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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271511 Views

58 replies

14 likes

  • 271511 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172262 Views

507 replies

108 likes

  • 172262 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114847 Views

19 replies

38 likes

  • 114847 Views
  • 19 replies
  • 38 likes

Erro no pagamento

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na minha conta, e continuo com o plano free.

Casual Listener

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na mi...

Bittencourt

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Been Charged twice and don't have premium still

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

Visitor

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

Maxim

Spotify Star

570 Views

5 replies

0 likes

  • 570 Views
  • 5 replies
  • 0 likes

Solved!! Spotify playing on more than one device.

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the time. I understand that it can't be an unlimited am...

Newbie

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the ...

deovas

Casual Listener

15740 Views

15 replies

4 likes

  • 15740 Views
  • 15 replies
  • 4 likes

iOS Mobile App - Inbox Feature Missing

Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.

Newbie

Is there any way to access your inbox via the mobile app?  I thought there used to be a bell icon that let you view your messages.

Maxim

Spotify Star

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Spotify automaticly stops or continue a song

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in-ears either

Casual Listener

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in...

Hubo

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

[iOS] Siri Integration with the iOS 10 Siri Developer API

Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?

Newbie

Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Starbucks Linking

I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks app and it shows the account not linked. I've tried l...

Casual Listener

I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks ap...

itu_

Community Legend

1011 Views

3 replies

1 likes

  • 1011 Views
  • 3 replies
  • 1 likes

Automatically logging in to brother's account through Facebook

I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his. I have facebook installed on my iPad, I'm logged in with ...

Casual Listener

  I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his...

Josnl89

Casual Listener

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Url Schemes search (App link) not working

Hello everyone, Brief description of the issue:We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash. Steps to reproduce the issue:The step can be reproduced without code, just open safari and ...

Newbie

Hello everyone,   Brief description of the issue: We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash.   Steps to r...

nferocious76

Regular

2599 Views

1 replies

0 likes

  • 2599 Views
  • 1 replies
  • 0 likes

When will premium buy button be fixed on iOS

Defect in iOS app that means when try to buy premium (press button) nothing happens.If anyone knows someone at Spotify please ask them to test & fixIf you only test one Burton test this

Casual Listener

Defect in iOS app that means when try to buy premium (press button) nothing happens. If anyone knows someone at Spotify please ask them to test & fix If you only test one Burton test this

Antonytm

Casual Listener

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Help!!! Subscribed to premium but still on free mode

I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..

Newbie

I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..

MattSuda

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

premium

I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data. Am I doing something incorrect?

Newbie

I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data.  Am I doing something incorrect?

MattSuda

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Recurring 30 day trial but I just want to buy!?

I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having the 30 day trial however it won't let me proceed, a...

Newbie

I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having ...

MattSuda

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Spotify is downloading all the Music again

After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the Library, but it is downloading everything again. Sp...

Casual Listener

After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the ...

Flxxx

Casual Listener

2321 Views

6 replies

0 likes

  • 2321 Views
  • 6 replies
  • 0 likes

Solved!! spotify syncing issue on ipod touch

Sorry if this has been answered but I didn't see it. I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that. I went through and spent about 2 hours saving enough albums to really have a base c...

Regular

Sorry if this has been answered but I didn't see it.   I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that.   I went through a...

crazbound

Regular

3171 Views

5 replies

0 likes

  • 3171 Views
  • 5 replies
  • 0 likes

Usin spotify to control multiple devices-bandwidth usage

Hi all,If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone?I ask because my mobile and ipad have different mobile usage allowances.Can anyone help?

Newbie

Hi all, If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone? I ask because my mobile and ipad ...

Jacob

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

Visitor

Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Não consigo acessar

Não consigo entrar na minha conta pelo iPhone 5S. Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse endereço de e-mail". Já tentei mudar a senha e desinstala...

Newbie

Não consigo entrar na minha conta pelo iPhone 5S.  Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse ...

Bittencourt

Spotify Star

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps freezing on iOS

The updated design looks great, but since the update it has become quite sluggish and unresponsive. Usually once the application has just started or reloaded it appears to hang, I think it's stuck making a http request to validate the session. The pr...

Casual Listener

The updated design looks great, but since the update it has become quite sluggish and unresponsive. Usually once the application has just started or reloaded it appears to hang, I think it's stuck ma...

andy_garay75

Newbie

28756 Views

8 replies

0 likes

  • 28756 Views
  • 8 replies
  • 0 likes

Solved!! Offline & Storage

I am a premium member but my technology skills are not. I have an Iphone 6 and have quite a few playlists that I have marked as "available offline" but I do not see what is the maximum on that I am able to do. Yesterday, when I was downloading some t...

Casual Listener

I am a premium member but my technology skills are not. I have an Iphone 6 and have quite a few playlists that I have marked as "available offline" but I do not see what is the maximum on that I am a...

Spilly70

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes