Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35904 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101177 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429913 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298118 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Mi familia y yo llevamos algún tiempo usando el plan familiar de Spotify pero ahora me aparece que yo tengo la Cuenta Gratis y no la premium y a los demás les sigue apareciendo la premium... como puedo solucionar este problema?
Mi familia y yo llevamos algún tiempo usando el plan familiar de Spotify pero ahora me aparece que yo tengo la Cuenta Gratis y no la premium y a los demás les sigue apareciendo la premium... como pue...
423 Views
0 replies
0 likes
My Night Lovell songs went.. Why? When I try to play it is says "Song Unavailable". Help plss
My Night Lovell songs went.. Why? When I try to play it is says "Song Unavailable". Help plss
Casual Listener
4958 Views
15 replies
6 likes
Hello guys,I use Spotify (1.045.186.g3b5036d6) on Mac (macOS Sierra Version 10.12.2) and I use Spotify (7.4.01643) on my iPhone (iOS 10.2.1) and I don't receive any notifications. Look at my settings: [1] my settings online[2]-[4] my settings in the ...
Hello guys, I use Spotify (1.045.186.g3b5036d6) on Mac (macOS Sierra Version 10.12.2) and I use Spotify (7.4.01643) on my iPhone (iOS 10.2.1) and I don't receive any notifications. Look at my settin...
Regular
1151 Views
3 replies
1 likes
Hi I'm a free subscription user I have several playlists some with only one song. When I press 'shuffle' to hear a song, a completely different song plays, even when skipping the original song never comes up. I tried the Premium free trial and downlo...
Hi I'm a free subscription user I have several playlists some with only one song. When I press 'shuffle' to hear a song, a completely different song plays, even when skipping the original song never ...
Regular
1205 Views
1 replies
0 likes
I got a new phone last week, and I can't figure out how to get the songs to download without hitting download. On my old phone, when I would hit save, the song would automatically download. I attached a picture from my old phone to show what I mean. ...
I got a new phone last week, and I can't figure out how to get the songs to download without hitting download. On my old phone, when I would hit save, the song would automatically download. I attache...
Casual Listener
1761 Views
2 replies
0 likes
This has been an issue for the past couple of months or so. When selecting a playlist folder and then selecting 'all songs', it will always play the first song, no matter what other song you try to select. This is a minor, yet very annoying issue, as...
This has been an issue for the past couple of months or so. When selecting a playlist folder and then selecting 'all songs', it will always play the first song, no matter what other song you try to s...
384 Views
0 replies
0 likes
My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up
My partners phone keeps coming up with this every time we try to add songs to queue.. we've signed out of everywhere but it still keeps popping up
Community Legend
462 Views
1 replies
0 likes
I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.
I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.&nb...
Community Legend
603 Views
1 replies
0 likes
Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify account but as if she has an "account" through App...
Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify...
Community Legend
512 Views
1 replies
0 likes
Community Legend
488 Views
1 replies
0 likes
I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if this is intended, or is it a fault?
I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if t...
Not applicable
1088 Views
3 replies
0 likes
Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email and password and it's unresponsive again!!!!!! Whe...
Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email...
Spotify Star
478 Views
1 replies
0 likes
Gostaria de saber sobre o SPOTFY família...Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser feito pra parentes que moram no mesmo endereço!Eu ac...
Gostaria de saber sobre o SPOTFY família... Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser...
Spotify Star
1283 Views
3 replies
0 likes
Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't have shuffle on. Thank you in advance.
Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't hav...
Visitor
880 Views
2 replies
1 likes
Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of playback. I then have to exit that view (back to pl...
Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of ...
Casual Listener
419 Views
1 replies
0 likes
I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me back to the zip code page. I've tried relogging, do...
I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me ...
574 Views
0 replies
0 likes
Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days only" and cannot move on. I have already tried changing the ...
Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days ...
Community Legend
916 Views
3 replies
0 likes
How do I find a playlist I created on my desktop on my iPhone?
How do I find a playlist I created on my desktop on my iPhone?
Spotify Star
368 Views
1 replies
0 likes
I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.
I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.
Casual Listener
1047 Views
2 replies
0 likes
Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds before the end of the song. Pls how to fix the bug
Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds be...
515 Views
0 replies
0 likes
