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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109060 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301897 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have frien...

Casual Listener

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of t...

609 Views

0 replies

0 likes

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Spotify offline

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and loads things even though I have cellular data off for i...

Regular

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and load...

dillpick8

Regular

525 Views

2 replies

0 likes

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  • 2 replies
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Car Bluetooth connection not streaming

Hey all,When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a couple seconds. I am still able to make calls via Bluetooth...

Newbie

Hey all, When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a coup...

870 Views

0 replies

0 likes

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Intermittent songs whilst overseas

HiI have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as the screenshots show.I have rebooted phone, reinstalled t...

Newbie

Hi I have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as th...

313 Views

0 replies

0 likes

  • 313 Views
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Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...

Newbie

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the ...

421 Views

0 replies

0 likes

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Play an entire album

Why is it so confusing/hard to play an entire album? Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album it goes back into the queue, or the play button is "Shuff...

Newbie

Why is it so confusing/hard to play an entire album?  Most of the time I want to just play an album from the beginning and listen to it, how do I do this? Half the time I start playing an album ...

876 Views

0 replies

0 likes

Album order of play
shuffle issue
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Spotify auto remove songs from my self created album

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode, it did the same thing.

Newbie

Just lke the title said, spotify recently remove 1 or 2 of my songs from my album. but today, the app decided to step up the game by remove half of the songs i added in my album. Even in offline mode...

Bittencourt

Spotify Star

535 Views

1 replies

0 likes

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Import from iTunes discrepancy

Hello all,I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app. These songs show up on my iPhone spotify playlists, ...

Newbie

Hello all, I'm curious as to why I can listen to imported songs from iTunes/other music apps on my spotify MacBook Pro app, but then am unable to listen to these same songs on my iPhone spotify app....

353 Views

0 replies

0 likes

  • 353 Views
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how to use family plan

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Newbie

I have just upgraded to family plan and have added a couple family members, but we are unsure of how to use the family plan.

Bittencourt

Spotify Star

172889 Views

1 replies

3 likes

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  • 1 replies
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CARPLAY TEMP FIX!!!

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare. I found that if I deleted the app, REINSTALLED and connected to my car it will prompt you ONLY ONCE to accept the carplay, clicking on NOT ...

Newbie

So Just like everyone else, I have almost died trying not to use spotify car play. Worst thin since obamacare.    I found that if I deleted the app, REINSTALLED and connected to my car it...

602 Views

0 replies

0 likes

Carplay
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Log in fail

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

Newbie

I try to log in clicking on log in tab, get a msg saying I have an existing account. Try to log in via FB and u receive error msg 404. Help??!!

thisissostupid9

Regular

422 Views

1 replies

0 likes

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  • 1 replies
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Spotify weird bug?

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of the sound or something like that? Or is it a weird bu...

Casual Listener

So sometimes when I'm listening to a song on high volume some of the parts of the song where they sing become instrumental or I can't hear them at all. Has this something to do with the quality of th...

Bittencourt

Spotify Star

781 Views

5 replies

0 likes

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Spotify Premium - How free space from iPhone

Hi, I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone. My problem is that Spotify never clean space, when I change the “offline” setting of the playlist. I also tried to uninstall completely Spotify from the iPhone,...

Regular

Hi,             I’m a premium user and I have the Spotify Version: 5.6.0.1110 installed in my iPhone.        &nb...

wipfly

Newbie

32255 Views

4 replies

0 likes

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Superuser Contribution No audio using USB cable in my car

Hi everyone, I have read a few topics and it appears a few people have a similar issue. I own a Mazda 2 and so do my parents. The AUX has already worked in both cars, however now the police are clocking down on people touching their phones whilst dri...

Visitor

Hi everyone,    I have read a few topics and it appears a few people have a similar issue.   I own a Mazda 2 and so do my parents.   The AUX has already worked in both cars,...

user-removed

Not applicable

1205 Views

2 replies

0 likes

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iPad Pro 12.9" - "now playing" view is too large, can't thumbs up/down or see text, its cut off

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring up the "now playing" view which shows big album art ...

Casual Listener

I'm not sure if this has always been the case because I just started using spotify on the ipad pro in the last few weeks. However, when you play music, then tap on the bottom of the screen to bring u...

daydullcom

Casual Listener

1012 Views

1 replies

0 likes

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  • 1 replies
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How can I see downloaded songs that aren't on my songs list?

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...

Casual Listener

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...

sonicsoulder

Casual Listener

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes