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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43376 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109072 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Can Only Go Online with WiFi. Offline with Cellular Data.

Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....

Casual Listener

Description: Spotify will not connect/go online over cellular data.  Connects immediately without a problem of WiFi.  All other data-intensive/streaming apps work fine (Facebook, Y...

NguyenJulian

Casual Listener

2571 Views

1 replies

0 likes

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iPad app

We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you

Newbie

We need help on our iPad spotify isn't working keeps saying we are timed out  and need to contact you

408 Views

0 replies

0 likes

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iOS app DNS weirdness...

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...

Casual Listener

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all.  When I use the DNSCrypt server, the...

quickmana32

Regular

1536 Views

2 replies

0 likes

dns
dnscrypt
iOS 10
  • 1536 Views
  • 2 replies
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Música que no tengo.

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘‍

Casual Listener

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻‍♀️

jaferbp

Newbie

439 Views

1 replies

0 likes

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  • 1 replies
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Downloaded songs not playing offline - iPhone

I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...

Music Fan

I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline.   I have tried: Restart...

user-removed

Not applicable

2509 Views

9 replies

4 likes

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  • 4 likes

PREMIUM: Dropbox songs not playable in offline mode!

Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...

Regular

Good morning,   I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...

thisissostupid9

Regular

1423 Views

1 replies

1 likes

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Superuser Contribution Spotify premium on iPhone 7 keeps logging me out

I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...

Newbie

I have spotify premium on my new Iphone 7.  I play music for work and rely on it. I keep getting error message saying my token has expired.  Failed! Refresh token to Login failed. Please ...

Mara_F

Roadie

724 Views

1 replies

0 likes

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Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

Newbie

Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...

Mara_F

Roadie

952 Views

1 replies

0 likes

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  • 1 replies
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Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

Newbie

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...

744 Views

0 replies

0 likes

  • 744 Views
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Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

Casual Listener

Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...

dlalic

Casual Listener

15162 Views

1 replies

1 likes

Raumfeld
Spotify Connect Volume Control
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I can't log in

I have Spotify premium for like 7 months now and never had any problems with it.Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a information about Spotify that I can just use it 14 days in...

Newbie

I have Spotify premium for like 7 months now and never had any problems with it. Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a inform...

377 Views

0 replies

0 likes

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Conectar cuenta con facebook

Hola comunidad ! no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada en la aplicacion desde el celular. Gracias de antemano

Newbie

Hola comunidad !   no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada e...

418 Views

0 replies

0 likes

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Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

Regular

Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...

thomaswright8

Regular

1720 Views

6 replies

0 likes

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  • 6 replies
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Facebook log in via iPhone

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, disconnected all the devices, tried to reload etc, n...

Newbie

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, d...

460 Views

0 replies

0 likes

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Offline songs won't play when in another country?

Hello, I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access.... What gives? I don't have a roaming plan, so I can't turn my cellular data on while in the U...

Regular

Hello,    I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access....   What gives?  ...

philipgreenberg

Newbie

836 Views

1 replies

0 likes

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  • 1 replies
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Chomecast Audio not available

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by rebooting the iPhone (iOS 9.1) and resetting the Ch...

Newbie

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by ...

briandoc18uk

Newbie

1968 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Downloaded 'external' songs stay greyed out

Hey,as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded immediately, also indicated by the green arrows on my p...

Casual Listener

Hey, as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded im...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes