Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29866 Views

40 replies

9 likes

  • 29866 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94444 Views

115 replies

12 likes

Other
  • 94444 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

971 Views

0 replies

0 likes

iOS
  • 971 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293590 Views

60 replies

15 likes

  • 293590 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123618 Views

19 replies

38 likes

  • 123618 Views
  • 19 replies
  • 38 likes

BMW idrive Connection Error

Receiving the following Connection Error when trying to launch Spotify with iDrive. Spotify 5.7.0 iOS 9.3.2 Apple 6s 2014 BMW I have seen previous problems with similar looking errors , but this is not the Completion Block error

Newbie

Receiving the following Connection Error when trying to launch Spotify with iDrive.    Spotify 5.7.0  iOS 9.3.2  Apple 6s  2014 BMW    I have seen previous p...

imtheneal

Casual Listener

1329 Views

1 replies

2 likes

  • 1329 Views
  • 1 replies
  • 2 likes

Cambio di canzone

Ultimamente mi capita che mentre ascolto oppure alla fine di una canzone anche se ho altre canzoni in coda l'app mi apre una radio ed escono altre canzoni. Come mai? Posso risolvere?

Newbie

Ultimamente mi capita che mentre ascolto oppure alla fine di una canzone anche se ho altre canzoni in coda l'app mi apre una radio ed escono altre canzoni. Come mai? Posso risolvere?

7893 Views

0 replies

10 likes

  • 7893 Views
  • 0 replies
  • 10 likes

Sonos controller stops playing after evey song

The Sonos controller stops play after every song when playing Spotify. Anyone know how to solve this? I have tried deleting and reinstalling both apps on my iPhone but the problem persists.

Newbie

The Sonos controller stops play after every song when playing Spotify. Anyone know how to solve this? I have tried deleting and reinstalling both apps on my iPhone but the problem persists. 

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Syncing between iphone and computer

Hello There,I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files. To be clear, if I have a downloaded song on my computer, I don't want it to have it downl...

Newbie

Hello There, I would like to download some albums and songs as local files on my computer without having the IPhone downloading the files as well as local files.  To be clear, if I have a down...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Error posting to tumblr

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Newbie

This just started happening recent. I've tried sharing songs to tumblr but it says " there was an error posting to tumblr " please try agian. I've tried resting EVERYTHING. Help please !

Heartfulebby

Newbie

1432 Views

3 replies

0 likes

  • 1432 Views
  • 3 replies
  • 0 likes

Spotify crashing on iphone

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

Casual Listener

My problem is spotify crashes when I play a song. It plays for a second then the app closes. I've been a premium user for almost a year and never had this problem can anybody help?

wmayer99

Newbie

850 Views

5 replies

0 likes

  • 850 Views
  • 5 replies
  • 0 likes

The app freezes when i open it.

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the app 3 times and the problems continues.

Newbie

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the ap...

Ibonsall14

Gig Goer

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

"Now Playing" display misaligned on iPad

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, the thumbs-up button is actually off the screen.

Casual Listener

When I tap at the bottom of the screen on iPad (iPad Air 2) in Spotify 7.8.0.404, the fullscreen display is misaligned. In landscape orientation it's merely off-center to the right, but in portrait, ...

730 Views

0 replies

1 likes

  • 730 Views
  • 0 replies
  • 1 likes

Track details no longer displayed on car radio since updated to Spotify 7.8.0.404

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. If I disconnect my iphone and then reconnect it, it...

Casual Listener

Since updating to Spotify 7.8.0.404, when ever I connect my iPhone to my car (Volvo V60) it will display the all the track info for the first few tracks fine and after that it just displays Spotify. ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

synchronize local files

Hey i want to synchronize my local files to my iphone but it doesent work.I think the problem is that i use the public network of our hotel, but we have no private network

Newbie

Hey i want to synchronize my local files to my iphone but it doesent work. I think the problem is that i use the public network of our hotel, but we have no private network

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Does Spotify use local files even when online?

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access). Or, does Spotify stream everything when connected to internet?Thanks!

Regular

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access).  Or, does Spo...

ryankum

Music Fan

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Solved!! My family subscription isn't recognised on my iphone

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is there something else I need to be doing to be able ...

Newbie

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is ...

Maxim

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Memória cheia

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb,O mesmo número em mais mp3 e igual a 894 mb aproximadamente.

Newbie

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb, O mesmo númer...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Songs play without sound/unresponsive

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This has happened with two different vehicles, first with a JV...

Newbie

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This h...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook name still on account name

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username. I went to Facebook and logged out of Spotify and e...

Newbie

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username....

ParkJimin

Music Fan

1639 Views

9 replies

0 likes

  • 1639 Views
  • 9 replies
  • 0 likes

Getting Local Files from mac to iPhone

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doesn't let me play it from my phone. What should I do...

Casual Listener

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doe...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Some songs wont play on my iPhone

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

Regular

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

user-removed

Not applicable

1808 Views

14 replies

0 likes

  • 1808 Views
  • 14 replies
  • 0 likes