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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232452 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114032 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303904 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

can't send songs to friends

Hello! On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating.

Casual Listener

Hello!   On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating. 

city1ights

Casual Listener

1167 Views

5 replies

0 likes

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  • 5 replies
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Downloaded songs won't download to iPhone

I have downloaded songs onto my computer, and added them to a playlist that is downloaded (so that I can play offline). My phone, however, will not download the songs that are local files. Why? I have plenty of room on my phone (16GB+), re-installed ...

Casual Listener

I have downloaded songs onto my computer, and added them to a playlist that is downloaded (so that I can play offline).   My phone, however, will not download the songs that are local files. &...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

Where is the waiting list gone?

Since a few weeks I am missing the opportunity to check and change the Songs i am putting to my waiting List.Did. you change the way to get there Or what did happen?

Newbie

Since a few weeks I am missing the opportunity to check and change the Songs i am putting to my waiting List. Did. you change the way to get there Or what did happen?

nzuelzke

Casual Listener

4011 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify playlists are not in order, when using Apple Carplay

Hey guys, Just noticed that Playlists are not in order when using apple carplay? Is this just for me, or anyone else get this issue?

Regular

Hey guys,   Just noticed that Playlists are not in order when using apple carplay?   Is this just for me, or anyone else get this issue?

pope_adam

Casual Listener

1257 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify BMW Integration - Ver.7.7.0.850

Hi there (again).Since the previous update and this last also, spotify doesn't display album art preview while browsing throught albums into playlists and radios. Sometimes the arts appear by opening a folder or playlist, going back and entering agai...

Music Fan

Hi there (again). Since the previous update and this last also, spotify doesn't display album art preview while browsing throught albums into playlists and radios. Sometimes the arts appear by openi...

0utsider

Music Fan

601 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists 'waiting to download'

Ón both my iPad and iPhone, my songs which i have saved (made available for offline) just have a grey arrow next to them instead of green. I am a premium user and just wondering why my songs aren't available for offline use??

Newbie

Ón both my iPad and iPhone, my songs which i have saved (made available for offline) just have a grey arrow next to them instead of green. I am a premium user and just wondering why my songs aren't a...

Qjjonker

Newbie

7350 Views

5 replies

7 likes

  • 7350 Views
  • 5 replies
  • 7 likes

What the **bleep**!Need some help with delating artist from my library

Dear Everbody, i dont know where to start. But what kind of madness is it to get an answer to simple questions. I needed 10min to get to this sheet. I have to log in two times.What the **bleep**?? Ok simple question how can I delete artist from my li...

Newbie

Dear Everbody,   i dont know where to start. But what kind of madness is it to get an answer to simple questions. I needed 10min to get to this sheet. I have to log in two times.What the **ble...

410 Views

0 replies

0 likes

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To everyone

Okay so when I filter my music in my playlist, I choose the "artist" filter and my music is shown in order. The only problem is that when I choose a song my "que" isn't playing my songs in order and I don't know how to fix it. I've tried deleting my ...

Casual Listener

Okay so when I filter my music in my playlist, I choose the "artist" filter and my music is shown in order. The only problem is that when I choose a song my "que" isn't playing my songs in order and ...

NGminder

Newbie

943 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Music won't play or download offline

My music won't play it just stays there at 00.00 time and it won't download offline either the offline symbol just stays grey

Regular

My music won't play it just stays there at 00.00 time and it won't download offline either the offline symbol just stays grey

Swanny

Community Legend

808 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Plan Familiar Spotify

Mi familia y yo llevamos algún tiempo usando el plan familiar de Spotify pero ahora me aparece que yo tengo la Cuenta Gratis y no la premium y a los demás les sigue apareciendo la premium... como puedo solucionar este problema?

Newbie

Mi familia y yo llevamos algún tiempo usando el plan familiar de Spotify pero ahora me aparece que yo tengo la Cuenta Gratis y no la premium y a los demás les sigue apareciendo la premium... como pue...

439 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Night Lovell

My Night Lovell songs went.. Why? When I try to play it is says "Song Unavailable". Help plss

Newbie

My Night Lovell songs went.. Why? When I try to play it is says "Song Unavailable". Help plss

knowxl3gend1

Casual Listener

5190 Views

15 replies

6 likes

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  • 15 replies
  • 6 likes

Why don't I get any notifications?

Hello guys,I use Spotify (1.045.186.g3b5036d6) on Mac (macOS Sierra Version 10.12.2) and I use Spotify (7.4.01643) on my iPhone (iOS 10.2.1) and I don't receive any notifications. Look at my settings: [1] my settings online[2]-[4] my settings in the ...

Regular

Hello guys, I use Spotify (1.045.186.g3b5036d6) on Mac (macOS Sierra Version 10.12.2) and I use Spotify (7.4.01643) on my iPhone (iOS 10.2.1) and I don't receive any notifications. Look at my settin...

KeinNamne

Regular

1175 Views

3 replies

1 likes

  • 1175 Views
  • 3 replies
  • 1 likes

Solved!! Press 'shuffle' to play a song but a completely different song plays

Hi I'm a free subscription user I have several playlists some with only one song. When I press 'shuffle' to hear a song, a completely different song plays, even when skipping the original song never comes up. I tried the Premium free trial and downlo...

Visitor

Hi I'm a free subscription user I have several playlists some with only one song. When I press 'shuffle' to hear a song, a completely different song plays, even when skipping the original song never ...

simo901r

Regular

1223 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Save songs without downloading

I got a new phone last week, and I can't figure out how to get the songs to download without hitting download. On my old phone, when I would hit save, the song would automatically download. I attached a picture from my old phone to show what I mean. ...

Casual Listener

I got a new phone last week, and I can't figure out how to get the songs to download without hitting download. On my old phone, when I would hit save, the song would automatically download. I attache...

DreamTryDoGood

Casual Listener

1793 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't select songs in Playlist Folders

This has been an issue for the past couple of months or so. When selecting a playlist folder and then selecting 'all songs', it will always play the first song, no matter what other song you try to select. This is a minor, yet very annoying issue, as...

Newbie

This has been an issue for the past couple of months or so. When selecting a playlist folder and then selecting 'all songs', it will always play the first song, no matter what other song you try to s...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Please help!!!

My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up

Newbie

My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up

Hubo

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Downloaded music will not play without WiFi

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.

Newbie

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.&nb...

Hubo

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Please help!

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify account but as if she has an "account" through App...

Newbie

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify...

Hubo

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Playlist Issues

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if this is intended, or is it a fault?

Visitor

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if t...

user-removed

Not applicable

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes