Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237553 Views

27 replies

5 likes

  • 237553 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118750 Views

116 replies

13 likes

Other
  • 118750 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305492 Views

62 replies

16 likes

  • 305492 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130822 Views

19 replies

38 likes

  • 130822 Views
  • 19 replies
  • 38 likes

Music search

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through the site and also on all of my mates Spotify account...

Regular

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through t...

Bittencourt

Spotify Star

1221 Views

13 replies

0 likes

  • 1221 Views
  • 13 replies
  • 0 likes

Music does not mute when I take or make a call

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix, still plays while I am on call. Suggestions?

Newbie

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Solved!! voice control for ios

Will spotify work with Siri like apple music So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it to work like siri does with Apple Music.. Thanks

Casual Listener

Will spotify work with Siri like apple music  So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it...

savannahmeyer

Casual Listener

2382 Views

1 replies

0 likes

  • 2382 Views
  • 1 replies
  • 0 likes

Downloaded music won't play offline

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app and re-installing but nothing. All play fine when ...

Newbie

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Playlist Radio - Ipad App

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App? If so how do you do this?

Casual Listener

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App?  If so how do you do this?

aroy11462

Casual Listener

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Songs won't play in right order and shuffle is off

I have Spotify premium but when my playlist is sorted by artist it plays songs in random order for no reason. However if I have the playlist sorted by any other way it works like it's supposed to. Any idea what's making it shuffle only when listed by...

Newbie

I have Spotify premium but when my playlist is sorted by artist it plays songs in random order for no reason. However if I have the playlist sorted by any other way it works like it's supposed to. An...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! New layout

Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a problem with my account.

Newbie

Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a prob...

Hubo

Community Legend

5561 Views

18 replies

0 likes

  • 5561 Views
  • 18 replies
  • 0 likes

Streaming issue from Spotify App to Denon DM40 via Airport Express

Hi All, I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi via Apple's Airport Express router thus giving the Hi-Fi Apple's Ai...

Newbie

Hi All,   I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi vi...

765 Views

0 replies

0 likes

  • 765 Views
  • 0 replies
  • 0 likes

Going on artist doesn't take me to their page

So, until recently this issue only affected one artist. Now it seems to be affecting a few more.In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usually take me to the artist's page (which is my prefer...

Newbie

So, until recently this issue only affected one artist. Now it seems to be affecting a few more. In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usu...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Can't sign in iPhone 5s

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried again and it didn't work I also tried deleting the app ...

Newbie

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried agai...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have frien...

Casual Listener

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of t...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Spotify offline

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and loads things even though I have cellular data off for i...

Regular

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and load...

dillpick8

Regular

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Car Bluetooth connection not streaming

Hey all,When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a couple seconds. I am still able to make calls via Bluetooth...

Newbie

Hey all, When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a coup...

888 Views

0 replies

0 likes

  • 888 Views
  • 0 replies
  • 0 likes

Intermittent songs whilst overseas

HiI have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as the screenshots show.I have rebooted phone, reinstalled t...

Newbie

Hi I have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as th...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...

Newbie

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Play an entire album

Why is it so confusing/hard to play an entire album? Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album it goes back into the queue, or the play button is "Shuff...

Newbie

Why is it so confusing/hard to play an entire album?  Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album ...

887 Views

0 replies

0 likes

Album order of play
shuffle issue
  • 887 Views
  • 0 replies
  • 0 likes

Spotify auto remove songs from my self created album

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode, it did the same thing.

Newbie

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode...

Bittencourt

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Import from iTunes discrepancy

Hello all,I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app. These songs show up on my iPhone spotify playlists, ...

Newbie

Hello all, I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app....

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

how to use family plan

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Newbie

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Bittencourt

Spotify Star

172904 Views

1 replies

3 likes

  • 172904 Views
  • 1 replies
  • 3 likes