Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

  • 37308 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
  • 102927 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

  • 299258 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

  • 126036 Views
  • 19 replies
  • 38 likes

Downloads not appearing in Downloads

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

Newbie

Does anyone know why the tracks i've downloaded aren't showing up in the downloads section?

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone skipping, stopping and starting

Hi, For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps today and they made me delete my old account and make a new ...

Newbie

Hi,   For the last few days, Spotify on my iPhone and Mac Book has been randomly stopping and starting and skipping through songs. I spent an hour speaking to one of the customer service reps ...

Julian

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paola

No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias

Newbie

No puedo aceptar una invitación a premian familiar estoy en España y tenía spotify en Irlanda, no sé si puede ser esto, me he descargado aquí en España la Apple pero nada, alguna solución? Gracias

Julian

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! I have a full internet, but on my phone on the bottom it says "Connecting"

I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connecting" was disappear. And then i can browse/play any ...

Visitor

I have a good wifi/internet connection but when i open spotify app, it says " CONNECTING" and then I can't browse/play any song, except the offline songs. I took about 5-10 minutes until the "connect...

LordRollin

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Download Button missing

There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, please help.

Newbie

There's usually a switch to download saved songs in your library. It's missing, from everything, it's now an option instead in the context menu, this is 80% of the reason why I use Spotify Premium, p...

Kamran

Composer

651 Views

1 replies

1 likes

  • 651 Views
  • 1 replies
  • 1 likes

I cant logging in to my spotify app!! Help me

Dear spotify frirnds!I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in yet!! I also change my password in web page, i can go ...

Casual Listener

Dear spotify frirnds! I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in y...

Imipour

Casual Listener

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Solved!! Can't sync playlists in ipod touch 2nd gen

Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1

Casual Listener

Hi! I'm a Spotify Premium user and I can't sync my playlists to my iPod touch 2nd gen. iOS version is 4.2.1

Maxim

Spotify Star

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access Local Files via iphone 5C

I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there.So whats happened is, I can see the 'local files' on my computer, all the songs are on there. And when i play them the phone recognises...

Casual Listener

I haven't had this problem for long, i've tried a fresh install on my mobile, but it seems like its just not there. So whats happened is, I can see the 'local files' on my computer, all the songs ...

evereadycod

Casual Listener

1165 Views

2 replies

0 likes

"cant access local files"
"local files" issues
  • 1165 Views
  • 2 replies
  • 0 likes

Solved!! Playlist radio

Hello,When I listen to a playlist I created myself, it automatically skips to the radio function.I don't know the name of the function in English, but literally translated it's called 'playlist radio', or 'afspeellijsten radio' in Dutch. It's very an...

Casual Listener

Hello, When I listen to a playlist I created myself, it automatically skips to the radio function. I don't know the name of the function in English, but literally translated it's called 'playlist r...

Bittencourt

Spotify Star

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes

Language

I was recently in Germany but I am now home in Ireland and all the recommend playlists and songs are now german how can I change this??

Newbie

I was recently in Germany but I am now home in Ireland and all the recommend playlists and songs are now german how can I change this??

Maxim

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Suggested songs/artist radio

My issues just started in the newest update. Whenever I search for music from a specific artist that is not on my playlists I'm only able to listen to one song of my choise. After that Spotify switches into an artist radio, playing similar artists. T...

Newbie

My issues just started in the newest update. Whenever I search for music from a specific artist that is not on my playlists I'm only able to listen to one song of my choise. After that Spotify switch...

Bittencourt

Spotify Star

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

iPhone Spotify USB connection issues

Hello. So I've been having issues with my iPhone connecting to my car via USB. I have a 2012 Ford Escape. It has no problem playing when I'm in my driveway and still connected to wifi. From there to work about an hour drive it's usually fine too. Irs...

Casual Listener

Hello. So I've been having issues with my iPhone connecting to my car via USB. I have a 2012 Ford Escape. It has no problem playing when I'm in my driveway and still connected to wifi. From there to ...

Alumbradas

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

sPlyabackError

So, as I was attempting to enjoy my music, I noticed that one album was off. All the tracks were playing incorrectly. The whole song was wrong, playing the song after it in the track order. When I went to the album, the bottom track was greyd out and...

Casual Listener

So, as I was attempting to enjoy my music, I noticed that one album was off. All the tracks were playing incorrectly. The whole song was wrong, playing the song after it in the track order. When I we...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Solved!! My playlists and saved artists disappeared on iPhone

Hello! My playlists and saved artists have disappeared from my iphone, however they still show up on my desktop and laptop Spotify. I've tried restarting my phone, deleting and re-downloading the app, logging out and back in, and nothing has worked. ...

Regular

Hello! My playlists and saved artists have disappeared from my iphone, however they still show up on my desktop and laptop Spotify. I've tried restarting my phone, deleting and re-downloading the app...

Swanny

Community Legend

1768 Views

10 replies

0 likes

  • 1768 Views
  • 10 replies
  • 0 likes

Spotify just caused me to cancel my run - running - Nothing There.

I'm so reliant on the feature, it not working has stopped me from running today. This isn't the first time there's been a problem with the running playlist. I've reinstalled the app to no avail. see the screenshot. ps. Android same thing

Casual Listener

I'm so reliant on the feature, it not working has stopped me from running today.   This isn't the first time there's been a problem with the running playlist.   I've reinstalled...

AmsterUK

Casual Listener

800 Views

2 replies

0 likes

run
Running
  • 800 Views
  • 2 replies
  • 0 likes

Superuser Contribution Will not allow me to join my family premium

Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered in the code and verified that we are in fact livin...

Newbie

Me and my brothers have a family premium account and I just created my Spotify account after my brother sent me a link with the code to join the premium account. I created my account and then entered...

Maria_B

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files downloading to phone

since a couple of months I can't download my local files to my phone. I've tried everything, moving the folder, deleting and dowloading the app again, connecting to same wifi but nothing works! I can play the files on my laptop but can't play them on...

Newbie

since a couple of months I can't download my local files to my phone. I've tried everything, moving the folder, deleting and dowloading the app again, connecting to same wifi but nothing works! ...

Maria_B

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete downloaded music from device ?

Currently my iPhone shows that Spotify is taking around 13+GB of storageI have downloaded albums & songs along and need to delete some of these to free up some space ( I do NOT want to delete all - just some) Please advise

Casual Listener

Currently my iPhone shows that Spotify  is taking around 13+GB of storage I have downloaded albums & songs along and need to delete some of these to free up some space ( I do NOT want ...

Maria_B

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not playing from down loaded playlists

I have songs in my playlists which usually play but all of a sudden do not work and won't play. Also sometimes my music will start to play and the stop part way through

Newbie

I have songs in my playlists which usually play but all of a sudden do not work and won't play. Also sometimes my music will start to play and the stop part way through

Maria_B

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a song on a playlist queues a shuffled version of the playlist (Shuffle Button is Off)

Howdy,After searching this forum I've read many similar issues however with no solution that has worked.Few notes:IOS (Apple iPhone)I have PremiumThe Shuffle button is not on (Yes I have quadrupled checked)My queue has a shuffled version of the playl...

Casual Listener

Howdy, After searching this forum I've read many similar issues however with no solution that has worked. Few notes: IOS (Apple iPhone) I have Premium The Shuffle button is not on (Yes I hav...

dariusb1

Casual Listener

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes