Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30765 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95489 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424784 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293906 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM
J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM
Moderator
689 Views
1 replies
0 likes
Hey guys, i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly. It makes itself noticeable, if you want to scroll through long playlists or if you want to pause or skippen songs. Especially when you are scroll...
Hey guys, i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly. It makes itself noticeable, if you want to scroll through long playlist...
Moderator
573 Views
1 replies
0 likes
Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.
Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.
Moderator
572 Views
1 replies
0 likes
Once a saved playlist is finished Spotify plays random songs. I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in. If this is a problem that cannot be fixed, then unfortunately after 5yrs, of having your...
Once a saved playlist is finished Spotify plays random songs. I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in. If this is a pro...
Community Legend
716 Views
3 replies
0 likes
Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?
Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?
300 Views
0 replies
0 likes
Hi, For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps today and they made me delete my old account and make a new ...
Hi, For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps ...
Moderator
510 Views
1 replies
0 likes
No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias
No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias
Moderator
471 Views
1 replies
0 likes
I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connecting" was disappear. And then i can browse/play any ...
I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connect...
Community Legend
484 Views
1 replies
0 likes
There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, please help.
There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, p...
Composer
631 Views
1 replies
1 likes
Dear spotify frirnds!I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in yet!! I also change my password in web page, i can go ...
Dear spotify frirnds! I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in y...
Casual Listener
770 Views
4 replies
0 likes
Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1
Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1
Spotify Star
988 Views
1 replies
0 likes
I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there.So whats happened is, I can see the 'local files' on my computer, all the songs are on there. And when i play them the phone recognises...
I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there. So whats happened is, I can see the 'local files' on my computer, all the songs ...
Casual Listener
1153 Views
2 replies
0 likes
Hello,When I listen to a playlist I created myself, it automatically skips to the radio function.I don't know the name of the function in English, but literally translated it's called 'playlist radio', or 'afspeellijsten radio' in Dutch. It's very an...
Hello, When I listen to a playlist I created myself, it automatically skips to the radio function. I don't know the name of the function in English, but literally translated it's called 'playlist r...
Spotify Star
1030 Views
3 replies
0 likes
I was recently in Germany but I am now home in Ireland and all the recommend playlists and songs are now german how can I change this??
I was recently in Germany but I am now home in Ireland and all the recommend playlists and songs are now german how can I change this??
Spotify Star
412 Views
1 replies
0 likes
My issues just started in the newest update. Whenever I search for music from a specific artist that is not on my playlists I'm only able to listen to one song of my choise. After that Spotify switches into an artist radio, playing similar artists. T...
My issues just started in the newest update. Whenever I search for music from a specific artist that is not on my playlists I'm only able to listen to one song of my choise. After that Spotify switch...
Spotify Star
588 Views
1 replies
0 likes
Hello. So I've been having issues with my iPhone connecting to my car via USB. I have a 2012 Ford Escape. It has no problem playing when I'm in my driveway and still connected to wifi. From there to work about an hour drive it's usually fine too. Irs...
Hello. So I've been having issues with my iPhone connecting to my car via USB. I have a 2012 Ford Escape. It has no problem playing when I'm in my driveway and still connected to wifi. From there to ...
Casual Listener
558 Views
2 replies
0 likes
So, as I was attempting to enjoy my music, I noticed that one album was off. All the tracks were playing incorrectly. The whole song was wrong, playing the song after it in the track order. When I went to the album, the bottom track was greyd out and...
So, as I was attempting to enjoy my music, I noticed that one album was off. All the tracks were playing incorrectly. The whole song was wrong, playing the song after it in the track order. When I we...
385 Views
0 replies
0 likes
Hello! My playlists and saved artists have disappeared from my iphone, however they still show up on my desktop and laptop Spotify. I've tried restarting my phone, deleting and re-downloading the app, logging out and back in, and nothing has worked. ...
Hello! My playlists and saved artists have disappeared from my iphone, however they still show up on my desktop and laptop Spotify. I've tried restarting my phone, deleting and re-downloading the app...
Community Legend
1699 Views
10 replies
0 likes
I'm so reliant on the feature, it not working has stopped me from running today. This isn't the first time there's been a problem with the running playlist. I've reinstalled the app to no avail. see the screenshot. ps. Android same thing
I'm so reliant on the feature, it not working has stopped me from running today. This isn't the first time there's been a problem with the running playlist. I've reinstalled...
Casual Listener
788 Views
2 replies
0 likes
Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered in the code and verified that we are in fact livin...
Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered...
Moderator
449 Views
1 replies
0 likes
