Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36325 Views

40 replies

10 likes

  • 36325 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101569 Views

115 replies

12 likes

Other
  • 101569 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298457 Views

61 replies

16 likes

  • 298457 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125521 Views

19 replies

38 likes

  • 125521 Views
  • 19 replies
  • 38 likes

Superuser Contribution Local files added to Spotify show up on desktop client, but some won't sync to mobile after download

Hey guys, I'm new so I am very lost on some of the specifics of spotify. I wanted to add my local files from iTunes to spotify and sync them to my iPhone, but when I download them into the mobile app, Most will show up, and be able to play, but there...

Visitor

Hey guys, I'm new so I am very lost on some of the specifics of spotify. I wanted to add my local files from iTunes to spotify and sync them to my iPhone, but when I download them into the mobile app...

ZullyB

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription

I have premium, and have no problem playing it with Echo Dot. But when I try to play it on my iPhone it says I don't have premium. Please tell me I DON'T have to buy the family plan!

Casual Listener

I have premium, and have no problem playing it with Echo Dot.  But when I try to play it on my iPhone it says I don't have premium. Please tell me I DON'T have to buy the family plan!

Aquanetta1

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Spotify automatically playing in car

Spotify is automatically 'playing' whenever I connect to the Bluetooth in my car.It isn't actually playing, unless I'm in the aux mode, so it will be 'playing' unheard from an unopened app.My husband and I use the same account, so if he is listening ...

Newbie

Spotify is automatically 'playing' whenever I connect to the Bluetooth in my car. It isn't actually playing, unless I'm in the aux mode, so it will be 'playing' unheard from an unopened app. My hus...

Bryan0903

Casual Listener

890 Views

1 replies

1 likes

  • 890 Views
  • 1 replies
  • 1 likes

A few problems with the last few updates

Hey everyone, first all, I'm using an iPhone 7 Plus, and I have Premium.Every so often it will not let me choose a song, it just stays on the previous song no matter what song I click on, or force touch on. The problem persists upon closing down the ...

Newbie

Hey everyone, first all, I'm using an iPhone 7 Plus, and I have Premium. Every so often it will not let me choose a song, it just stays on the previous song no matter what song I click on, or force ...

Jacob

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

How do I transfer my Spotify account from an older I pad to my new I pad air 2

Can't find any info on transferring my playlists from my old iPad to my New iPad Air 2 any suggestions ?

Newbie

Can't find any info on transferring my playlists from my old iPad to my  New iPad Air 2 any suggestions ?

Maxim

Spotify Star

2613 Views

1 replies

0 likes

  • 2613 Views
  • 1 replies
  • 0 likes

How to avoid shuffle play?

iOS specific: I listen a lot to albums from start to end. I need to be able to start playing an album without pressing "shuffle play", switch to "now playing", disable shuffle play, go back to album and press track number one. Any way to disable shuf...

Newbie

iOS specific: I listen a lot to albums from start to end. I need to be able to start playing an album without pressing "shuffle play", switch to "now playing", disable shuffle play, go back to album ...

Bittencourt

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Spotify not having certain music

Why does Spotify have songs by Christel Alsos, but not "Found" by Christel Alsos? I'm sure there are other artists that don't have all of their music on Spotify either; please fix this problem ASAP if possible!

Newbie

Why does Spotify have songs by Christel Alsos, but not "Found" by Christel Alsos? I'm sure there are other artists that don't have all of their music on Spotify either; please fix this problem ASAP i...

Jacob

Community Legend

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Offline Playing with Premium

I've been having a problem with my downloaded albums and playlists being unable to play offline for about 3 months now. I am a premium subscriber, and I have tried multiple times to delete and reinstall the app to try and troubleshoot the problem. Ho...

Newbie

I've been having a problem with my downloaded albums and playlists being unable to play offline for about 3 months now. I am a premium subscriber, and I have tried multiple times to delete and reinst...

harmonycarolino

Regular

389 Views

1 replies

1 likes

  • 389 Views
  • 1 replies
  • 1 likes

Solved!! How can I organize my playlists by name of artist on the app?

I have already done it in the desktop app, but I want to let my playlists like this in my phone and I can´t find a way to do it! Thanks for the help.

Casual Listener

I have already done it in the desktop app, but I want to let my playlists like this in my phone and I can´t find a way to do it! Thanks for the help.

Jacob

Community Legend

1353 Views

3 replies

0 likes

  • 1353 Views
  • 3 replies
  • 0 likes

keeps interrupting music, asking to stay on this device or switch to some other device I don't know

I keep getting interruptions when I play Spotify on my iPhone, as if I were using it on multiple devices and switching between them. The optiosn are "continue on this device" or "listen on ___." However, I've never heard of the some of the devices it...

Visitor

I keep getting interruptions when I play Spotify on my iPhone, as if I were using it on multiple devices and switching between them.  The optiosn are "continue on this device" or "listen on ___....

Jacob

Community Legend

7538 Views

8 replies

0 likes

  • 7538 Views
  • 8 replies
  • 0 likes

Cargos dobles

Intente contratar la promoción de 3 meses de premium por $99 y cuando puse los datos de mi tarjeta y acepte los términos me llego el mensaje del cargo a mi tarjeta pero en la aplicación me apareció un mensaje que hubo problemas con el banco, que no s...

Newbie

Intente contratar la promoción de 3 meses de premium por $99 y cuando puse los datos de mi tarjeta y acepte los términos me llego el mensaje del cargo a mi tarjeta pero en la aplicación me apareció u...

elsurcosma

Newbie

960 Views

2 replies

0 likes

Cargos dobles
  • 960 Views
  • 2 replies
  • 0 likes

Bug - add song to Playlist after liking it

Hi, in iOS (latest version) when you are listening to "Your daily mix" you can like a song (by touching the heart icon) and after doing so a quick slide bar appears that if you touch it before it disappears you (supposely) can add the song to a playl...

Visitor

Hi, in iOS (latest version) when you are listening to "Your daily mix" you can like a song (by touching the heart icon) and after doing so a quick slide bar appears that if you touch it before i...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not working on iPad just says installing

I can't do any thing with it I can't delet the app and start again it just sat there not doing anything ?... please help

Newbie

I can't do any thing with it I can't delet the app  and start again it just sat there not doing anything ?... please help 

Kanev

Casual Listener

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

iPhone Mini Connected - playing an album in track order

I am using an iPhone 6 in a Mini Cooper using the Mini Connected app. I would like to listen to an album in track order. Using the app in the car - I select an album and it lists the tracks in alphabetical order, with an option to select a track or s...

Visitor

I am using an iPhone 6 in a Mini Cooper using the Mini Connected app.   I would like to listen to an album in track order.   Using the app in the car - I select an album and it lists th...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Unable to tap on songs

This could just be a premium feature, but for the past few days I have been unable to play any songs if I try to tap on them, even in personal playlists. The only thing that happens is the "Shuffle" button compresses as if it was tapped instead of th...

Newbie

This could just be a premium feature, but for the past few days I have been unable to play any songs if I try to tap on them, even in personal playlists. The only thing that happens is the "Shuffle" ...

talkingtowho

Newbie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!! How do I remove all 3 doors down songs from my large playlists?

Pretty straightforward question. 3 doors down is dog **bleep** that I accidentally added to my playlists in a fit of decade-old excitement to build alternative rock playlists. They came up in my playlist today and I nearly vomited. It's incredibly di...

Visitor

Pretty straightforward question. 3 doors down is dog **bleep** that I accidentally added to my playlists in a fit of decade-old excitement to build alternative rock playlists. They came up in my play...

Jacob

Community Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Shuts Down

Hello everyone! I dont know if this place that i'm writing is true or not but, i can not reach any techinal support so decided to write this section on the site.I need to ask you that, in spotify whenever i enter artist's songs section programme auto...

Casual Listener

Hello everyone! I dont know if this place that i'm writing is true or not but, i can not reach any techinal support so decided to write this section on the site. I need to ask you that, in spotify w...

yyigitiskurt

Casual Listener

848 Views

2 replies

1 likes

  • 848 Views
  • 2 replies
  • 1 likes

Searching

Whenever I search a band or artist the app will shut down, it won't let me search anything without the app shutting down, what do I do?

Newbie

Whenever I search a band or artist the app will shut down, it won't let me search anything without the app shutting down, what do I do?

Hubo

Community Legend

485 Views

1 replies

3 likes

  • 485 Views
  • 1 replies
  • 3 likes

playlist gone

I can't listen to music and all of my playlists are gone

Newbie

I can't listen to music and all of my playlists are gone

MarkPedersen

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Problem with app on iPhone

The app keeps crashing when you click on Go to artist. Needs sorting appears to be a bug since the new update came out

Newbie

The app keeps crashing when you click on Go to artist. Needs sorting appears to be a bug since the new update came out

Eighthighlions

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes