Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44038 Views

44 replies

10 likes

  • 44038 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109659 Views

116 replies

13 likes

Other
  • 109659 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1677 Views

0 replies

0 likes

iOS
  • 1677 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302133 Views

62 replies

16 likes

  • 302133 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128039 Views

19 replies

38 likes

  • 128039 Views
  • 19 replies
  • 38 likes

Downloaded music won't pay

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

Casual Listener

I've download a whole album but one of the songs won't play, even though it has been downloaded. How can I fix this??

nixwjack

Newbie

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Ipad

HelloI have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt download my songs when i am connected. Anyone have any ...

Regular

Hello I have an ipad wifi only. I have the app but i cant play music while im not on wifi but on my phone i can listen to my Spotify without internet. It tells me i have to download but ot doesnt ...

Hubo

Community Legend

704 Views

3 replies

0 likes

  • 704 Views
  • 3 replies
  • 0 likes

Solved!! If I pay one month of Spotify Premium using a PSN Card on PS4, will premium also be on my phone?

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Newbie

I got a free $10 PSN card. I'm wondering if premium will be available for all my platforms if I pay premium using a PSN card

Maxim

Spotify Star

2193 Views

5 replies

0 likes

  • 2193 Views
  • 5 replies
  • 0 likes

How to Access Your Library "Downloads", iPhone

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iMac apps and can't find anything about this. Many Th...

Casual Listener

A friend of mine has a "Downloads" tab/feature when he goes to his "Your Library" selection. Does anyone have any idea how to add/access this?? I've looked through everything on both my iPhone and iM...

Maxim

Spotify Star

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it played for about 5 seconds (while it skipped sever...

Newbie

So I updated my iPad to the newest version available last night and the Spotify app was updated too. I hadn't used it since it updated and today I got home from work and I tried to play a song and it...

wingshq

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

I can't play songs that I was able to play before

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play it before but then I couldn't for about a week until...

Casual Listener

I have an iPhone 5s and I have the recent iOS, I also have Spotify premium. I can't seem to play songs that I was able to play before. I tried playing impossible by Travis Scott. I was able to play i...

MattSuda

Spotify Star

2576 Views

4 replies

0 likes

  • 2576 Views
  • 4 replies
  • 0 likes

my hole playlist and premium doesn't work on iPhone

hey guys, after changing my facebook password, spotify didn´t recognize my playlist and premium.Help! I tried to deleted the App but nothing worked out.Maybe you can help me!

Newbie

hey guys,   after changing my facebook password, spotify didn´t recognize my playlist and premium. Help! I tried to deleted the App but nothing worked out. Maybe you can help me! &nbsp...

wingshq

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEME TELECHARGEMENT

J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM

Newbie

J AI SPOTIFY SUR UN IPHONE ET LE MAC ET JE NE PEUX PAS CONSERVER MES TELECHARGEMENT JE SUIS abonne PRIMIUM  

Maria_B

Moderator

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App on iPhone 5 (iOS 10.2.1) unstable and jerky

Hey guys, i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly. It makes itself noticeable, if you want to scroll through long playlists or if you want to pause or skippen songs. Especially when you are scroll...

Casual Listener

Hey guys,   i wont report that the Spotify App on iPhone 5 iOS 10.2.1 is verry unstable, jerky and slowly.   It makes itself noticeable, if you want to scroll through long playlist...

Maria_B

Moderator

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas com o premium

Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.

Newbie

Minha esposa estava incluída no plano premium familiar normalmente e ela foi retirada do plano e não conseguimos mais incluí-la. A mensagem diz que o endereço não confere, mas moramos juntos.

Julian

Moderator

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Playing Random Songs in my Playlists

Once a saved playlist is finished Spotify plays random songs. I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in. If this is a problem that cannot be fixed, then unfortunately after 5yrs, of having your...

Casual Listener

Once a saved playlist is finished Spotify plays random songs.  I've tried clearing the qeue, deleting and re-downloading the app, logging off and logging back in.    If this is a pro...

wingshq

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Downloads not appearing in Downloads

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

Newbie

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone skipping, stopping and starting

Hi, For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps today and they made me delete my old account and make a new ...

Newbie

Hi,   For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps ...

Julian

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paola

No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias

Newbie

No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias

Julian

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! I have a full internet, but on my phone on the bottom it says "Connecting"

I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connecting" was disappear. And then i can browse/play any ...

Visitor

I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connect...

LordRollin

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Download Button missing

There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, please help.

Newbie

There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, p...

Kamran

Composer

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

I cant logging in to my spotify app!! Help me

Dear spotify frirnds!I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in yet!! I also change my password in web page, i can go ...

Casual Listener

Dear spotify frirnds! I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in y...

Imipour

Casual Listener

820 Views

4 replies

0 likes

  • 820 Views
  • 4 replies
  • 0 likes

Solved!! Can't sync playlists in ipod touch 2nd gen

Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1

Casual Listener

Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1

Maxim

Spotify Star

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access Local Files via iphone 5C

I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there.So whats happened is, I can see the 'local files' on my computer, all the songs are on there. And when i play them the phone recognises...

Casual Listener

I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there. So whats happened is, I can see the 'local files' on my computer, all the songs ...

evereadycod

Casual Listener

1170 Views

2 replies

0 likes

"cant access local files"
"local files" issues
  • 1170 Views
  • 2 replies
  • 0 likes

Solved!! Playlist radio

Hello,When I listen to a playlist I created myself, it automatically skips to the radio function.I don't know the name of the function in English, but literally translated it's called 'playlist radio', or 'afspeellijsten radio' in Dutch. It's very an...

Casual Listener

Hello, When I listen to a playlist I created myself, it automatically skips to the radio function. I don't know the name of the function in English, but literally translated it's called 'playlist r...

Bittencourt

Spotify Star

1055 Views

3 replies

0 likes

  • 1055 Views
  • 3 replies
  • 0 likes