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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232459 Views

27 replies

5 likes

  • 232459 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114055 Views

116 replies

13 likes

Other
  • 114055 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2293 Views

0 replies

0 likes

iOS
  • 2293 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303906 Views

61 replies

16 likes

  • 303906 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129634 Views

19 replies

38 likes

  • 129634 Views
  • 19 replies
  • 38 likes

Local Files not syncing to iPhone

I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a playlist with only my local files on my desktop, but...

Newbie

I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a p...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Repeat

Same song keeps playing until I change it ???

Casual Listener

Same song keeps playing until I change it ???

glicodr

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Recursos cancelados após desabilitar o spotify premium

Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento?Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se eu cancelar o spotify premium hoje vou poder usar at...

Newbie

Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento? Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se...

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Spotify Crashes Everytime you go on to another app

Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly

Casual Listener

Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly

Nico

Community Legend

858 Views

5 replies

0 likes

  • 858 Views
  • 5 replies
  • 0 likes

does not work

My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code

Newbie

My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code

laurenluvsmusic

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Artist Names missing from New Releases

When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new releases from Artists I know. Now I have to tap into each album to figure out who the Artist...

Newbie

When I go to Browse >  New Releases,   only the Album names are shown on the "New Albums and Singles"  screen.     I want to be able to scan this screen and find new rel...

PilotAC

Community Legend

820 Views

1 replies

1 likes

Bug iOS
  • 820 Views
  • 1 replies
  • 1 likes

Music no longer in playlist?

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I tried searching that song and it seems like spotif...

Regular

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I...

493 Views

0 replies

0 likes

skipping
songs
  • 493 Views
  • 0 replies
  • 0 likes

Personal recommendations (under Discover) now missing on iPhone 6

Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations for me — either new releases, or based on my listening preferences. This...

Regular

Hello,   My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover >  And from there, there would always be a bunch of personal recommendations ...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Gift card

I can't redeem my gift card, what do I do?

Newbie

I can't redeem my gift card, what do I do?

OviiiOne

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Playlist reproduction error - Shuffle

Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...

Casual Listener

Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

spotify premium with IOS

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?

Newbie

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...

Hubo

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Missing options for sorting playlists

Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...

Regular

Hi,    I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...

Magnsmid

Regular

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

Same iPhone detected as new device

Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...

Newbie

Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Song could not be played in iPhone

Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...

Newbie

Hi,   I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Ipod touch won't stay connected to spotify

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...

Casual Listener

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few  minutes after 5 min...

Hubo

Community Legend

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

Connecting to other devices

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...

Casual Listener

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...

Jacob

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Songs are not available

Some of my songs are not available. What is the reason ? And i'm using the premium

Casual Listener

Some of my songs are not available. What is the reason ? And i'm using the premium

Jacob

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

iPhone 7 iOS issues

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...

Newbie

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...

QuiriniusGast

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...

Newbie

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...

MaryS

Roadie

815 Views

4 replies

0 likes

  • 815 Views
  • 4 replies
  • 0 likes

Spotify premium

My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé invitation. What can I do?

Casual Listener

My son sens me an invitation to bring Spotify premium on m'y iPad.  Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé inv...

Maxim

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes