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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30779 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95508 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293915 Views

60 replies

15 likes

  • 293915 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123841 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Will not allow me to join my family premium

Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered in the code and verified that we are in fact livin...

Newbie

Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered...

Maria_B

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Superuser Contribution local files downloading to phone

since a couple of months I can't download my local files to my phone. I've tried everything, moving the folder, deleting and dowloading the app again, connecting to same wifi but nothing works! I can play the files on my laptop but can't play them on...

Newbie

since a couple of months I can't download my local files to my phone. I've tried everything, moving the folder, deleting and dowloading the app again, connecting to same wifi but nothing works! ...

Maria_B

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
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Superuser Contribution Delete downloaded music from device ?

Currently my iPhone shows that Spotify is taking around 13+GB of storageI have downloaded albums & songs along and need to delete some of these to free up some space ( I do NOT want to delete all - just some) Please advise

Casual Listener

Currently my iPhone shows that Spotify  is taking around 13+GB of storage I have downloaded albums & songs along and need to delete some of these to free up some space ( I do NOT want ...

Maria_B

Moderator

594 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music not playing from down loaded playlists

I have songs in my playlists which usually play but all of a sudden do not work and won't play. Also sometimes my music will start to play and the stop part way through

Newbie

I have songs in my playlists which usually play but all of a sudden do not work and won't play. Also sometimes my music will start to play and the stop part way through

Maria_B

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a song on a playlist queues a shuffled version of the playlist (Shuffle Button is Off)

Howdy,After searching this forum I've read many similar issues however with no solution that has worked.Few notes:IOS (Apple iPhone)I have PremiumThe Shuffle button is not on (Yes I have quadrupled checked)My queue has a shuffled version of the playl...

Casual Listener

Howdy, After searching this forum I've read many similar issues however with no solution that has worked. Few notes: IOS (Apple iPhone) I have Premium The Shuffle button is not on (Yes I hav...

dariusb1

Casual Listener

767 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Any way to find all downloaded music?

Hello, is there an easier way to find downloaded music? Like a tab at least?I've downloaded albums and playlists multiple times (Spotify likes to say I didn't download them) really really annoying.Happening on my iPhone 7 Plus & iPad Pro with latest ...

Casual Listener

Hello, is there an easier way to find downloaded music? Like a tab at least? I've downloaded albums and playlists multiple times (Spotify likes to say I didn't download them) really really annoyin...

Swanny

Community Legend

923 Views

3 replies

0 likes

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Superuser Contribution Synced local files no longer playing

So I've followed all the steps in this forum for syncing from my desktop to my iphone 6s. They work fine. I can always add a new song from my computer to a playlist and sync it and play on my phone. The problem is it inevitably stops working and idk ...

Newbie

So I've followed all the steps in this forum for syncing from my desktop to my iphone 6s. They work fine. I can always add a new song from my computer to a playlist and sync it and play on my phone. ...

Maria_B

Moderator

648 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlists not loading on all mobile devices

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year I have not been able to view my playlists normally or add songs to my playlists. When I open the playlists folder all of them say "loading..."...

Newbie

This is a problem that I have had before, but it would usually somehow resolve itself. But for about a year  I have not been able to view my playlists normally or add songs to my playlists. When...

Maria_B

Moderator

1144 Views

1 replies

0 likes

Android
bug
not loading
Playlists
  • 1144 Views
  • 1 replies
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Playlist skips specific song

One of my playlists keeps skipping one, specific song whenever it comes on, this song comes up on shuffle and it doesn't play for ever one second and the playlist just immeaditely skips to the next song. I haven't had this problem with any other play...

Newbie

One of my playlists keeps skipping one, specific song whenever it comes on, this song comes up on shuffle and it doesn't play for ever one second and the playlist just immeaditely skips to the next s...

WisconsiniteSam

Regular

770 Views

1 replies

0 likes

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  • 1 replies
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Wont play the song I want

I play spotify on my iphone and for the past couple of days its not playing the one song on the playlist I want it to play. I don't have premium. Usually if theres just one song on the playlist and I hit "Shuffle Play" it'll play that one song. But r...

