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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28759 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93665 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

934 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293216 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123432 Views

19 replies

38 likes

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Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

Newbie

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...

Hubo

Community Legend

475 Views

1 replies

0 likes

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Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

Visitor

Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...

586 Views

0 replies

0 likes

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Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

Casual Listener

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...

gracenote3

Newbie

874 Views

1 replies

0 likes

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  • 1 replies
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My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

Newbie

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...

368 Views

0 replies

0 likes

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pausing due to 'playing somewhere else'

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else! I have done every conceivable thing to fix this issue...clearing cache, uninstalling, reinstalling, etc...and still every 2 min it's pau...

Newbie

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else!  I have done every conceivable thing to fix this issue...clearing cache, uninsta...

330 Views

0 replies

0 likes

  • 330 Views
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Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

Newbie

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

_alexcollins_

Regular

394 Views

1 replies

0 likes

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  • 1 replies
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Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

Newbie

Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  

_alexcollins_

Regular

362 Views

1 replies

0 likes

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  • 1 replies
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offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

Visitor

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

334 Views

0 replies

0 likes

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Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

Newbie

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...

user-removed

Not applicable

451 Views

1 replies

0 likes

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  • 1 replies
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Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

thomasayres

Casual Listener

6668 Views

4 replies

0 likes

Slow download
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Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

Newbie

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...

500 Views

0 replies

0 likes

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Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

Newbie

Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...

danieldrake

Casual Listener

33150 Views

10 replies

5 likes

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  • 10 replies
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Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

Casual Listener

Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...

Mattyyyyy

Newbie

15261 Views

8 replies

0 likes

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Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

Visitor

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...

Bittencourt

Spotify Star

668 Views

3 replies

0 likes

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  • 3 replies
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Solved!! How Do You Delete Songs from Starred Playlist

I am having trouble with the new version of Spotify. I have no idea how to remove songs from the Starred Playlist. It shows the songs on my playlist and there is a circle with three little dots inside. When I click that, it shows options like "Save" ...

Casual Listener

I am having trouble with the new version of Spotify.  I have no idea how to remove songs from the Starred Playlist.  It shows the songs on my playlist and there is a circle with three littl...

suzydevs

Casual Listener

9382 Views

5 replies

0 likes

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  • 5 replies
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Preview song shared on facebook

Why some song shared on facebook isn't possible listen to preview(30 sec)?

Casual Listener

Why some song shared on facebook isn't possible listen to preview(30 sec)?

520 Views

0 replies

0 likes

  • 520 Views
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Gift Card

I also recently bought a spotify gift card.I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Newbie

I also recently bought a spotify gift card. I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Maxim

Spotify Star

401 Views

1 replies

0 likes

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  • 1 replies
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Premium

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

Newbie

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

375 Views

0 replies

0 likes

  • 375 Views
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Solved!! Shuffle Not Being Shuffled

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not playing in order, but for the past couple of days, I'v...

Casual Listener

For the past couple of days, I've been listening to Spotify on my phone. And even though I DO NOT have Spotify Premium, and my only option is to shuffle, the music isn't being shuffled. It is not pla...

kaylanorris

Casual Listener

677 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes