Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

  • 43359 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109016 Views

116 replies

13 likes

Other
  • 109016 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

  • 301877 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127799 Views

19 replies

38 likes

  • 127799 Views
  • 19 replies
  • 38 likes

Please help!!!

My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up

Newbie

My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up

Hubo

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Downloaded music will not play without WiFi

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.

Newbie

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.&nb...

Hubo

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Please help!

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify account but as if she has an "account" through App...

Newbie

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify...

Hubo

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Playlist Issues

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if this is intended, or is it a fault?

Visitor

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if t...

user-removed

Not applicable

1115 Views

3 replies

0 likes

  • 1115 Views
  • 3 replies
  • 0 likes

App Freezes

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email and password and it's unresponsive again!!!!!! Whe...

Newbie

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email...

Bittencourt

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

SPOTFY Plano Família

Gostaria de saber sobre o SPOTFY família...Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser feito pra parentes que moram no mesmo endereço!Eu ac...

Visitor

Gostaria de saber sobre o SPOTFY família... Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser...

Bittencourt

Spotify Star

1304 Views

3 replies

0 likes

  • 1304 Views
  • 3 replies
  • 0 likes

Album tracklist out of order using BMW Connected

Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't have shuffle on. Thank you in advance.

Casual Listener

Hello,   I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car.  I have deleted and downloaded the latest version and don't hav...

Siyfion

Visitor

894 Views

2 replies

1 likes

  • 894 Views
  • 2 replies
  • 1 likes

Track time and duration/time left disappears

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of playback. I then have to exit that view (back to pl...

Casual Listener

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of ...

sdmullen

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Endless payment loop

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me back to the zip code page. I've tried relogging, do...

Newbie

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me ...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Spotify does not work after 14 days abroad

Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days only" and cannot move on. I have already tried changing the ...

Casual Listener

Hi everyone,   I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days ...

Hubo

Community Legend

983 Views

3 replies

0 likes

  • 983 Views
  • 3 replies
  • 0 likes

No Behind The Lyrics?

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

Casual Listener

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

JMac550

Casual Listener

1072 Views

2 replies

0 likes

  • 1072 Views
  • 2 replies
  • 0 likes

Spotify connect

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds before the end of the song. Pls how to fix the bug

Newbie

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds be...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

iOS 9.3 excessive battery drain on iPhone 6

Hi, is anyone else suffering from excessive battery drain using Spotify lately?ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at 100% and listening for about 15 mins in the morning would dr...

Casual Listener

Hi,  is anyone else suffering from excessive battery drain using Spotify lately? ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at ...

QuiriniusGast

Roadie

10082 Views

13 replies

4 likes

  • 10082 Views
  • 13 replies
  • 4 likes

Solved!! Will I be charged after my 7 Day Trial is up?

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Visitor

So I just signed up for a 7 Day Trial without entering any details but when this is up will I be charged through my iTunes account? If so, is there anyway I can cancel my trial?

Bittencourt

Spotify Star

771 Views

2 replies

1 likes

  • 771 Views
  • 2 replies
  • 1 likes

7 day free trial

this is what happens when i press the link to get the 7 day free trial.. what can i do?

Newbie

this is what happens when i press the link to get the 7 day free trial.. what can i do?

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

iOS Update deleted a lot of saved music

Hi Guys, I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, just half to 3/4 of all artists have been deleted, and a lot ...

Newbie

Hi Guys,   I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, j...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

My Spotify is not playing the playlists in order

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to do.

Newbie

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to d...

lolothebagel

Newbie

1961 Views

3 replies

2 likes

  • 1961 Views
  • 3 replies
  • 2 likes

Spotify streaming downloaded songs **bleep**

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeared which led me to the conclusion that downloading the tr...

Music Fan

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeare...

Reiszecke

Music Fan

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes