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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232472 Views

27 replies

5 likes

  • 232472 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114072 Views

116 replies

13 likes

Other
  • 114072 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2296 Views

0 replies

0 likes

iOS
  • 2296 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303909 Views

61 replies

16 likes

  • 303909 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129639 Views

19 replies

38 likes

  • 129639 Views
  • 19 replies
  • 38 likes

Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...

Newbie

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Play an entire album

Why is it so confusing/hard to play an entire album? Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album it goes back into the queue, or the play button is "Shuff...

Newbie

Why is it so confusing/hard to play an entire album?  Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album ...

883 Views

0 replies

0 likes

Album order of play
shuffle issue
  • 883 Views
  • 0 replies
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Spotify auto remove songs from my self created album

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode, it did the same thing.

Newbie

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode...

Bittencourt

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Import from iTunes discrepancy

Hello all,I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app. These songs show up on my iPhone spotify playlists, ...

Newbie

Hello all, I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app....

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

how to use family plan

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Newbie

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Bittencourt

Spotify Star

172901 Views

1 replies

3 likes

  • 172901 Views
  • 1 replies
  • 3 likes

CARPLAY TEMP FIX!!!

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it will prompt you ONLY ONCE to accept the carplay, clicking on NOT ...

Newbie

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare.    I found that if I deleted the app, REINSTALLED and connected to my car it...

608 Views

0 replies

0 likes

Carplay
  • 608 Views
  • 0 replies
  • 0 likes

Log in fail

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

Newbie

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

thisissostupid9

Regular

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

Casual Listener

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...

Bittencourt

Spotify Star

796 Views

5 replies

0 likes

  • 796 Views
  • 5 replies
  • 0 likes

Spotify Premium - How free space from iPhone

Hi, I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone. My problem is that Spotify never clean space, when I change the “offline” setting of the playlist. I also tried to uninstall completely Spotify from the iPhone,...

Regular

Hi,             I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone.        &nb...

wipfly

Newbie

32336 Views

4 replies

0 likes

  • 32336 Views
  • 4 replies
  • 0 likes

Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

Visitor

Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...

user-removed

Not applicable

1218 Views

2 replies

0 likes

  • 1218 Views
  • 2 replies
  • 0 likes

iPad Pro 12.9" - "now playing" view is too large, can't thumbs up/down or see text, its cut off

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...

Casual Listener

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...

daydullcom

Casual Listener

1023 Views

1 replies

0 likes

  • 1023 Views
  • 1 replies
  • 0 likes

How can I see downloaded songs that aren't on my songs list?

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...

Casual Listener

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...

sonicsoulder

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Solved!! Can Only Go Online with WiFi. Offline with Cellular Data.

Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....

Casual Listener

Description: Spotify will not connect/go online over cellular data.  Connects immediately without a problem of WiFi.  All other data-intensive/streaming apps work fine (Facebook, Y...

NguyenJulian

Casual Listener

2579 Views

1 replies

0 likes

  • 2579 Views
  • 1 replies
  • 0 likes

iPad app

We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you

Newbie

We need help on our iPad spotify isn't working keeps saying we are timed out  and need to contact you

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

iOS app DNS weirdness...

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...

Casual Listener

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all.  When I use the DNSCrypt server, the...

quickmana32

Regular

1544 Views

2 replies

0 likes

dns
dnscrypt
iOS 10
  • 1544 Views
  • 2 replies
  • 0 likes

Música que no tengo.

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘‍

Casual Listener

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻‍♀️

jaferbp

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Downloaded songs not playing offline - iPhone

I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...

Music Fan

I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline.   I have tried: Restart...

user-removed

Not applicable

2545 Views

9 replies

4 likes

  • 2545 Views
  • 9 replies
  • 4 likes