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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35891 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101148 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298104 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125418 Views

19 replies

38 likes

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  • 19 replies
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iOS 9.3 excessive battery drain on iPhone 6

Hi, is anyone else suffering from excessive battery drain using Spotify lately?ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at 100% and listening for about 15 mins in the morning would dr...

Casual Listener

Hi,  is anyone else suffering from excessive battery drain using Spotify lately? ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at ...

QuiriniusGast

Roadie

9961 Views

13 replies

4 likes

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  • 13 replies
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Solved!! Will I be charged after my 7 Day Trial is up?

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Visitor

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Bittencourt

Spotify Star

746 Views

2 replies

1 likes

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  • 2 replies
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7 day free trial

this is what happens when i press the link to get the 7 day free trial.. what can i do?

Newbie

this is what happens when i press the link to get the 7 day free trial.. what can i do?

398 Views

0 replies

0 likes

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iOS Update deleted a lot of saved music

Hi Guys, I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, just half to 3/4 of all artists have been deleted, and a lot ...

Newbie

Hi Guys,   I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, j...

360 Views

0 replies

0 likes

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My Spotify is not playing the playlists in order

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to do.

Newbie

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to d...

lolothebagel

Newbie

1922 Views

3 replies

2 likes

  • 1922 Views
  • 3 replies
  • 2 likes

Spotify streaming downloaded songs **bleep**

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeared which led me to the conclusion that downloading the tr...

Music Fan

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeare...

Reiszecke

Music Fan

875 Views

2 replies

0 likes

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  • 2 replies
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Genius Behind the Lyrics Won't Stay Off

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working... I'll go into my preferences on my iPhone app scroll down to the bottom of the playback options and click to disable the Behind t...

Newbie

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working...  I'll go into my preferences on my iPhone app scroll down to the bottom...

1274 Views

0 replies

3 likes

Behind the lyrics
Genius
Software problems
update bug
Update Help
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WhatsApp sharing

I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.

Newbie

I use Spotify Premium in IPhone 7 Plus. Cannot share songs through WhatsApp... Nothing happens when I try. IOS and Whatsapp are up to date.

Hubo

Community Legend

815 Views

1 replies

0 likes

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Superuser Contribution Spotify Skipping Songs

Hello, I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and it works fine. I will be glad if you can help me on this.

Newbie

Hello,   I just bought Iphone 7 plus and connected to my car via usb. When I play a song spotify starts to skip songs every 2 secs. I cannot play a song properly. When I unplug from my car and...

Inga88

Newbie

730 Views

2 replies

0 likes

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ipad offline

Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella canzone e non va avanti, devo passare io alla canzone ...

Newbie

Non ho mai avuto problemi con l'iphone. Con l'Ipad invece, nelle mie playlist offline ogni tanto, quando arriva una determinata canzone della playlist, si blocca durante la riproduzione di quella can...

398 Views

0 replies

0 likes

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Ios 7.1.2

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se venden en autoservicios son de mucha ayuda les pido de...

Newbie

Hola solo quiero sugerir que hagan que la app en applestore sea compatible con ios 7.1.2 ya que me encanta su app solucionen eso porfa tbn quisiera felicitarlos por las tarjetas con codigo que se ven...

685 Views

0 replies

0 likes

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I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

Regular

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app....

657 Views

0 replies

0 likes

Account
Login
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Running - Can't Detect Tempo

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried uninstalling and then reinstalling Spotify. I even...

Regular

I've tried everyday for a week, and so far Running has been unable to detect my tempo. I've tried to make extra sure that I was running at a constant speed. I've tried rebooting the phone. I've tried...

El_Joey

Newbie

8281 Views

42 replies

1 likes

iphone
Running
tempo
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  • 42 replies
  • 1 likes

Sharing On WhatsApp

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but it doesn't let me anymore. Nothing happens when I t...

Newbie

Hi there, recently I haven't been able to share songs in WhatsApp. When i'm listening to a song on Spotify and I go to share, I tap on WhatsApp (under "Send to...") and it used to open WhatsApp, but ...

Bp1914

Newbie

4712 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Spotify thinks I'm offline- shuffle play only

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is showing up as connected to wifi and everything else...

Newbie

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is ...

Miatynbob

Newbie

636 Views

1 replies

0 likes

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  • 1 replies
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Can't connect to spotify on my Ipad.

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it comes to my ipad however, it simply can't connect. I'm...

Newbie

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it com...

588 Views

0 replies

0 likes

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Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

Newbie

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...

Hubo

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

Visitor

Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...

589 Views

0 replies

0 likes

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Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

Casual Listener

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...

gracenote3

Newbie

879 Views

1 replies

0 likes

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My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

Newbie

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...

371 Views

0 replies

0 likes

  • 371 Views
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  • 0 likes