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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237487 Views

27 replies

5 likes

  • 237487 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118699 Views

116 replies

13 likes

Other
  • 118699 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2695 Views

0 replies

0 likes

iOS
  • 2695 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305477 Views

62 replies

16 likes

  • 305477 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130814 Views

19 replies

38 likes

  • 130814 Views
  • 19 replies
  • 38 likes

Artist Names missing from New Releases

When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new releases from Artists I know. Now I have to tap into each album to figure out who the Artist...

Newbie

When I go to Browse >  New Releases,   only the Album names are shown on the "New Albums and Singles"  screen.     I want to be able to scan this screen and find new rel...

PilotAC

Community Legend

840 Views

1 replies

1 likes

Bug iOS
  • 840 Views
  • 1 replies
  • 1 likes

Music no longer in playlist?

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I tried searching that song and it seems like spotif...

Regular

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I...

496 Views

0 replies

0 likes

skipping
songs
  • 496 Views
  • 0 replies
  • 0 likes

Personal recommendations (under Discover) now missing on iPhone 6

Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations for me — either new releases, or based on my listening preferences. This...

Regular

Hello,   My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover >  And from there, there would always be a bunch of personal recommendations ...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Gift card

I can't redeem my gift card, what do I do?

Newbie

I can't redeem my gift card, what do I do?

OviiiOne

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Playlist reproduction error - Shuffle

Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...

Casual Listener

Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

spotify premium with IOS

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?

Newbie

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...

Hubo

Community Legend

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Missing options for sorting playlists

Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...

Regular

Hi,    I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...

Magnsmid

Regular

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Same iPhone detected as new device

Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...

Newbie

Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...

378 Views

0 replies

0 likes

  • 378 Views
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Song could not be played in iPhone

Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...

Newbie

Hi,   I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Ipod touch won't stay connected to spotify

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...

Casual Listener

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few  minutes after 5 min...

Hubo

Community Legend

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Connecting to other devices

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...

Casual Listener

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...

Jacob

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Songs are not available

Some of my songs are not available. What is the reason ? And i'm using the premium

Casual Listener

Some of my songs are not available. What is the reason ? And i'm using the premium

Jacob

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

iPhone 7 iOS issues

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...

Newbie

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...

QuiriniusGast

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...

Newbie

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...

MaryS

Roadie

823 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify premium

My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé invitation. What can I do?

Casual Listener

My son sens me an invitation to bring Spotify premium on m'y iPad.  Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé inv...

Maxim

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify on iphone not connecting to vsx-930

Hi!I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here!I have a pioneer vsx-930 and spotify connect had been working like a charm until a couple of months ago (rough estimate). Now I ...

Newbie

Hi! I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here! I have a pioneer vsx-930 and spotify connect had been working like a char...

373 Views

0 replies

0 likes

  • 373 Views
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Premium

I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?

Newbie

I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?

Robert_W

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

I can not set last.fm linkage

I can not set last.fm linkageAlways thank you for your help.I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it.I use spotify in the following environment,· IPad Pro 9.7inch· IOS 10.2In the set...

Newbie

I can not set last.fm linkage Always thank you for your help. I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it. I use spotify in the fol...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Solved!! Second account payment

I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythingWhy is this?

Casual Listener

I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythi...

Emily0312

Casual Listener

661 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Premium on iOS

I want to know what's the difference between $3.99 and $16.99

Newbie

I want to know what's the difference between $3.99 and $16.99

Maxim

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes