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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36341 Views

40 replies

10 likes

  • 36341 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101599 Views

115 replies

12 likes

Other
  • 101599 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298475 Views

61 replies

16 likes

  • 298475 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

Casual Listener

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...

Bittencourt

Spotify Star

757 Views

5 replies

0 likes

  • 757 Views
  • 5 replies
  • 0 likes

Spotify Premium - How free space from iPhone

Hi, I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone. My problem is that Spotify never clean space, when I change the “offline” setting of the playlist. I also tried to uninstall completely Spotify from the iPhone,...

Regular

Hi,             I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone.        &nb...

wipfly

Newbie

32090 Views

4 replies

0 likes

  • 32090 Views
  • 4 replies
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Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

Visitor

Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...

user-removed

Not applicable

1181 Views

2 replies

0 likes

  • 1181 Views
  • 2 replies
  • 0 likes

iPad Pro 12.9" - "now playing" view is too large, can't thumbs up/down or see text, its cut off

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...

Casual Listener

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...

daydullcom

Casual Listener

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

How can I see downloaded songs that aren't on my songs list?

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...

Casual Listener

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...

sonicsoulder

Casual Listener

746 Views

2 replies

0 likes

  • 746 Views
  • 2 replies
  • 0 likes

Solved!! Can Only Go Online with WiFi. Offline with Cellular Data.

Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....

Casual Listener

Description: Spotify will not connect/go online over cellular data.  Connects immediately without a problem of WiFi.  All other data-intensive/streaming apps work fine (Facebook, Y...

NguyenJulian

Casual Listener

2558 Views

1 replies

0 likes

  • 2558 Views
  • 1 replies
  • 0 likes

iPad app

We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you

Newbie

We need help on our iPad spotify isn't working keeps saying we are timed out  and need to contact you

396 Views

0 replies

0 likes

  • 396 Views
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iOS app DNS weirdness...

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...

Casual Listener

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all.  When I use the DNSCrypt server, the...

quickmana32

Regular

1514 Views

2 replies

0 likes

dns
dnscrypt
iOS 10
  • 1514 Views
  • 2 replies
  • 0 likes

Música que no tengo.

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘‍

Casual Listener

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻‍♀️

jaferbp

Newbie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Downloaded songs not playing offline - iPhone

I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...

Music Fan

I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline.   I have tried: Restart...

user-removed

Not applicable

2414 Views

9 replies

4 likes

  • 2414 Views
  • 9 replies
  • 4 likes

PREMIUM: Dropbox songs not playable in offline mode!

Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...

Regular

Good morning,   I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...

thisissostupid9

Regular

1409 Views

1 replies

1 likes

  • 1409 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify premium on iPhone 7 keeps logging me out

I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...

Newbie

I have spotify premium on my new Iphone 7.  I play music for work and rely on it. I keep getting error message saying my token has expired.  Failed! Refresh token to Login failed. Please ...

Mara_F

Roadie

708 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

Newbie

Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...

Mara_F

Roadie

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

Newbie

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...

729 Views

0 replies

0 likes

  • 729 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

Casual Listener

Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...

dlalic

Casual Listener

15136 Views

1 replies

1 likes

Raumfeld
Spotify Connect Volume Control
  • 15136 Views
  • 1 replies
  • 1 likes