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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36685 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101988 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1277 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298778 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125632 Views

19 replies

38 likes

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Syncing between iphone and computer

Hello There,I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files. To be clear, if I have a downloaded song on my computer, I don't want it to have it downl...

Newbie

Hello There, I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files.  To be clear, if I have a down...

339 Views

0 replies

0 likes

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Error posting to tumblr

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Newbie

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Heartfulebby

Newbie

1462 Views

3 replies

0 likes

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Spotify crashing on iphone

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

Casual Listener

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

wmayer99

Newbie

873 Views

5 replies

0 likes

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The app freezes when i open it.

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the app 3 times and the problems continues.

Newbie

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the ap...

Ibonsall14

Gig Goer

637 Views

1 replies

0 likes

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"Now Playing" display misaligned on iPad

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, the thumbs-up button is actually off the screen.

Casual Listener

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, ...

750 Views

0 replies

1 likes

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Track details no longer displayed on car radio since updated to Spotify 7.8.0.404

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. If I disconnect my iphone and then reconnect it, it...

Casual Listener

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. ...

457 Views

0 replies

0 likes

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synchronize local files

Hey i want to synchronize my local files to my iphone but it doesent work.I think the problem is that i use the public network of our hotel, but we have no private network

Newbie

Hey i want to synchronize my local files to my iphone but it doesent work. I think the problem is that i use the public network of our hotel, but we have no private network

444 Views

0 replies

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Does Spotify use local files even when online?

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access). Or, does Spotify stream everything when connected to internet?Thanks!

Regular

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access).  Or, does Spo...

ryankum

Music Fan

618 Views

1 replies

0 likes

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Solved!! My family subscription isn't recognised on my iphone

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is there something else I need to be doing to be able ...

Newbie

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is ...

Maxim

Spotify Star

487 Views

1 replies

0 likes

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Memória cheia

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb,O mesmo número em mais mp3 e igual a 894 mb aproximadamente.

Newbie

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb, O mesmo númer...

439 Views

0 replies

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Songs play without sound/unresponsive

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This has happened with two different vehicles, first with a JV...

Newbie

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This h...

386 Views

0 replies

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Superuser Contribution Facebook name still on account name

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username. I went to Facebook and logged out of Spotify and e...

Newbie

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username....

ParkJimin

Music Fan

1693 Views

9 replies

0 likes

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Getting Local Files from mac to iPhone

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doesn't let me play it from my phone. What should I do...

Casual Listener

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doe...

416 Views

0 replies

0 likes

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Some songs wont play on my iPhone

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

Regular

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

user-removed

Not applicable

1906 Views

14 replies

0 likes

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Superuser Contribution Spotify thinks I'm Abroad??

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for 14 days." I've never been outside of the US!! I've...

Newbie

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for...

Erika

Roadie

427 Views

1 replies

0 likes

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Starbucks Partners Spotify Premium on multiple devices?

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner numbers to get Premium on my laptop, but it says that my ...

Visitor

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner number...

1140 Views

0 replies

0 likes

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Premium option not working

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

Newbie

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

259 Views

0 replies

0 likes

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Impossible to reach someone at Spotify ?

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago and I lost my phone and wasn't able to use that 3 mo...

Newbie

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago a...

thisissostupid9

Regular

394 Views

1 replies

0 likes

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