listener

1304 Views

7 replies

1 likes

  • 1304 Views
  • 7 replies
  • 1 likes

Download limit not reached yet, so why do I still get the "download limit reached" error message?

I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.

Newbie

I only have a few hundred songs downloaded, yet I still get the "download limit reached" message. Why is this? I even made it so my ipod touch was my only offline device.

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Queue on iPhone

I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.

Casual Listener

I can't view my queue on iPhone 5s. Was working a couple days ago. There's no option to view the queue, I'm stuck viewing the album cover of the current song, which is absolutely useless.

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Playing order uses the wrong word

In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the end of the section starting with the letter of the ...

Newbie

In my songs tab, sorted alphabetically, not a playlist (haven't tried that) songs that start with "The ..." will play in the order they should (by the second word) but visually they're sorted at the ...

398 Views

0 replies

0 likes

iOS
  • 398 Views
  • 0 replies
  • 0 likes

Discover Weekly: Suggested Song is already part of my "SAVED" songs

The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.

Newbie

The song "Fisher" by "Camel Power Club" is in my current Discover Weekly even though it has been amongst my saved list of songs for months. I would consider this to be a bug.

478 Views

0 replies

0 likes

  • 478 Views
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New iPhone won't sync old playlists

I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank you for any help

Newbie

I just switched from android to iPhone. I signed into my Spotify on my new iPhone 7 and it shows my account but not any of my playlists, albums, and it's not recognizing my account as premium. Thank ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Issues listing to playlist when paying premium

Dear All, I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline.Can you please let me know how to fix the issue or suspende my premium account as I am paying for a service that is no...

Newbie

Dear All,   I am paying for spotify premium, however seems there is a bug at your app and i cannot listen to my playlist when offline. Can you please let me know how to fix the issue or suspe...

wingshq

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes