Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey @user-removed! Thanks for reaching out!
That definitely doesn't look alright! Could you try to reinstall the app? Let me know if it works after that.
Take care! 🙂
It still didn't work, unfortunately.
Hey @Penny6 and @user-removed,
If you're Premium users, you are probably just logging in a second (and Free) account.
On your Mac:
On your Windows:
Hope this helps!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…