Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

  • 37161 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
  • 102656 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
  • 1303 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

  • 299143 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125832 Views

19 replies

38 likes

  • 125832 Views
  • 19 replies
  • 38 likes

Can no longer see Behind the Lyrics anymore

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable the feature again? I have already updated Spotify a...

Casual Listener

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable ...

654 Views

0 replies

2 likes

  • 654 Views
  • 0 replies
  • 2 likes

Spotify family

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and re installing app even restarting iPhone but nothi...

Newbie

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and...

Maxim

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution ERROR 412

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Newbie

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Mara_F

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Music not loading

My music is not loading. All I'm getting is the 3 dots on the screen continually running. Any solutions to resolving this problem? Only started happening a couple of days ago. I've shut down the App, tried reloading it from the App Store, I've stoppe...

Newbie

My music is not loading.  All I'm getting is the 3 dots on the screen continually running.  Any solutions to resolving this problem?  Only started happening a couple of days ago. &nbsp...

Mara_F

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sync local music from computer to iPhone

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the songs are still greyed out. Both of my devices are ...

Newbie

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the ...

Mara_F

Roadie

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

shuffleing music without shuffle

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode

Regular

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode  

Bittencourt

Spotify Star

989 Views

7 replies

0 likes

  • 989 Views
  • 7 replies
  • 0 likes

Saved Songs Disappeared

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - same issue.

Casual Listener

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - sa...

ab11de

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Random Music Playing

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will be random songs I've never even heard of. I can't ...

Casual Listener

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will...

candwhale

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Downloaded music won't pay

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

Casual Listener

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

nixwjack

Newbie

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Ipad

HelloI have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt download my songs when i am connected. Anyone have any ...

Regular

Hello I have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt ...

Hubo

Community Legend

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Solved!! If I pay one month of Spotify Premium using a PSN Card on PS4, will premium also be on my phone?

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Newbie

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Maxim

Spotify Star

2185 Views

5 replies

0 likes

  • 2185 Views
  • 5 replies
  • 0 likes

How to Access Your Library "Downloads", iPhone

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iMac apps and can't find anything about this. Many Th...

Casual Listener

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iM...

Maxim

Spotify Star

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it played for about 5 seconds (while it skipped sever...

Newbie

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it...

wingshq

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

I can't play songs that I was able to play before

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play it before but then I couldn't for about a week until...

Casual Listener

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play i...

MattSuda

Spotify Star

2537 Views

4 replies

0 likes

  • 2537 Views
  • 4 replies
  • 0 likes

my hole playlist and premium doesn't work on iPhone

hey guys, after changing my facebook password, spotify didn´t recognize my playlist and premium.Help! I tried to deleted the App but nothing worked out.Maybe you can help me!

Newbie

hey guys,   after changing my facebook password, spotify didn´t recognize my playlist and premium. Help! I tried to deleted the App but nothing worked out. Maybe you can help me! &nbsp...

wingshq

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEME TELECHARGEMENT

J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM

Newbie

J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM  

Maria_B

Moderator

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App on iPhone 5 (iOS 10.2.1) unstable and jerky

Hey guys, i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly. It makes itself noticeable, if you want to scroll through long playlists or if you want to pause or skippen songs. Especially when you are scroll...

Casual Listener

Hey guys,   i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly.   It makes itself noticeable, if you want to scroll through long playlist...

Maria_B

Moderator

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas com o premium

Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.

Newbie

Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.

Julian

Moderator

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Playing Random Songs in my Playlists

Once a saved playlist is finished Spotify plays random songs. I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in. If this is a problem that cannot be fixed, then unfortunately after 5yrs, of having your...

Casual Listener

Once a saved playlist is finished Spotify plays random songs.  I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in.    If this is a pro...

wingshq

Community Legend

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

Downloads not appearing in Downloads

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

Newbie

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes