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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29132 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93966 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293376 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123497 Views

19 replies

38 likes

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Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

Newbie

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...

719 Views

0 replies

0 likes

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Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

Casual Listener

Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...

dlalic

Casual Listener

15110 Views

1 replies

1 likes

Raumfeld
Spotify Connect Volume Control
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I can't log in

I have Spotify premium for like 7 months now and never had any problems with it.Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a information about Spotify that I can just use it 14 days in...

Newbie

I have Spotify premium for like 7 months now and never had any problems with it. Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a inform...

372 Views

0 replies

0 likes

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Conectar cuenta con facebook

Hola comunidad ! no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada en la aplicacion desde el celular. Gracias de antemano

Newbie

Hola comunidad !   no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada e...

403 Views

0 replies

0 likes

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Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

Regular

Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...

thomaswright8

Regular

1640 Views

6 replies

0 likes

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  • 6 replies
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Facebook log in via iPhone

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, disconnected all the devices, tried to reload etc, n...

Newbie

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, d...

441 Views

0 replies

0 likes

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Offline songs won't play when in another country?

Hello, I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access.... What gives? I don't have a roaming plan, so I can't turn my cellular data on while in the U...

Regular

Hello,    I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access....   What gives?  ...

philipgreenberg

Newbie

812 Views

1 replies

0 likes

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Chomecast Audio not available

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by rebooting the iPhone (iOS 9.1) and resetting the Ch...

Newbie

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by ...

briandoc18uk

Newbie

1920 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Downloaded 'external' songs stay greyed out

Hey,as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded immediately, also indicated by the green arrows on my p...

Casual Listener

Hey, as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded im...

419 Views

0 replies

0 likes

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Genius spotify

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

Casual Listener

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

Mishalu

Casual Listener

1887 Views

4 replies

0 likes

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How to see only offline songs in Spotify IOS APP

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how is an album going to update? Save, intuitively sho...

Newbie

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how...

Tony_yoga

Casual Listener

31137 Views

12 replies

8 likes

Follow button
Offline songs
save
  • 31137 Views
  • 12 replies
  • 8 likes

Paid for premium but cannot access

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my credentials are associated with another account(my previ...

Newbie

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my c...

Bittencourt

Spotify Star

517 Views

1 replies

0 likes

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Superuser Contribution All music has "greyed out", can't download

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greyed out, the downloaded option is off (as in the play...

Newbie

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greye...

MonicaM_Bogota

Roadie

971 Views

1 replies

0 likes

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  • 1 replies
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How can I subscribe premium in-app?

I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's why i'm looking for the in-app purchase, but still ...

Newbie

I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's ...

user-removed

Not applicable

786 Views

2 replies

0 likes

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inico sesion en cuenta familiar

buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)

Newbie

buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)

509 Views

0 replies

0 likes

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Cant sync song from from my Macbook Pro to iPhone 6

I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user. I created a new playlist on my Macbook and I pressed the Downloaded button, but when I press Download on my Iphone, it just show "Download...

Newbie

I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user.   I created a new playlist on my Macbook and I pressed the Downloaded button, bu...

405 Views

0 replies

0 likes

  • 405 Views
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Solved!! Won't connect to Facebook

When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?

Casual Listener

When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?

Hubo

Community Legend

1532 Views

5 replies

0 likes

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Asking about Offline Usage when I am Online

I have been trying to download my "songs" playlist that i have and it keeps asking me if I want to get premium even though I am On the WiFi and the Wifi is working fine on everything eles and for some reason on my phone it keeps asking me about this....

Casual Listener

I have been trying to download my "songs" playlist that i have and it keeps asking me if I want to get premium even though I am On the WiFi and the Wifi is working fine on everything eles and for som...

Hubo

Community Legend

718 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes