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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237871 Views

27 replies

5 likes

  • 237871 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119098 Views

117 replies

13 likes

Other
  • 119098 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2711 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305601 Views

62 replies

16 likes

  • 305601 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130921 Views

19 replies

38 likes

  • 130921 Views
  • 19 replies
  • 38 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Newbie

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

Maxim

Spotify Star

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

Newbie

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...

Bittencourt

Spotify Star

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

Regular

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...

rinhon

Newbie

4650 Views

21 replies

0 likes

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  • 21 replies
  • 0 likes

Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

Casual Listener

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  

Goslopo

Roadie

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

Newbie

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...

380 Views

0 replies

0 likes

  • 380 Views
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  • 0 likes

Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

Newbie

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...

347 Views

0 replies

0 likes

  • 347 Views
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  • 0 likes

Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

Newbie

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...

3629 Views

0 replies

4 likes

  • 3629 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

Newbie

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

bawesome1234

Newbie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

Casual Listener

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...

Catcatattack87

Casual Listener

1061 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

Regular

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...

pink_oboe

Casual Listener

16165 Views

20 replies

20 likes

  • 16165 Views
  • 20 replies
  • 20 likes

Playlist Reshuffling

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will restart the playlist with a different song? Every ti...

Newbie

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will r...

1158 Views

0 replies

0 likes

  • 1158 Views
  • 0 replies
  • 0 likes

Listen playlist without radio

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Casual Listener

Hello, I would like to listen to my playlist without the radio launching with, how to do?

Romu83

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Why does my spotify change appearance sometimes?

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading them here.

Casual Listener

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading the...

sindreg

Gig Goer

894 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs end 12 secondes early instead of overflowing

Hi Guys, The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 12 secondes and the next song begins, what could be the probl...

Newbie

Hi Guys,   The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 1...

Bittencourt

Spotify Star

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Connect to Facebook on iPhone

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. What are the best suggestions? Am I missing something...

Casual Listener

I created a log in not through Facebook but I want to connect to it and when I try it says "you have already activated facebook" but i can't see any of my friends to add from Facebook on my Phone. Wh...

lcolling

Community Legend

1601 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Archivos locales

Buenas tardes, He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone).Y es raro porque solo me pasa con esa canción porque tengo otros archivos locales y los pued...

Casual Listener

Buenas tardes,    He estado teniendo algunos problemas con un archivo local ya que lo puedo escuchar en el ordenador y en la tablet pero no en el movil (iPhone). Y es raro porque solo me...

549 Views

0 replies

2 likes

  • 549 Views
  • 0 replies
  • 2 likes

Deleted facebook, and my premium has gone

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

Newbie

I recently deleted my facebook account which was linked in as my Spotify premium, now when I log in to my account my premium won't work. How can this be fixed?

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

HTML Widget subscribe button not working.

Hello everyone, I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However, when i long press the button and select the open in new ta...

Casual Listener

Hello everyone,   I am having issues lately on iPad, it seems that when I'm on a website with a spotify widget (iframe) on it, and I click on the spotify button, it opens a blank page. However...

Bittencourt

Spotify Star

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes