Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232465 Views

27 replies

5 likes

  • 232465 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114066 Views

116 replies

13 likes

Other
  • 114066 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2294 Views

0 replies

0 likes

iOS
  • 2294 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303907 Views

61 replies

16 likes

  • 303907 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129637 Views

19 replies

38 likes

  • 129637 Views
  • 19 replies
  • 38 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

Regular

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app....

673 Views

0 replies

0 likes

Account
Login
  • 673 Views
  • 0 replies
  • 0 likes

Running - Can't Detect Tempo

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried uninstalling and then reinstalling Spotify. I even...

Regular

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried...

El_Joey

Newbie

8538 Views

42 replies

1 likes

iphone
Running
tempo
  • 8538 Views
  • 42 replies
  • 1 likes

Sharing On WhatsApp

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but it doesn't let me anymore. Nothing happens when I t...

Newbie

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but ...

Bp1914

Newbie

4742 Views

1 replies

2 likes

  • 4742 Views
  • 1 replies
  • 2 likes

Spotify thinks I'm offline- shuffle play only

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is showing up as connected to wifi and everything else...

Newbie

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is ...

Miatynbob

Newbie

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on my Ipad.

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it comes to my ipad however, it simply can't connect. I'm...

Newbie

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it com...

612 Views

0 replies

0 likes

  • 612 Views
  • 0 replies
  • 0 likes

Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

Newbie

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...

Hubo

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

Visitor

Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

Casual Listener

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...

gracenote3

Newbie

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes

My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

Newbie

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

pausing due to 'playing somewhere else'

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else! I have done every conceivable thing to fix this issue...clearing cache, uninstalling, reinstalling, etc...and still every 2 min it's pau...

Newbie

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else!  I have done every conceivable thing to fix this issue...clearing cache, uninsta...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

Newbie

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

_alexcollins_

Regular

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

Newbie

Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  

_alexcollins_

Regular

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

Visitor

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

Newbie

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...

user-removed

Not applicable

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

thomasayres

Casual Listener

6733 Views

4 replies

0 likes

Slow download
  • 6733 Views
  • 4 replies
  • 0 likes

Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

Newbie

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

Newbie

Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...

danieldrake

Casual Listener

33608 Views

10 replies

5 likes

  • 33608 Views
  • 10 replies
  • 5 likes

Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

Casual Listener

Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...

Mattyyyyy

Newbie

15456 Views

8 replies

0 likes

  • 15456 Views
  • 8 replies
  • 0 likes

Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

Visitor

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...

Bittencourt

Spotify Star

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Solved!! How Do You Delete Songs from Starred Playlist

I am having trouble with the new version of Spotify. I have no idea how to remove songs from the Starred Playlist. It shows the songs on my playlist and there is a circle with three little dots inside. When I click that, it shows options like "Save" ...

Casual Listener

I am having trouble with the new version of Spotify.  I have no idea how to remove songs from the Starred Playlist.  It shows the songs on my playlist and there is a circle with three littl...

suzydevs

Casual Listener

9497 Views

5 replies

0 likes

  • 9497 Views
  • 5 replies
  • 0 likes