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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29310 Views

40 replies

9 likes

  • 29310 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94049 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

955 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293422 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123540 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Spotify Shuts Down

Hello everyone! I dont know if this place that i'm writing is true or not but, i can not reach any techinal support so decided to write this section on the site.I need to ask you that, in spotify whenever i enter artist's songs section programme auto...

Casual Listener

Hello everyone! I dont know if this place that i'm writing is true or not but, i can not reach any techinal support so decided to write this section on the site. I need to ask you that, in spotify w...

yyigitiskurt

Casual Listener

796 Views

2 replies

1 likes

  • 796 Views
  • 2 replies
  • 1 likes

Searching

Whenever I search a band or artist the app will shut down, it won't let me search anything without the app shutting down, what do I do?

Newbie

Whenever I search a band or artist the app will shut down, it won't let me search anything without the app shutting down, what do I do?

Hubo

Community Legend

468 Views

1 replies

3 likes

  • 468 Views
  • 1 replies
  • 3 likes

playlist gone

I can't listen to music and all of my playlists are gone

Newbie

I can't listen to music and all of my playlists are gone

MarkPedersen

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Problem with app on iPhone

The app keeps crashing when you click on Go to artist. Needs sorting appears to be a bug since the new update came out

Newbie

The app keeps crashing when you click on Go to artist. Needs sorting appears to be a bug since the new update came out

Eighthighlions

Casual Listener

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Songs playing out of order

Hey! So, although I'm not new to Spotify, I'm new to the community, so I'll apologize in advance in case someone already solved the problem I'll expose here.Here's the problem: I made a hip hop playlist and sorted it by artist. All the songs by the s...

Regular

Hey! So, although I'm not new to Spotify, I'm new to the community, so I'll apologize in advance in case someone already solved the problem I'll expose here. Here's the problem: I made a hip hop pla...

felipeventurim

Regular

8155 Views

9 replies

1 likes

  • 8155 Views
  • 9 replies
  • 1 likes

Solved!! No me permite enviar enlaces de canciones a whatsapp

Desde ayer no me permite enviar un enlace de cancion directamente, cuando presiono la pantalla no pasa nada

Newbie

Desde ayer no me permite enviar un enlace de cancion directamente, cuando presiono la pantalla no pasa nada

karina_prieto

Newbie

7744 Views

3 replies

1 likes

  • 7744 Views
  • 3 replies
  • 1 likes

Picture on Profile

i have an ipod nano 7th gen and am having trouble transferring spotify on it to listen to music

Newbie

i have an ipod nano 7th gen and am having trouble transferring spotify on it to listen to music 

Maxim

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Starred list not updating

Hi My starred list has stopped updating on my iphone and I've ignored this as a problem relating to shortage of space on my phone. However now all the starred tracks I've added to my list in the past two years do not show on my desktop either. Only t...

Casual Listener

Hi   My starred list has stopped updating on my iphone and I've ignored this as a problem relating to shortage of space on my phone. However now all the starred tracks I've added to my list in...

346 Views

0 replies

0 likes

  • 346 Views
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iOS Source selector bug

I think this is a funny bug with audio output source on iOS, if you have a Bluetooth headset connected and selected, Spotify does not show the Spotify Connect option even if devices are available, you must choose Phone as source then Spotify Connect ...

Newbie

I think this is a funny bug with audio output source on iOS, if you have a Bluetooth headset connected and selected, Spotify does not show the Spotify Connect option even if devices are available, yo...

553 Views

0 replies

0 likes

audio
iOS
output
source
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Volume issue

Hi all, the volume buttom won't go up when i play spotify in my car. It will go down but never back up again. The volume button works fine when I am just using the radio so this suggests it's a spotify problem? Any help much appreciated. ThanksMark

Newbie

Hi all, the volume buttom won't go up when i play spotify in my car. It will go down but never back up again. The volume button works fine when I am just using the radio so this suggests it's a ...

344 Views

0 replies

0 likes

  • 344 Views
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No artist name

If I go to browse, new music and go down to new artists and singles, it only shows the name of the album so I have no idea who the album is by. How do I have it show the artist name as well?

Newbie

If I go to browse, new music and go down to new artists and singles, it only shows the name of the album so I have no idea who the album is by. How do I have it show the artist name as well?

379 Views

0 replies

0 likes

  • 379 Views
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Song Missing from an album

Spoiler (Highlight to read) Hey. Recently a song has gone missing from an album. The album and song in question is Max Tundra's "Parallax Error Beheads You" and its final track "Until We Die". I listen to this album very reguarly and it was present b...

Newbie

  Hey. Recently a song has gone missing from an album. The album and song in question is Max Tundra's "Parallax Error Beheads You" and its final track "Until We Die". I listen to this album ver...

334 Views

0 replies

0 likes

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  • 0 replies
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Why the move away from the use of green in the UI?

Lately I've noticed each new update has replaced green parts of the interface with white. It started with the playback control, then the connect menu, and now the navigation controls.I feel like, while seemingly inconsequential, this takes away from ...

Music Fan

Lately I've noticed each new update has replaced green parts of the interface with white. It started with the playback control, then the connect menu, and now the navigation controls. I feel like,...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
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Queue Gone

Hi, my Spotify on iPhone has been acting up for several reasons. For one, my Up Next/Queue has disappeared. In addition, my songs sometimes skip 10 seconds ahead repeatedly, and when I swipe up from the bottom of the screen, the Previous Song/Back bu...

Casual Listener

Hi, my Spotify on iPhone has been acting up for several reasons. For one, my Up Next/Queue has disappeared. In addition, my songs sometimes skip 10 seconds ahead repeatedly, and when I swipe up from ...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Update/Ford sync

My Spotify updated on march 21st, since then, my phone will not play music. When I push play, my truck disconnects my phone. My wife's car is doing the same to her. Is this a problem with the new update?

Newbie

My Spotify updated on march 21st, since then, my phone will not play music. When I push play, my truck disconnects my phone. My wife's car is doing the same to her. Is this a problem with the new upd...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Can't send songs to friends :(

I don't have a facebook or any other social media account linked to my spotify, I only have my spotify account. But anytime i find a song i want to share with a fellow spotify user, I click the three dots, hit share, hit send to, hit select people, a...

Newbie

I don't have a facebook or any other social media account linked to my spotify, I only have my spotify account. But anytime i find a song i want to share with a fellow spotify user, I click the ...

MattSuda

Spotify Star

2179 Views

4 replies

3 likes

  • 2179 Views
  • 4 replies
  • 3 likes

can't send songs to friends

Hello! On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating.

Casual Listener

Hello!   On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating. 

city1ights

Casual Listener

1099 Views

5 replies

0 likes

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  • 5 replies
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Downloaded songs won't download to iPhone

I have downloaded songs onto my computer, and added them to a playlist that is downloaded (so that I can play offline). My phone, however, will not download the songs that are local files. Why? I have plenty of room on my phone (16GB+), re-installed ...

Casual Listener

I have downloaded songs onto my computer, and added them to a playlist that is downloaded (so that I can play offline).   My phone, however, will not download the songs that are local files. &...

570 Views

0 replies

1 likes

  • 570 Views
  • 0 replies
  • 1 likes

Where is the waiting list gone?

Since a few weeks I am missing the opportunity to check and change the Songs i am putting to my waiting List.Did. you change the way to get there Or what did happen?

Newbie

Since a few weeks I am missing the opportunity to check and change the Songs i am putting to my waiting List. Did. you change the way to get there Or what did happen?

nzuelzke

Casual Listener

3952 Views

4 replies

0 likes

  • 3952 Views
  • 4 replies
  • 0 likes

Spotify playlists are not in order, when using Apple Carplay

Hey guys, Just noticed that Playlists are not in order when using apple carplay? Is this just for me, or anyone else get this issue?

Regular

Hey guys,   Just noticed that Playlists are not in order when using apple carplay?   Is this just for me, or anyone else get this issue?

pope_adam

Casual Listener

1154 Views

3 replies

0 likes

  • 1154 Views
  • 3 replies
  • 0 likes