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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232459 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114055 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2293 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303906 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129634 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App Freezes

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email and password and it's unresponsive again!!!!!! Whe...

Newbie

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email...

Bittencourt

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

SPOTFY Plano Família

Gostaria de saber sobre o SPOTFY família...Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser feito pra parentes que moram no mesmo endereço!Eu ac...

Visitor

Gostaria de saber sobre o SPOTFY família... Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser...

Bittencourt

Spotify Star

1312 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Album tracklist out of order using BMW Connected

Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't have shuffle on. Thank you in advance.

Casual Listener

Hello,   I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car.  I have deleted and downloaded the latest version and don't hav...

Siyfion

Visitor

905 Views

2 replies

1 likes

  • 905 Views
  • 2 replies
  • 1 likes

Track time and duration/time left disappears

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of playback. I then have to exit that view (back to pl...

Casual Listener

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of ...

sdmullen

Casual Listener

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Endless payment loop

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me back to the zip code page. I've tried relogging, do...

Newbie

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me ...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Spotify does not work after 14 days abroad

Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days only" and cannot move on. I have already tried changing the ...

Casual Listener

Hi everyone,   I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days ...

Hubo

Community Legend

1067 Views

3 replies

0 likes

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  • 3 replies
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No Behind The Lyrics?

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

Casual Listener

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

JMac550

Casual Listener

1083 Views

2 replies

0 likes

  • 1083 Views
  • 2 replies
  • 0 likes

Spotify connect

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds before the end of the song. Pls how to fix the bug

Newbie

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds be...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
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iOS 9.3 excessive battery drain on iPhone 6

Hi, is anyone else suffering from excessive battery drain using Spotify lately?ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at 100% and listening for about 15 mins in the morning would dr...

Casual Listener

Hi,  is anyone else suffering from excessive battery drain using Spotify lately? ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at ...

QuiriniusGast

Roadie

10115 Views

13 replies

4 likes

  • 10115 Views
  • 13 replies
  • 4 likes

Solved!! Will I be charged after my 7 Day Trial is up?

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Visitor

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Bittencourt

Spotify Star

781 Views

2 replies

1 likes

  • 781 Views
  • 2 replies
  • 1 likes

7 day free trial

this is what happens when i press the link to get the 7 day free trial.. what can i do?

Newbie

this is what happens when i press the link to get the 7 day free trial.. what can i do?

422 Views

0 replies

0 likes

  • 422 Views
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iOS Update deleted a lot of saved music

Hi Guys, I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, just half to 3/4 of all artists have been deleted, and a lot ...

Newbie

Hi Guys,   I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, j...

377 Views

0 replies

0 likes

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My Spotify is not playing the playlists in order

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to do.

Newbie

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to d...

lolothebagel

Newbie

1972 Views

3 replies

2 likes

  • 1972 Views
  • 3 replies
  • 2 likes

Spotify streaming downloaded songs **bleep**

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeared which led me to the conclusion that downloading the tr...

Music Fan

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeare...

Reiszecke

Music Fan

893 Views

2 replies

0 likes

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  • 2 replies
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Genius Behind the Lyrics Won't Stay Off

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working... I'll go into my preferences on my iPhone app scroll down to the bottom of the playback options and click to disable the Behind t...

Newbie

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working...  I'll go into my preferences on my iPhone app scroll down to the bottom...

1285 Views

0 replies

3 likes

Behind the lyrics
Genius
Software problems
update bug
Update Help
  • 1285 Views
  • 0 replies
  • 3 likes

WhatsApp sharing

I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.

Newbie

I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.

Hubo

Community Legend

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Skipping Songs

Hello, I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and it works fine. I will be glad if you can help me on this.

Newbie

Hello,   I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and...

Inga88

Newbie

757 Views

2 replies

0 likes

  • 757 Views
  • 2 replies
  • 0 likes

ipad offline

Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella canzone e non va avanti, devo passare io alla canzone ...

Newbie

Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella can...

421 Views

0 replies

0 likes

  • 421 Views
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  • 0 likes

Ios 7.1.2

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se venden en autoservicios son de mucha ayuda les pido de...

Newbie

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se ven...

696 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes