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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43891 Views

44 replies

10 likes

  • 43891 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109430 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302016 Views

62 replies

16 likes

  • 302016 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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  • 19 replies
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Chomecast Audio not available

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by rebooting the iPhone (iOS 9.1) and resetting the Ch...

Newbie

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by ...

briandoc18uk

Newbie

1968 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Downloaded 'external' songs stay greyed out

Hey,as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded immediately, also indicated by the green arrows on my p...

Casual Listener

Hey, as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded im...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
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Genius spotify

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

Casual Listener

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

Mishalu

Casual Listener

1997 Views

4 replies

0 likes

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  • 4 replies
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How to see only offline songs in Spotify IOS APP

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how is an album going to update? Save, intuitively sho...

Newbie

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how...

Tony_yoga

Casual Listener

31403 Views

12 replies

8 likes

Follow button
Offline songs
save
  • 31403 Views
  • 12 replies
  • 8 likes

Paid for premium but cannot access

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my credentials are associated with another account(my previ...

Newbie

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my c...

Bittencourt

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution All music has "greyed out", can't download

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greyed out, the downloaded option is off (as in the play...

Newbie

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greye...

MonicaM_Bogota

Roadie

996 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How can I subscribe premium in-app?

I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's why i'm looking for the in-app purchase, but still ...

Newbie

I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's ...

user-removed

Not applicable

873 Views

2 replies

0 likes

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inico sesion en cuenta familiar

buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)

Newbie

buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)

525 Views

0 replies

0 likes

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Cant sync song from from my Macbook Pro to iPhone 6

I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user. I created a new playlist on my Macbook and I pressed the Downloaded button, but when I press Download on my Iphone, it just show "Download...

Newbie

I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user.   I created a new playlist on my Macbook and I pressed the Downloaded button, bu...

421 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! Won't connect to Facebook

When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?

Casual Listener

When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?

Hubo

Community Legend

1590 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Asking about Offline Usage when I am Online

I have been trying to download my "songs" playlist that i have and it keeps asking me if I want to get premium even though I am On the WiFi and the Wifi is working fine on everything eles and for some reason on my phone it keeps asking me about this....

Casual Listener

I have been trying to download my "songs" playlist that i have and it keeps asking me if I want to get premium even though I am On the WiFi and the Wifi is working fine on everything eles and for som...

Hubo

Community Legend

761 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

BMW idrive Connection Error

Receiving the following Connection Error when trying to launch Spotify with iDrive. Spotify 5.7.0 iOS 9.3.2 Apple 6s 2014 BMW I have seen previous problems with similar looking errors , but this is not the Completion Block error

Newbie

Receiving the following Connection Error when trying to launch Spotify with iDrive.    Spotify 5.7.0  iOS 9.3.2  Apple 6s  2014 BMW    I have seen previous p...

imtheneal

Casual Listener

1368 Views

1 replies

2 likes

  • 1368 Views
  • 1 replies
  • 2 likes

Cambio di canzone

Ultimamente mi capita che mentre ascolto oppure alla fine di una canzone anche se ho altre canzoni in coda l'app mi apre una radio ed escono altre canzoni. Come mai? Posso risolvere?

Newbie

Ultimamente mi capita che mentre ascolto oppure alla fine di una canzone anche se ho altre canzoni in coda l'app mi apre una radio ed escono altre canzoni. Come mai? Posso risolvere?

7927 Views

0 replies

10 likes

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  • 0 replies
  • 10 likes

Sonos controller stops playing after evey song

The Sonos controller stops play after every song when playing Spotify. Anyone know how to solve this? I have tried deleting and reinstalling both apps on my iPhone but the problem persists.

Newbie

The Sonos controller stops play after every song when playing Spotify. Anyone know how to solve this? I have tried deleting and reinstalling both apps on my iPhone but the problem persists. 

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
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Syncing between iphone and computer

Hello There,I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files. To be clear, if I have a downloaded song on my computer, I don't want it to have it downl...

Newbie

Hello There, I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files.  To be clear, if I have a down...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Error posting to tumblr

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Newbie

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Heartfulebby

Newbie

1487 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify crashing on iphone

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

Casual Listener

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

wmayer99

Newbie

884 Views

5 replies

0 likes

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  • 5 replies
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The app freezes when i open it.

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the app 3 times and the problems continues.

Newbie

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the ap...

Ibonsall14

Gig Goer

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
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"Now Playing" display misaligned on iPad

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, the thumbs-up button is actually off the screen.

Casual Listener

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, ...

764 Views

0 replies

1 likes

  • 764 Views
  • 0 replies
  • 1 likes