Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247443 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132637 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456918 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310299 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When using a lightning cable to connect to Toyota Corolla LE 2017, it seems that no metadata is transmitted such as the song name, artist. The album art does appear, however. But when I use Spotify connecting to Bluetooth the artist name and song tit...
When using a lightning cable to connect to Toyota Corolla LE 2017, it seems that no metadata is transmitted such as the song name, artist. The album art does appear, however. But when I use Spotify c...
583 Views
0 replies
0 likes
Whenever I'm playing artist radio on Spotify, and tap on the thumbs-up button for a song, I get an animated message at the centre of the screen saying "Improving station". However, this message gets stuck. Even if you navigate away from now playing s...
Whenever I'm playing artist radio on Spotify, and tap on the thumbs-up button for a song, I get an animated message at the centre of the screen saying "Improving station". However, this message gets ...
Newbie
1330 Views
5 replies
1 likes
Hi there!It was my understanding that Spotify would work on an Ipod Nano. However, I don't get it working... Any ideas how this should work?Kind regardsJeroen
Hi there! It was my understanding that Spotify would work on an Ipod Nano. However, I don't get it working... Any ideas how this should work? Kind regards Jeroen
Roadie
705 Views
1 replies
0 likes
This seems to be an every couple of years issue from the posts I've read, with the last posts on this topic showing from 2015. When I play Spotify off cellular data, if functions normally, but when connected to Wifi, it won't play anything unless it'...
This seems to be an every couple of years issue from the posts I've read, with the last posts on this topic showing from 2015. When I play Spotify off cellular data, if functions normally, but ...
Community Legend
1441 Views
4 replies
0 likes
Today was been updated New Friday Music play list, and after couple hours I can not play anymore song "Gone" from AOL. Why?
Today was been updated New Friday Music play list, and after couple hours I can not play anymore song "Gone" from AOL. Why?
Casual Listener
721 Views
2 replies
0 likes
How to be an ios beta tester?
How to be an ios beta tester?
Spotify Star
5962 Views
1 replies
0 likes
Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!
Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!
Not applicable
975 Views
5 replies
0 likes
im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription
im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription
309 Views
0 replies
0 likes
I am a new premium subscriber using my Ipad with no problems.I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred. There is no Bluetooth on the car audio but there is...
I am a new premium subscriber using my Ipad with no problems. I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred...
360 Views
0 replies
0 likes
When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.
When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.
333 Views
0 replies
0 likes
305 Views
0 replies
0 likes
Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.
Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.
Spotify
400 Views
1 replies
0 likes
Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?
Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?
337 Views
0 replies
0 likes
Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail".Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o app, sair da minha conta no computador e nada!Eu sei qu...
Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail". Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o ap...
388 Views
0 replies
0 likes
Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easiest and quickest of UI fixes. I would imagine MOST people use spo...
Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easie...
472 Views
0 replies
1 likes
Min musik slutade just att fungera?Varför??Går in via Sonos (har alltid fungerat tidigare..?)
Min musik slutade just att fungera? Varför?? Går in via Sonos (har alltid fungerat tidigare..?)
Spotify
1347 Views
4 replies
0 likes
Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor
Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...
Spotify Star
742 Views
1 replies
0 likes
Hi,I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public playlist they follow, but for some reason it doesn't...
Hi, I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public...
Not applicable
16421 Views
2 replies
11 likes
Spotify Star
480 Views
1 replies
0 likes
iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.
iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.
287 Views
0 replies
0 likes
