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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45510 Views
  • 15 replies
  • 36 likes
  • 45510 Views
  • 15 replies
  • 36 likes

Changed card details

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...

  • Newbie
  • I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...
  • jairosk8
  • Music Fan
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

My subscription

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

  • Visitor
  • I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?
  • jairosk8
  • Music Fan
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

  • Casual Listener
  • Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...
  • ToolboxT
  • Roadie
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Delete everything

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

  • Newbie
  • Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one
  • Maxim
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Spotify Running - "Recommended for you" playlist no longer available?

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and deleted? It was great to have an eclectic mix at th...

  • Regular
  • One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and ...
  • Isa_mar
  • Newbie
  • 705 Views
  • 3 replies
  • 3 likes
  • 705 Views
  • 3 replies
  • 3 likes

Superuser Contribution Previous and Next Buttons on Iphone do the opposite

When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my playlists do the opposite. I would press next and it ski...

  • Casual Listener
  • When I disable shuffle on my Spotify on iOS  it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my...
  • jly004
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't use Data to Stream Music?

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...

  • Newbie
  • I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...
  • Maria_B
  • Moderator
  • 838 Views
  • 1 replies
  • 0 likes
  • 838 Views
  • 1 replies
  • 0 likes

Solved!! radio playlist

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

  • Newbie
  • De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! My own playlist starts radio once finished

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished.I don't have the repeat button on, and previous to the recent update it would simply stop when done. Now however, it immed...

  • Visitor
  • I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished. I don't have the repeat button on, and previous to the recent updat...
  • user-removed
  • Not applicable
  • 387 Views
  • 2 replies
  • 2 likes
  • 387 Views
  • 2 replies
  • 2 likes

iPhone 4

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt.Ist es möglich eine alte Version zu Installieren?

  • Newbie
  • Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt. Ist es möglich eine alte Version zu Installieren?
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Album automatically downloaded

There are some albums that I never listened too being automatically downloaded, how do I stop this?

  • Newbie
  • There are some albums that I never listened too being automatically downloaded, how do I stop this?
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

1) Can't delete song from iPhone while playing 2) Spotify crashes when switching away

2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it there and then. I don't have any way to write the son...

  • Casual Listener
  • 2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it th...
  • musiccornercv
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Plays random songs after playlist is over.

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pull my phone out and press shuffle again is not the s...

  • Newbie
  • How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pul...
  • Gonza_a
  • Newbie
  • 8152 Views
  • 2 replies
  • 0 likes
  • 8152 Views
  • 2 replies
  • 0 likes

Spotify pauses music when using google in Safari

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update.Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and my music stays playing in the background. ive delete...

  • Newbie
  • I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update. Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and...
  • 517 Views
  • 0 replies
  • 0 likes
  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Random" tracks won't play or stop playing after a 8-11 seconds

Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this issue - I have logged out of the app, deleted it from my devi...

  • Newbie
  • Hi,   I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this i...
  • Maria_B
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with other dispositve connected to my account

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and the other iPhone keeps changing my songs.I want jus...

  • Newbie
  • It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and ...
  • Maria_B
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Spotify big quality change when Camera open

Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?

  • Newbie
  • Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?
  • 637 Views
  • 0 replies
  • 2 likes
  • 637 Views
  • 0 replies
  • 2 likes

Superuser Contribution I can't get music from my desktop app to my iPhone

I have a mac running Spotify version 1.0.48.103.g15edf1ecI have an iPhone running Spotify version 7.5.0.1023The Iphone and Mac are both on the same wifi network.I can control the Mac's music playback from the phone and vice versa.I have files stored ...

  • Newbie
  • I have a mac running Spotify version 1.0.48.103.g15edf1ec I have an iPhone running Spotify version 7.5.0.1023 The Iphone and Mac are both on the same wifi network. I can control the Mac's mus...
  • Maria_B
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

sıradaki

merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?

  • Newbie
  • merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Annoying scrolling glitch

I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of playlists on the left, it will constantly select random playl...

  • Casual Listener
  • I've been having this problem on my iPad with scrolling, or really touching anything for that matter.  For example, if I have a playlist open on the right side of the screen, and my list of play...
  • sdschramm
  • Roadie
  • 2220 Views
  • 3 replies
  • 0 likes
  • 2220 Views
  • 3 replies
  • 0 likes