Visitor

I play spotify on my iphone and for the past couple of days its not playing the one song on the playlist I want it to play. I don't have premium. Usually if theres just one song on the playlist and I...

glarosa1012

Regular

1380 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

How can I see whats downloaded & delete

Spotify shows as over 13GB on my iphoneWhere can i easily see a list of what music has been downloadedand then delete from my device in order to free up space?

Casual Listener

Spotify shows as over 13GB on my iphone Where can i easily see a list of what music has been downloaded and then delete from my device in order to free up space?

glarosa1012

Regular

631 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Song Not On Album?

Hey everyone, I'm trying to find the song "Run Running," by Lil Yachty, on the album "Lil Boat." For some reason, it's the only song that isn't available on the album through Spotify. When I do a Google search for "Run Running Lil Yachty Spotify" the...

Casual Listener

Hey everyone,   I'm trying to find the song "Run Running," by Lil Yachty, on the album "Lil Boat."  For some reason, it's the only song that isn't available on the album through Spotify.&...

okd5673730027

Casual Listener

5374 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! Playlist - Always Repeats

I'm new to Spotify, and I have come across an annoying problem.Essentially, I have a 20 song playlist that I put on when I go to bed. Just chill music. I'd think that it would end in about 40 minutes to an hour. However, I wake up at 5 AM (5 hours la...

Casual Listener

I'm new to Spotify, and I have come across an annoying problem. Essentially, I have a 20 song playlist that I put on when I go to bed. Just chill music. I'd think that it would end in about 40 min...

troxwalt

Casual Listener

745 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music cuts out after 3 or 4 songs

Hi,I have an iPhone 6 running iOS 10.2.1 and Spotify version 7.6.0.1136.I have an issue where the music cuts out and the app seems to close after 3 or 4 songs (around 15 mins) when streaming. This issue seems to occur when I have some playlists downl...

Newbie

Hi, I have an iPhone 6 running iOS 10.2.1 and Spotify version 7.6.0.1136. I have an issue where the music cuts out and the app seems to close after 3 or 4 songs (around 15 mins) when streaming.&nbs...

user-removed

Not applicable

512 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Some downloaded songs won't play on iPhone

I have a premium account that I exclusively use on my iPhone 7. Regardless of connectivity, certain songs that I have previously downloaded just won't play. I find that they tend to be songs that I downloaded a longer time ago. This was also a proble...

Casual Listener

I have a premium account that I exclusively use on my iPhone 7. Regardless of connectivity, certain songs that I have previously downloaded just won't play. I find that they tend to be songs that I d...

mtrapanese

Casual Listener

2392 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Why can't show multiple artists in one song?

E.g. Starboy including The Weeknd and Daft Punk. However, it only shows The weeknd.All duet songs are like this.

Casual Listener

E.g. Starboy including The Weeknd and Daft Punk. However, it only shows The weeknd. All duet songs are like this.

pdrognzlz

Regular

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Can't find settings menu on app iPhone 7

Hi can anyone help I can't find the settings menu in my iPhone 7. Can't listen to music in my Ford Fiesta via USB as the track plays for about 1 second then skips to next. Anyone any advice or ideas?

Newbie

Hi can anyone help I can't find the settings menu in my iPhone 7. Can't listen to music in my Ford Fiesta via USB as the track plays for about 1 second then skips to next. Anyone any advice or ideas?

sdot

Regular

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Solved!! Why can´t i hear the music i downloaded with Spotify Premium?

So recently with my 2 iphones the 6 and the 5S i can´t hear the music i downloaded.I have Premium and i can download the music and it says it´s downloaded.I have the green arrow but when i try to listen to any music with the WIFI off its says i need ...

Regular

So recently with my 2 iphones the 6 and the 5S i can´t hear the music i downloaded. I have Premium and i can download the music  and it says it´s downloaded. I have the green arrow  but w...

Hubo

Community Legend

2807 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify Plays Song Radio Based on Random Song in Queue

Hi, When I queue up a number of songs (typically any more than 3) after either the first or second song the next track played will be from the 'song radio' of said song (as denoted by the 'Song Radio:xxx' at the top of the app), after which I have to...

Casual Listener

Hi,   When I queue up a number of songs (typically any more than 3) after either the first or second song the next track played will be from the 'song radio' of said song (as denoted by t...

1143530595

Casual Listener

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes