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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43368 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

Newbie

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...

518 Views

0 replies

0 likes

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Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

Newbie

Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...

danieldrake

Casual Listener

33506 Views

10 replies

5 likes

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  • 10 replies
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Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

Casual Listener

Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...

Mattyyyyy

Newbie

15432 Views

8 replies

0 likes

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Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

Visitor

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...

Bittencourt

Spotify Star

714 Views

3 replies

0 likes

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Solved!! How Do You Delete Songs from Starred Playlist

I am having trouble with the new version of Spotify. I have no idea how to remove songs from the Starred Playlist. It shows the songs on my playlist and there is a circle with three little dots inside. When I click that, it shows options like "Save" ...

Casual Listener

I am having trouble with the new version of Spotify.  I have no idea how to remove songs from the Starred Playlist.  It shows the songs on my playlist and there is a circle with three littl...

suzydevs

Casual Listener

9473 Views

5 replies

0 likes

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Preview song shared on facebook

Why some song shared on facebook isn't possible listen to preview(30 sec)?

Casual Listener

Why some song shared on facebook isn't possible listen to preview(30 sec)?

541 Views

0 replies

0 likes

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Gift Card

I also recently bought a spotify gift card.I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Newbie

I also recently bought a spotify gift card. I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Maxim

Spotify Star

439 Views

1 replies

0 likes

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Premium

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

Newbie

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

398 Views

0 replies

0 likes

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Solved!! Shuffle Not Being Shuffled

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not playing in order, but for the past couple of days, I'v...

Casual Listener

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not pla...

kaylanorris

Casual Listener

729 Views

2 replies

0 likes

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Music search

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through the site and also on all of my mates Spotify account...

Regular

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through t...

Bittencourt

Spotify Star

1199 Views

13 replies

0 likes

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Music does not mute when I take or make a call

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix, still plays while I am on call. Suggestions?

Newbie

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix...

502 Views

0 replies

0 likes

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Solved!! voice control for ios

Will spotify work with Siri like apple music So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it to work like siri does with Apple Music.. Thanks

Casual Listener

Will spotify work with Siri like apple music  So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it...

savannahmeyer

Casual Listener

2365 Views

1 replies

0 likes

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Downloaded music won't play offline

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app and re-installing but nothing. All play fine when ...

Newbie

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app...

332 Views

0 replies

0 likes

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Playlist Radio - Ipad App

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App? If so how do you do this?

Casual Listener

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App?  If so how do you do this?

aroy11462

Casual Listener

515 Views

1 replies

0 likes

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Songs won't play in right order and shuffle is off

I have Spotify premium but when my playlist is sorted by artist it plays songs in random order for no reason. However if I have the playlist sorted by any other way it works like it's supposed to. Any idea what's making it shuffle only when listed by...

Newbie

I have Spotify premium but when my playlist is sorted by artist it plays songs in random order for no reason. However if I have the playlist sorted by any other way it works like it's supposed to. An...

361 Views

0 replies

0 likes

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Solved!! New layout

Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a problem with my account.

Newbie

Need some help to get the newest layout for spotify. Have tried to reinstall but still no new layout. If someone else is trying to log in om my phone the new layout is there, so it seems to be a prob...

Hubo

Community Legend

5475 Views

18 replies

0 likes

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Streaming issue from Spotify App to Denon DM40 via Airport Express

Hi All, I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi via Apple's Airport Express router thus giving the Hi-Fi Apple's Ai...

Newbie

Hi All,   I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi vi...

754 Views

0 replies

0 likes

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Going on artist doesn't take me to their page

So, until recently this issue only affected one artist. Now it seems to be affecting a few more.In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usually take me to the artist's page (which is my prefer...

Newbie

So, until recently this issue only affected one artist. Now it seems to be affecting a few more. In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usu...

355 Views

0 replies

0 likes

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Can't sign in iPhone 5s

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried again and it didn't work I also tried deleting the app ...

Newbie

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried agai...

388 Views

0 replies

0 likes

  • 388 Views
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