iOS (iPhone, iPad)

Gift Card

I also recently bought a spotify gift card.I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

Premium

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

Music search

Hey guys I've recently been searching for songs from an early Eskimo joe album called a song is a city. When I search my Spotify tells me there are no results however the album is available through the site and also on all of my mates Spotify account...

Music does not mute when I take or make a call

Using my iPhone 6 in car over BT to make a call while Spotify is playing. Music mutes until I answer the call or it starts ringing on the other end. Very annoying, have reinstalled Spotify bot no fix, still plays while I am on call. Suggestions?

Downloaded music won't play offline

I'm using the premium verison on an iPhone 6, I have downloaded my music, they all have green arrows next to them. But they won't play while I'm offline. I have tried re-downloading, deleting the app and re-installing but nothing. All play fine when ...

Playlist Radio - Ipad App

Is it possible to create a radio station from a playlist on the Spotify Ipad App like you can on the Mac Spotify App? If so how do you do this?

Songs won't play in right order and shuffle is off

I have Spotify premium but when my playlist is sorted by artist it plays songs in random order for no reason. However if I have the playlist sorted by any other way it works like it's supposed to. Any idea what's making it shuffle only when listed by...

Streaming issue from Spotify App to Denon DM40 via Airport Express

Hi All, I have decided that I would like to play my Spotify Music (located on an Iphone 6S Plus via the app) onto our new Denon DM40 system. The phone is connected to the Denon Hi-Fi via Apple's Airport Express router thus giving the Hi-Fi Apple's Ai...

Going on artist doesn't take me to their page

So, until recently this issue only affected one artist. Now it seems to be affecting a few more.In my "Recently played" list of playlists, artists and whatnot when I click on an artist it would usually take me to the artist's page (which is my prefer...

Can't sign in iPhone 5s

I can't sign in it says I already have an account when I type my password and username or email correctly if I try to login with facebook it says error 404 so I removed it from my facebook tried again and it didn't work I also tried deleting the app ...

I can't play songs when using LTE

I'm a Spotify Premium subscriber and I can't play songs that aren't downloaded on data. I have T-Mobile and an iPhone SE. If I'm using data and open Spotify, a message will appear the the bottom of the screen that says "you are offline". I have frien...

Spotify offline

I have Spotify premium and do not have much cellular data so in iPhone settings I turn cellular data off for Spotify and only listen to downloaded songs. Lately Spotify has still been online and loads things even though I have cellular data off for i...

¿Cómo unirme a un plan familiar si no me deja?

Car Bluetooth connection not streaming

Hey all,When I connect my iPhone to the Bluetooth in my car (2017 VW Jetta), it says connected, but when I go to play music on Spotify it does not stream. It says playing, then stops after a couple seconds. I am still able to make calls via Bluetooth...

Intermittent songs whilst overseas

HiI have premium and it works fine on wifi whilst I am currently overseas but as soon as I am on 3G i have 1second of a tune and hen 40secs of silence. It also says I'm offline when I'm not as the screenshots show.I have rebooted phone, reinstalled t...

Local Files to Mobile Device

I have had a lot of trouble getting local files to my mobile device. I created a playlist and put the local files in, and it just says "waiting to download" yet never actually downloads. What is the point of having a local files option if it doesnt w...