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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232881 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114513 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2346 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304052 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129738 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Some songs will not play or will stop after a few seconds

Recently, I noticed that my Spotify songs began to stop unexpectedly after 6-10 seconds. Upon pressing the play/pause button and trying to restart the song completely, nothing would happen - no sound or anything. Furthermore, when I try to play other...

Visitor

Recently, I noticed that my Spotify songs began to stop unexpectedly after 6-10 seconds. Upon pressing the play/pause button and trying to restart the song completely, nothing would happen - no sound...

shaggycon

Casual Listener

570 Views

1 replies

0 likes

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Spotfy only plays the first few seconds of each song

16Gb iPhone 6, iOS v 10.2.1, Spotify v 7.6.0 This started happening near the start of this month (Feb 2017): Spotify only plays the first 4 - 7 seconds of any song I choose and then it pauses. The play button still says it is playing but the song is ...

Newbie

16Gb iPhone 6, iOS v 10.2.1, Spotify v 7.6.0   This started happening near the start of this month (Feb 2017): Spotify only plays the first 4 - 7 seconds of any song I choose and then it ...

shaggycon

Casual Listener

1102 Views

2 replies

0 likes

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  • 2 replies
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One song will not play

I'm on the mobile app for iphone and one particular song will not play. If I hold my finger down to preview the song, that works, but I can't listen to the whole thing. It does not play at all on my mac. Any solutions?

Newbie

I'm on the mobile app for iphone and one particular song will not play. If I hold my finger down to preview the song, that works, but I can't listen to the whole thing. It does not play at all on my ...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

iOS app says offline for about 2-3 seconds

iOS app says offline for about 2-3 seconds Every time I launch the app. It's not a huge deal because it always switches online but it's very annoying. Any ideas how to fix this?

Newbie

iOS app says offline for about 2-3 seconds Every time I launch the app. It's not a huge deal because it always switches online but it's very annoying. Any ideas how to fix this?

355 Views

0 replies

0 likes

  • 355 Views
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My phone won't play music unless I download a playlist?

I have Spotify Premium for a while now and this was never a problem before. It acts as though it has no internet connection and the gray album pops up (assuming music can't be found). Either I have to keep the spotify app open or I have to download i...

Newbie

I have Spotify Premium for a while now and this was never a problem before. It acts as though it has no internet connection and the gray album pops up (assuming music can't be found). Either I have t...

rhianna_drury

Regular

811 Views

2 replies

0 likes

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  • 2 replies
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Re dowload song (offline mode)

Why the **bleep** there is not an option to force a song to download again in both iOS and PC, as delete file and dowload new? I have both on my phone and PC different songs from my playlist/album that are corrupted, as it will play a couple of secon...

Newbie

Why the **bleep** there is not an option to force a song to download again in both iOS and PC, as delete file and dowload new?   I have both on my phone and PC different songs from my playlist...

760 Views

0 replies

0 likes

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Iphone won't play any songs, repeatedly skips every second

I have an Iphone SE running IOS 9 with free Spotify version 7.6.0 When I try to play any songs, whether they are from a playlist or my music library, they will not load or play. After a few seconds of silence, Spotify tries to play a new song, failin...

Newbie

I have an Iphone SE running IOS 9 with free Spotify version 7.6.0    When I try to play any songs, whether they are from a playlist or my music library, they will not load or play. After ...

644 Views

0 replies

0 likes

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Can no longer see Behind the Lyrics anymore

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable the feature again? I have already updated Spotify a...

Casual Listener

I used to be able to flip the album icon and view the Behind the Lyrics for certain songs. Now I am unable to even for songs that are under the Behind the Lyrics playlist. Is there any way to enable ...

666 Views

0 replies

2 likes

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Spotify family

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and re installing app even restarting iPhone but nothi...

Newbie

I have signed up for Spotify family and I am the lead account holder. I have invited a family member and their services are working as premium but mine are still free. I have tried logging in/out and...

Maxim

Spotify Star

500 Views

1 replies

0 likes

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Superuser Contribution ERROR 412

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Newbie

Cada vez que intento iniciar sesión en la app de mi ihpone me da este ERROR 412, no encuentro información en ninguna parte sobre el, alguien me puede ayudar? Mi correo es *********@outlook.com

Mara_F

Roadie

490 Views

1 replies

0 likes

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Superuser Contribution Your Music not loading

My music is not loading. All I'm getting is the 3 dots on the screen continually running. Any solutions to resolving this problem? Only started happening a couple of days ago. I've shut down the App, tried reloading it from the App Store, I've stoppe...

Newbie

My music is not loading.  All I'm getting is the 3 dots on the screen continually running.  Any solutions to resolving this problem?  Only started happening a couple of days ago. &nbsp...

Mara_F

Roadie

462 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't sync local music from computer to iPhone

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the songs are still greyed out. Both of my devices are ...

Newbie

I am trying to sync music from my PC to my iPhone. The playlist with the songs do appear but the songs are greyed out. When I press "Download" it gives me "Downloading, Waiting to download," but the ...

Mara_F

Roadie

522 Views

1 replies

0 likes

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  • 1 replies
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shuffleing music without shuffle

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode

Regular

When ever i play music on my iphone after a couple of songs it starts to go radnom and i didnt put on the shuffle mode  

Bittencourt

Spotify Star

1012 Views

7 replies

0 likes

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  • 7 replies
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Saved Songs Disappeared

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - same issue.

Casual Listener

My entire library of saved songs under "Your Music" disappeared. Saved playlists are still visible. Reinstalling the app did not fix the issue. I even installed it and logged in on other devices - sa...

ab11de

Casual Listener

662 Views

2 replies

0 likes

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  • 2 replies
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Random Music Playing

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will be random songs I've never even heard of. I can't ...

Casual Listener

I've been having this problem where I'll press shuffle play for a playlist or just select a song from either my saved or a playlist. Spotify will play one song from wherever I chose but the rest will...

candwhale

Casual Listener

531 Views

2 replies

0 likes

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  • 2 replies
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Downloaded music won't pay

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

Casual Listener

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

nixwjack

Newbie

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
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Ipad

HelloI have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt download my songs when i am connected. Anyone have any ...

Regular

Hello I have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt ...

Hubo

Community Legend

719 Views

3 replies

0 likes

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  • 3 replies
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Solved!! If I pay one month of Spotify Premium using a PSN Card on PS4, will premium also be on my phone?

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Newbie

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Maxim

Spotify Star

2212 Views

5 replies

0 likes

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  • 5 replies
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How to Access Your Library "Downloads", iPhone

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iMac apps and can't find anything about this. Many Th...

Casual Listener

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iM...

Maxim

Spotify Star

698 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Keeps Crashing

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it played for about 5 seconds (while it skipped sever...

Newbie

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it...

wingshq

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes