Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237963 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119199 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447585 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305629 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.
I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.
Spotify Star
172909 Views
1 replies
3 likes
So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it will prompt you ONLY ONCE to accept the carplay, clicking on NOT ...
So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it...
616 Views
0 replies
0 likes
Community Legend
722 Views
3 replies
0 likes
I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!
I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!
Regular
442 Views
1 replies
0 likes
So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...
So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...
Spotify Star
814 Views
5 replies
0 likes
Hi, I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone. My problem is that Spotify never clean space, when I change the “offline” setting of the playlist. I also tried to uninstall completely Spotify from the iPhone,...
Hi, I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone. &nb...
Newbie
32374 Views
4 replies
0 likes
Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...
Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars,...
Not applicable
1232 Views
2 replies
0 likes
I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...
I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...
Casual Listener
1035 Views
1 replies
0 likes
I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...
I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...
Casual Listener
766 Views
2 replies
0 likes
Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....
Description: Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, Y...
Casual Listener
2584 Views
1 replies
0 likes
We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you
We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you
419 Views
0 replies
0 likes
I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...
I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the...
Regular
1566 Views
2 replies
0 likes
En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘
En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻♀️
Newbie
457 Views
1 replies
0 likes
I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...
I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried: Restart...
Not applicable
2562 Views
9 replies
4 likes
Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...
Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...
Regular
1431 Views
1 replies
1 likes
This post has been moved to Ongoing Issues.
This post has been moved to Ongoing Issues.
361 Views
0 replies
0 likes
Spotify Star
501 Views
1 replies
0 likes
I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...
I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please ...
Roadie
730 Views
1 replies
0 likes
