Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43353 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108997 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437744 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301873 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...
At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...
Community Legend
424 Views
1 replies
0 likes
Some of my songs are not available. What is the reason ? And i'm using the premium
Some of my songs are not available. What is the reason ? And i'm using the premium
Community Legend
398 Views
1 replies
0 likes
Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...
Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...
Roadie
424 Views
1 replies
0 likes
I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...
I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...
Roadie
804 Views
4 replies
0 likes
My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé invitation. What can I do?
My son sens me an invitation to bring Spotify premium on m'y iPad. Unfortunatley i Thicke Thatcher i have installed Spotify on Apple Store before getting thé long on thé mail je sens me thé inv...
Spotify Star
395 Views
1 replies
0 likes
Hi!I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here!I have a pioneer vsx-930 and spotify connect had been working like a charm until a couple of months ago (rough estimate). Now I ...
Hi! I found a post about this topic but there seemed to be no way to continue that thread which is why I'm posting it here! I have a pioneer vsx-930 and spotify connect had been working like a char...
366 Views
0 replies
0 likes
I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?
I was on Premium using spotify and all of a sudden it just disappeared. What happened to my account?
Community Legend
389 Views
1 replies
0 likes
I can not set last.fm linkageAlways thank you for your help.I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it.I use spotify in the following environment,· IPad Pro 9.7inch· IOS 10.2In the set...
I can not set last.fm linkage Always thank you for your help. I am in trouble because I can not cooperate with last.fm and I would like to have you tell me if you know it. I use spotify in the fol...
264 Views
0 replies
0 likes
I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythingWhy is this?
I payed for my first account then cancelled it after a couple months of using it but now I've got a new account and want to use the same card to pay for it but it won't let me get the trial or anythi...
Casual Listener
651 Views
2 replies
0 likes
I want to know what's the difference between $3.99 and $16.99
I want to know what's the difference between $3.99 and $16.99
Spotify Star
351 Views
1 replies
0 likes
So when I'm listening to any Spotify Kpop playlist, or just my own music. When I skip to the next song sometimes a album cover from JYP entertainment (non of their songs are on Spotify) will pop up for a second before showing my next songs album cove...
So when I'm listening to any Spotify Kpop playlist, or just my own music. When I skip to the next song sometimes a album cover from JYP entertainment (non of their songs are on Spotify) will pop up f...
347 Views
0 replies
0 likes
Lately I've been having a lot of problems with Spotify. (I have Spotify Premium) I'm having two main problems, 1st is where I'm listening to music through headphones and once a song finishes it doesn't move on to the next one, and just sits there. Wh...
Lately I've been having a lot of problems with Spotify. (I have Spotify Premium) I'm having two main problems, 1st is where I'm listening to music through headphones and once a song finishes it doesn...
Casual Listener
596 Views
2 replies
0 likes
On my iPad, Spotify does no longer scrobble to last.fm. My current app version is 7.9.0.545. In the "social" section, "scrobble" is now off at startup (it used to remember that I was correctly connected to last.fm). I can turn it on, but the "usernam...
On my iPad, Spotify does no longer scrobble to last.fm. My current app version is 7.9.0.545. In the "social" section, "scrobble" is now off at startup (it used to remember that I was correctly connec...
Casual Listener
549 Views
2 replies
0 likes
Hey guys, I'm new so I am very lost on some of the specifics of spotify. I wanted to add my local files from iTunes to spotify and sync them to my iPhone, but when I download them into the mobile app, Most will show up, and be able to play, but there...
Hey guys, I'm new so I am very lost on some of the specifics of spotify. I wanted to add my local files from iTunes to spotify and sync them to my iPhone, but when I download them into the mobile app...
Roadie
379 Views
1 replies
0 likes
I have premium, and have no problem playing it with Echo Dot. But when I try to play it on my iPhone it says I don't have premium. Please tell me I DON'T have to buy the family plan!
I have premium, and have no problem playing it with Echo Dot. But when I try to play it on my iPhone it says I don't have premium. Please tell me I DON'T have to buy the family plan!
Casual Listener
544 Views
2 replies
0 likes
Spotify is automatically 'playing' whenever I connect to the Bluetooth in my car.It isn't actually playing, unless I'm in the aux mode, so it will be 'playing' unheard from an unopened app.My husband and I use the same account, so if he is listening ...
Spotify is automatically 'playing' whenever I connect to the Bluetooth in my car. It isn't actually playing, unless I'm in the aux mode, so it will be 'playing' unheard from an unopened app. My hus...
Casual Listener
903 Views
1 replies
1 likes
Hey everyone, first all, I'm using an iPhone 7 Plus, and I have Premium.Every so often it will not let me choose a song, it just stays on the previous song no matter what song I click on, or force touch on. The problem persists upon closing down the ...
Hey everyone, first all, I'm using an iPhone 7 Plus, and I have Premium. Every so often it will not let me choose a song, it just stays on the previous song no matter what song I click on, or force ...
Community Legend
369 Views
1 replies
0 likes
Can't find any info on transferring my playlists from my old iPad to my New iPad Air 2 any suggestions ?
Can't find any info on transferring my playlists from my old iPad to my New iPad Air 2 any suggestions ?
Spotify Star
2629 Views
1 replies
0 likes
iOS specific: I listen a lot to albums from start to end. I need to be able to start playing an album without pressing "shuffle play", switch to "now playing", disable shuffle play, go back to album and press track number one. Any way to disable shuf...
iOS specific: I listen a lot to albums from start to end. I need to be able to start playing an album without pressing "shuffle play", switch to "now playing", disable shuffle play, go back to album ...
Spotify Star
531 Views
1 replies
0 likes
Why does Spotify have songs by Christel Alsos, but not "Found" by Christel Alsos? I'm sure there are other artists that don't have all of their music on Spotify either; please fix this problem ASAP if possible!
Why does Spotify have songs by Christel Alsos, but not "Found" by Christel Alsos? I'm sure there are other artists that don't have all of their music on Spotify either; please fix this problem ASAP i...
Community Legend
488 Views
2 replies
0 likes
