Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35886 Views

40 replies

10 likes

  • 35886 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101125 Views

115 replies

12 likes

Other
  • 101125 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
  • 1248 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298098 Views

61 replies

16 likes

  • 298098 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125414 Views

19 replies

38 likes

  • 125414 Views
  • 19 replies
  • 38 likes

Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

Newbie

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

_alexcollins_

Regular

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

Newbie

Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  

_alexcollins_

Regular

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

Visitor

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

Newbie

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

thomasayres

Casual Listener

6702 Views

4 replies

0 likes

Slow download
  • 6702 Views
  • 4 replies
  • 0 likes

Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

Newbie

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

Newbie

Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...

danieldrake

Casual Listener

33342 Views

10 replies

5 likes

  • 33342 Views
  • 10 replies
  • 5 likes

Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

Casual Listener

Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...

Mattyyyyy

Newbie

15366 Views

8 replies

0 likes

  • 15366 Views
  • 8 replies
  • 0 likes

Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

Visitor

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...

Bittencourt

Spotify Star

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Solved!! How Do You Delete Songs from Starred Playlist

I am having trouble with the new version of Spotify. I have no idea how to remove songs from the Starred Playlist. It shows the songs on my playlist and there is a circle with three little dots inside. When I click that, it shows options like "Save" ...

Casual Listener

I am having trouble with the new version of Spotify.  I have no idea how to remove songs from the Starred Playlist.  It shows the songs on my playlist and there is a circle with three littl...

suzydevs

Casual Listener

9417 Views

5 replies

0 likes

  • 9417 Views
  • 5 replies
  • 0 likes

Preview song shared on facebook

Why some song shared on facebook isn't possible listen to preview(30 sec)?

Casual Listener

Why some song shared on facebook isn't possible listen to preview(30 sec)?

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Gift Card

I also recently bought a spotify gift card.I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Newbie

I also recently bought a spotify gift card. I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Maxim

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Premium

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

Newbie

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! Shuffle Not Being Shuffled

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not playing in order, but for the past couple of days, I'v...

Casual Listener

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not pla...

kaylanorris

Casual Listener

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

Music search

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through the site and also on all of my mates Spotify account...

Regular

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through t...

Bittencourt

Spotify Star

1157 Views

13 replies

0 likes

  • 1157 Views
  • 13 replies
  • 0 likes

Music does not mute when I take or make a call

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix, still plays while I am on call. Suggestions?

Newbie

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Solved!! voice control for ios

Will spotify work with Siri like apple music So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it to work like siri does with Apple Music.. Thanks

Casual Listener

Will spotify work with Siri like apple music  So I can say play song and Spotify will play the song and not use Apple music. Or maybe there is an app that can? I have soundhound but I can get it...

savannahmeyer

Casual Listener

2344 Views

1 replies

0 likes

  • 2344 Views
  • 1 replies
  • 0 likes

Downloaded music won't play offline

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app and re-installing but nothing. All play fine when ...

Newbie

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Playlist Radio - Ipad App

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App? If so how do you do this?

Casual Listener

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App?  If so how do you do this?

aroy11462

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes